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About Air India Express

Air India Express is an Indian low-cost carrier airline based in Kochi, India. The airline is a subsidiary of the airline Air India and operated by Air India Charters Limited (ACL). The airline flies to 29 destinations within Asia, Southeast Asia and the Middle East with 550 flights per week.

Air India Express was founded in 2005 and launched 3 flights between Thiruvanathapuram, Kozhikode and Kochi. The airline was launched as a low-cost carrier in order to provide convenient connectivity to short-haul international routes, in the Middle East and Southeast Asia for the Indian expatriate community. As it is a low-cost carrier, the airline operates point-to-point flights without any hub.

Is Air India Express part of Air India?

Air India Express is a wholly owned subsidiary of Air India.

 


 

Air India Express Baggage

Carry-on Baggage

Passengers are permitted 1 x 7kg of hand luggage for their Air India Express flights. The dimensions of this item must not exceed the combined dimensions of 115cm (L+W+H).

In addition to the 7 Kg hand baggage allowance, each passenger is permitted an additional laptop, carried in a laptop Bag.

 

Checked Baggage

All passengers are entitled to free checked baggage allowance. Air India Express designates baggage allowances depending on the route travelling. Please note that following information is intended as a guide and will be confirmed during the booking process. During certain periods the airline may increase the free baggage allowance on selected destinations, based on seasonal trends.

  • Gulf to India - 20/30/40kgs (will be based on the fare purchased)
  • India to Gulf - 20kgs
  • Singapore to India - 20/30kg
  • India to all other international destinations - 20kg
  • Domestic flights - 25kg

The sum of the combined dimensions must not exceed 62inches (158cm). This is calculated by adding the length, breadth and height.

If you require extra baggage, Air India Express provides advance purchase of pre-booked excess baggage in two slabs: 5KG & 10KG. The price for which varies based on routes and seasonality - for more information, please contact our customer service team, who will be happy to help.

 


 

Air India Express Check-In Information

Online Check-In

Air India Express do not currently offer passengers the ability to check-in for their flights online.

 

Air India Express Airport Check-In

The airline’s check-in counters are open 3 hours prior to the scheduled flight departure time. The counters close 60 minutes before the scheduled flight departure time.

Please note that check-in deadlines may vary at different airports, so passengers are encouraged to check the recommended check-in times of the departure airport.

 


 

Economy Class

As a low-cost carrier, Economy Class is the only cabin class that Air India Express offers. 

Economy Class Facilities

Economy Class is dedicated to providing the highest level of service, while ensure fares are affordable.

Entertainment: The airline doesn't provide in-flight entertainment.

Wi-Fi: Not available on-board flights.

In contrast to many other LCCs, Air India Express offers complimentary snacks and hot drinks, as well as affordably priced a-la-carte meals which can be pre-booked before flying.

Economy Class Seating

Economy Class seats are standard and comfortable. The seats are set out in a 3 x 3 formation and each seat has 29–30 inches of seat pitch and is 18 inches wide.

Seat Selection

Passengers are able to pre-book their seats on Air India Express flights (on most sectors). This service is available at the time of booking, or you can contact our customer service team, and must be done up to 24 hours prior to scheduled departure. Seats available for pre-selection: Window, Middle & Aisle.

 


 

Premium Economy

Air India Express doesn't have a Premium Economy Class.

 


 

Business Class

Air India Express doesn't offer a Business Class cabin.

 


 

First Class

Air India only has an Economy Class cabin and therefore doesn't offer First Class.

 


 

Air India Express Food

Air India Express Meal Options

Air India Express does not provide any meals free of charge, but does provide a complimentary snack box onboard their flights. In addition, passengers can purchase additional snacks or a hot meals and fruits in advance of flying. Meals must be preordered at least 24 hours before flying - you can do this easily by contacting our customer service team. Meals available to purchase include breakfast, both vegetarian and non-vegetarian, hot lunches and dinners including Indian inspired cuisine, and also sandwiches and snacks such as chicken dishes and fruit.

Air India Express Special Dietary Requirements

Air India Express do not offer specific meals for and dietary requirements, as there is no full meal provided on their flight. Alternatively, passengers can bring their own food with them on the plane.

Air India Express Drinks & Alcohol

Air India Express provide passengers complimentary tea/coffee and water when a meal is ordered. In addition, passengers can purchase drinks from the drinks service during their flight.

 


 

Air India Express' Fleet

As of 2019

 

AIRCRAFT TYPE NUMBER OF SEATS SEATS
Boeing 737-800 25 186/189

 

 


 

Destinations

Domestic Destinations

The airline operates flights to the following destinations within India:

 

CITY AIRPORT
Amritsar Sri Guru Ram Dass Jee International Airport
Bangalore Kempegowda International Airport
Chandigarh Chandigarh Airport
Chennai Chennai International Airport
Coimbatore Coimbatore International Airport
Delhi Indira Gandhi International Airport
Jaipur Jaipur International Airport
Kannur Kannur International Airport
Kochi Cochin International Airport
Kozhikode Calicut International Airport
Lucknow Chaudhary Charan Singh International Airport
Madurai Madurai International Airport
Mangalore Mangalore International Airport
Mumbai Chhatrapati Shivaji International Airport
Pune Pune Airport
Surat Surat International Airport
Thiruvananthapuram Trivandrum International Airport
Tiruchirappalli Tiruchirappalli International Airport
Varanasi Lal Bahadur Shastri International Airport
Vijayawada Vijayawada International Airport

 

International Destinations

 

COUNTRY CITY AIRPORT
Bahrain Manama Bahrain International Airport
Kuwait Kuwait City Kuwait International Airport
Oman Muscat Muscat International Airport
Oman Salalah Salalah Airport
Qatar Doha Hamad International Airport
Saudi Arabia Dammam King Fahd International Airport
Saudi Arabia Riyadh King Khalid International Airport
United Arab Emirates Abu Dhabi Abu Dhabi International Airport
United Arab Emirates Al Ain Al Ain International Airport
United Arab Emirates Dubai Dubai International Airport
United Arab Emirates Ras Al Khaimah Ras Al Khaimah International Airport
United Arab Emirates Ras Al Khaimah Ras Al Khaimah International Airport
United Arab Emirates Sharjah Sharjah International Airport

 


 

Frequent Flyer Program

The airline does not currently operate a frequent flyer program.

 


 

Airline Alliance

The airline is not part of an airline alliance.

 


 

Air India Express' Hub Airport

Cochin International Airport

Cochin International Airport is an international airport located in Kochi, Kerala, India. As Kerala’s largest and busiest airport, 2017 saw the airport handle around 10.2 million passengers from nearly 69 thousand aircraft.

In 2015, Cochin International Airport because the world’s first fully solar powered airport, and as a result has received a ‘Champion of the Earth’ award by the United Nations.

The airport is the hub for Air India Express, but also a focus city for IndiGo, Air India and Spice Jet.

 

exterior shot of cochin international airport, showing terminal building

Image: Cochin International Airport

 


 

Special Services

Passengers who require special services while travelling with Air India Express, are encouraged to contact our customer service team to discuss your needs - our team will then contact the airline on your behalf.

Unaccompanied Minors

Air India Express will accept unaccompanied minors between 5 years and 16 years of age. This will need to be arranged with the airline, so we suggest contacting our customer service team to discuss the airline’s requirements.

Children below the age of 12 years who are travelling with anyone other than their parents will have to submit an Indian Embassy (Destination Point) attested letter stating so.

 


 

Alternative Airlines to Air India Express

Please click on the logos below to find out more about airlines that fly similar routes to Air India Express:

 

Air India logo boxJet Airways Logo boxAir Asia Logo box