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About Air India Express

Air India Express is an Indian low-cost carrier airline based in Kochi, India. The airline is a subsidiary of the airline Air India. The airline flies to 33 destinations within Southeast Asia and the Middle East with 649 flights per week.The airline is currently transporting 4.3 million passengers per year.

Air India Express was founded in 2005 and launched 3 flights between Thiruvananthapuram, Kozhikode and Kochi. The airline was launched as a low-cost carrier in order to provide convenient connectivity to short to medium-haul international routes, in the Middle East and Southeast Asia for the Indian expatriate community. As it is a low-cost carrier, the airline operates point-to-point flights without any hub.

Is Air India Express part of Air India?

Air India Express is a wholly-owned subsidiary of Air India.

Destinations

Domestic Destinations

The airline operates flights to the following destinations within India:

Air India Express Baggage

Carry-on Baggage

Passengers are permitted 1 x 7kg of hand luggage for their Air India Express flights. The dimensions of this item must not exceed the combined dimensions of 115cm (L+W+H).

In addition to the 7 Kg hand baggage allowance, each passenger is permitted an additional laptop, carried in a laptop Bag.

Checked Baggage

All passengers are entitled to free checked baggage allowance. Air India Express designates baggage allowances depending on the route travelling. Please note that the following information is intended as a guide and will be confirmed during the booking process. During certain periods the airline may increase the free baggage allowance on selected destinations, based on seasonal trends.

• Gulf to India - 20/30/40kgs (will be based on the fare purchased)
• India to Gulf - 20kgs
• Singapore to India - 20/30kg
• India to all other international destinations - 20kg
• Domestic flights - 25kg

The sum of the combined dimensions must not exceed 62inches (158cm). This is calculated by adding the length, breadth and height.

If you require extra baggage, Air India Express provides advance purchase of pre-booked excess baggage in two slabs: 5KG & 10KG. The price for which varies based on routes and seasonality - for more information, please contact our customer service team, who will be happy to help.

Air India Express Check-In Information

Online Check-In

Air India Express do not currently offer passengers the ability to check-in for their flights online.

Air India Express Airport Check-In

The airline’s check-in counters are open 3 hours prior to the scheduled flight departure time. The counters close 60 minutes before the scheduled flight departure time.

Please note that check-in deadlines may vary at different airports, so passengers are encouraged to check the recommended check-in times of the departure airport.

Economy Class

As a low-cost carrier, Economy Class is the only cabin class that Air India Express offers.

Economy Class Facilities

Economy Class is dedicated to providing the highest level of service, while ensure fares are affordable.

Entertainment: The airline doesn't provide in-flight entertainment.

Wi-Fi: Not available on-board flights.

In contrast to many other LCCs, Air India Express offers complimentary snacks and hot drinks, as well as affordably priced a-la-carte meals which can be pre-booked before flying.

Economy Class Seating

Economy Class seats are standard and comfortable. The seats are set out in a 3 x 3 formation and each seat has 29–30 inches of seat pitch and is 17 inches wide.

Seat Selection

Passengers are able to pre-book their seats on Air India Express flights (on most sectors). This service is available at the time of booking, or you can contact our customer service team, and must be done up to 24 hours prior to scheduled departure. Seats available for pre-selection: Window, Middle & Aisle.

Premium Economy

Air India Express doesn't have a Premium Economy Class.

Business Class

Air India Express doesn't offer a Business Class cabin.

First Class

Air India only has an Economy Class cabin and therefore doesn't offer First Class.

Air India Express Food

Air India Express Meal Options

Air India Express does not provide any meals free of charge, but does provide a complimentary snack box onboard their flights. In addition, passengers can purchase additional snacks or a hot meals and fruits in advance of flying. Meals must be preordered at least 24 hours before flying - you can do this easily by contacting our customer service team. Meals available to purchase include breakfast, both vegetarian and non-vegetarian, hot lunches and dinners including Indian inspired cuisine, and also sandwiches and snacks such as chicken dishes and fruit.

Air India Express Special Dietary Requirements

Air India Express do not offer specific meals for and dietary requirements, as there is no full meal provided on their flight. Alternatively, passengers can bring their own food with them on the plane.

Air India Express Drinks & Alcohol

Air India Express provide passengers complimentary tea/coffee and water when a meal is ordered. In addition, passengers can purchase drinks from the drinks service during their flight.

Frequent Flyer Program

The airline does not currently operate a frequent flyer program.

Airline Alliance

The airline is not part of an airline alliance.

Air India Express' Fleet

Air India Express' Hub Airport

Cochin International Airport

Cochin International Airport is an international airport located in Kochi, Kerala, India. As Kerala’s largest and busiest airport, 2018- 2019 saw the airport handle around 10.2 million passengers from nearly 72 thousand aircraft movement.

In 2015, Cochin International Airport because the world’s first fully solar-powered airport, and as a result has received a ‘Champion of the Earth’ award by the United Nations.

The airport is the hub for Air India Express, but also a focus city for IndiGo, Air India and Spice Jet.

Special Services

Passengers who require special services while travelling with Air India Express, are encouraged to contact our customer service team to discuss your needs - our team will then contact the airline on your behalf.

Unaccompanied Minors

Air India Express will accept unaccompanied minors between 5 years and 16 years of age. This will need to be arranged with the airline, so we suggest contacting our customer service team to discuss the airline’s requirements.

Children below the age of 12 years who are travelling with anyone other than their parents will have to submit an Indian Embassy (Destination Point) attested letter stating so.

Alternative Airlines to Air India Express

Please click on the logos below to find out more about airlines that fly similar routes to Air India Express:

News

12 February 2020

First Direct Flight From Tiruchirappalli to Doha

Air India Express has announced a new route from Tiruchirappalli to Doha effective from March 31, 2020. This route will be operated by the Boeing 737-800.

The flight will operate three times a week on Tuesday, Thursday and Saturday. SriLankan Airlines is currently the only operator for this route, offering an indirect flight via Katunayake, Sri Lanka.