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Baggage Policy

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Carry-on Baggage

The baggage allowance is one item with a maximum weight limit of 7kg. One personal item is also permitted. Both items should not exceed the combined dimensions of 56 x 36 x 23cm (22" x 14" x 9").

Checked Baggage

The checked baggage allowance will depend on the class of ticket purchased. So be sure to check your flight details on your ticket or itinerary to see what is included in your fare. In general, checked baggage must not exceed 158cm when combining the height, length and width dimensions.

Excess Baggage

If you want to purchase excess baggage, you can do so via our website as you book your flight. If you have any problems, please contact our expert customer service team.

Cabin Classes

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Economy Class

Economy Class on HK Express flights is branded ‘Fun’. This is the most basic of classes that you can choose to fly with on HK Express and provides a comfortable and enjoyable flying experience.

Economy Class Facilities

Passengers in economy class get 7kg of hand luggage included in their fare, but checked baggage is not included and is available at an additional fee.

Economy Class Seats

Seats are set up in 3-3 configuration in most aircraft, with a 28 x 17-inch seat pitch. Passengers can choose to select their seat, which offers the option of a ‘Sweet Seat’; a seat with extra legroom benefits. Seats are made of a comfortable material, with a meal tray attached to the armrest seat.

Premium Economy

HK Express have a ‘Fun+’ fare, which is equivalent to Premium Economy.

Premium Economy Class Facilities

This Fun+ fare includes 25kg of free checked baggage allowance, in addition to the 7kg free carry-on luggage permitted in Fun class.

Premium Economy Class Seats

Passengers in Fun+ get a premium seat location, which is located up-front of the plane. This means that passengers can board and depart the plane first due to the location of being near the exits.

Business Class

Business Class on HK Express is called U-Biz. This fare is for a premium complete plane and airport experience. U-Biz passengers are also able to change their date/time of flying up to 3 hours before departure free of charge, with the exception of OTA admin fees and any changes in fare differences.

Business Class Facilities

Passengers flying on U-Biz can enjoy 30kg of checked baggage, in addition to the 7kg of hand luggage permitted in other classes. Passengers can also enjoy priority check-in, boarding and baggage retrieval, meaning less time waiting around. Passengers will also have use of the dedicated lounge in Hong Kong Airport.

What are the Business Class Seats Like?

Passengers in Business Class can choose to select their seats, which include the option of Sweet Seats which are upfront in the plane and include additional legroom.

First Class

First Class is not currently available on HK Express. If passengers wish to experience a premium flight, choose U-Biz, as detailed above.

Check-In Information

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Online Check-In

This airline offers online check-in for its passengers. This can be done 48 hours prior to scheduled departure time and closes 75 minutes prior to departure time. Online check-in can be completed on the HK Express website or on their mobile app.

Mobile Check-In

Passengers can check-in with their app, it will then provide you with a boarding pass. With this boarding pass, passengers can proceed straight to the gate once at the airport if you have no luggage to check-in.

Airport Check-In

HK Express also offer passengers to check-in at the airport. The airline recommends arriving at the airport at least 1 and a half hours before scheduled flight departure. However, most check-in desks at airports will open earlier than this. Airport check-in desks close 1 hour prior to departure.

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Destinations that HK Express flies to

HK Express flies to destinations from Hong Kong to Ningbo, Fukuoka, Kagoshima, Osaka, Tokyo, Jeju, Seoul, Phuket and more.

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