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Air Excel

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Baggage Policy

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The permitted total baggage weight is 20kg (44 lbs). This includes all items you bring on board including personal items, carry-on baggage and checked baggage.

Carry-on Baggage

Air Excel permit one personal item on their flights. These could be items including the following:

  • A lady’s handbag or purse and a reasonable amount of reading material for the flight.
  • A laptop computer or an iPad.
  • An overcoat, wrap or blanket.
  • A small camera, binoculars, iPod, Kindle or similar.

Checked Baggage

Air Excel checked luggage specifications are as follows:

  • 1 Piece per person
  • Soft (all sides) luggage/duffel bags – with no rigid sides are strongly recommended. Avoid luggage with wheels if possible.
  • Maximum luggage weight is 20 kg (44 pounds) including all carry-on luggage.
  • Maximum luggage size is Height 25 cm x Width 30 cm x Length 62 cm (25" x 11" x 24").
  • Linear dimensions of the checked luggage not to exceed 45 linear inches / 114cms, (length + height + width)

Excess Baggage

Air Excel will charge for excess baggage at their discretion, after taking into consideration the aircraft being used and the number of passengers booked. When excess baggage is carried it will be charged at the prevailing rate.

Cabin Classes

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Standard Seating

The airline operates light aircraft. There is a limited number of standard (Economy) seats.

However, due to the size of their aircraft, all seats are window seats and you'll enjoy the stunning view during the flight.

If you're flying on the Cessna 208B aircraft, you'll enjoy luxury seating throughout your flight as it's fitted with 8 comfortable and larger seats.


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All passengers must check in at the airport since the airline doesn't offer online check in.

Online Check-in

Air Excel are yet to offer online check-in for their flights.

Airport Check-in

You must check in 1 hour before the scheduled departure time if you're departing from Arusha, Dar es Salaam, Kilimanjaro, Kogatende, Manyara, Seronera and Zanzibar.

At Alternative Airlines, we recommend that you arrive at the airport check-in counter 2 hours before for domestic flights and 3 hours before the scheduled departure time for international flights.

You're also recommended to report to the check-in desks directly once you've arrived at the airport.

Frequent Flyer Programme

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A frequent flyer programme isn't currently available for Air Excel.

Airline Alliance

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Air Excel isn't a member of any airline alliances.

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Destinations that Air Excel flies to

As of January 2022, the airline offers domestic scheduled services and flies to the following destinations within Tanzania:

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Frequently asked questions

Do Air Excel have a seat cancellation policy?

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Yes, there are several cancellation policies if you wish to cancel your Air Excel flight. If you cancel your Air Excel flight 7 days or more before your flight departure, you'll need to pay a fee of $10 USD per ticket. If you cancel between 4-7 days from your flight departure, you'll be charged $50 USD per ticket. If you cancel within 4 days of the scheduled flight departure time, you won't be eligible for a refund and may have to pay a higher cancellation fee.

To avoid disappointment, we recommend applying Cancellation Protection to your booking when you book Air Excel flights through Alternative Airlines. This way, you can be eligible for a full refund should you need to cancel your flight due to illness, death, home emergencies, etc.

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