Hand baggage for each passenger has a maximum weight allowance of 10kg / 22 lbs, and a maximum dimensions of 55 x 25 x 25cm (22 x 10 x 10in). Please don't pack any prohibited items in your carry-on bag as this will be removed at disposed of at airport security. Prohibited items include any liquids over 100ml, explosives, sharp objects and illegal substances.

Bags in checked luggage can not exceed 158cm (62in) for the combined linear dimensions (length + width + height).

For domestic flights in Ecuador on the L fare, passengers are permitted 2 x 23kg (51lbs) of checked baggage.

For all other flights, passengers are permitted 1 x 23kg (51lbs) of luggage with Avianca Ecuador.

Economy class passengers can choose their fare purchase, which ranges with baggage allowances, changes to tickets, LifeMiles collection and seat selection.

Passengers also get access to the inflight entertainment, as well as food and drink (depending on the duration and time of your flight)

There is currently no premium economy fare on Avianca Ecuador flights.

Passengers with an economy class ticket can enter an auction for a chance to upgrade to the executive or business class. The business class includes more baggage, priority boarding, a VIP lounge and premium food and drink service on board.

There is no first class within the Avianca Ecuador cabin. Upgrade to Executive class for a premium flying experience.

Passengers can check in online for their Avianca Ecuador flights, which open 24 hours before flying and closes 3 hours before the scheduled departure time. For a quick and easy process at the airport check-in online and have your boarding pass printed or saved on your phone.

Passengers who have not checked in online must do so at the airport. Visit the Avianca check-in desk with your travel documents ready to proceed. You should do this at least 3 hours before your flight is due to depart. Please bear in mind that if you haven't checked in online you may be subject to extra fees for printing your boarding pass.

On some flight services with Avianca, there will be in-flight WiFi available. There are different plans available to purchase, which vary in price depending on the duration and what the plan includes. For example, there is a social media and email plan, a browsing plan and an all-inclusive plan.

Passengers who require a special meal for dietary, medical or religious reasons can request one by contacting the airline in advance. The meals available are baby meal, child's meal, low-calorie meal, low-fat meal, low sodium meal, diabetic meal, gluten-free meal, lactose-free meal, bland meal, seafood meal, raw vegetable meal, Indian meal, Kosher meal, Muslim meal, a vegetarian meal, Asian vegetarian, Oriental vegetarian, vegetarian Jain, Lacto-Ovo vegetarian and fruit platter.

Avianca Ecuador accepts pets as a cabin or checked luggage, for a fee and providing they meet the national standards. Contact the airline directly for more information or to request this service, or look at our tips and guide on travelling with animals.

Avianca Ecuador provides a paid unaccompanied minor service for most routes. This must be arranged well in advance of flying, with the airline directly.