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Hawaiian Airlines is the largest airline in Hawaii, operating from its main hub at Honolulu International Airport, with a secondary hub out of Kahului Airport on the island of Maui.
Hawaiian Airlines flies to many destinations including Lihu'e, Honolulu, Kahului, Kailua-Kona, Hilo, Maui, Lana'i, O'ahu, Kaua'i, Sapporo, Tokyo, Osaka, Oita, Pago Pago, Portland, Seattle, San Diego, Los Angeles, San Jose, Dallas, Las Vegas, Phoenix, Chicago, Sacramento and many others.
Started in 1929, Hawaiian Airlines offers non-stop service to Hawaii from destinations in North America, Asia and the South Pacific, as well as service to every major Hawaiian Island.
Hawaiian Airlines has codeshare agreements with Air China, All Nippon Airways, China Airlines, JetBlue Airways, Korean Air and Virgin America. In addition, several airlines place their marketing code on Hawaiian-operated flights including Air China, ANA, American Airlines, China Airlines, Delta Air Lines, JetBlue Airways, Korean Air, United Airlines and Virgin Australia.
Hawaiian Airlines was ranked as the Best Airlines in 2015 by Conde Nast Traveller Reader's Choice Awards. Hawaiian Airlines' fleet consists of ATR42s, Airbus A330s, Boeing 717s and Boeing 767s.
Frequent Flyer Program
Hawaiian Airlines offers a frequent flyer program called Hawaiian Miles.
Hawaiian Miles can be earnt by flying with Hawaiian Airlines and then can be redeemed for flights, upgrades and lounges.
The most active members, are designated Pualani Gold and Pualani Platinum with privileges such as separate check-in, Premier Club Lounge, priority upgrade and standby processing or complimentary upgrades.
Hawaiian Airlines offers a Premier Club Membership Scheme to reward regular travellers with the airline.
Premier Club members receive their first two check-in bags for free, can relax in the clubs in Honolulu, Hilo, Kahului, Kona and Lihue and can get Zone 2 priority boarding with early access to overhead bins.
6th June 2018
Hawaiian Airlines welcomed guests aboard its inaugural flight between Long Beach Airport (LGB) and Honolulu's Daniel K. Inouye Airport (HNL) with hula performances and lei as the carrier celebrated the start of daily non-stop service with new Airbus A321neo aircraft. Hawaii's hometown airline also treated guests departing Long Beach to an "Aloha Friday" beach bag filled with Hawaiian vacation essentials, including reef-safe lip balm from its partner Raw Elements, OluKai island footwear coupons, and 250 HawaiianMiles.
Long Beach becomes Hawaiian's 12th U.S. gateway city in an expanding network that offers travelers unrivalled access to the Hawaiian Islands.
"We're thrilled to grow our West Coast presence by offering Southern California travelers another convenient gateway to experience our award-winning Hawaiian hospitality," said Peter Ingram, president and CEO at Hawaiian Airlines. "We look forward to continuing to delight guests with our superior product and service in the comfort of our newest aircraft."
Hawaiian's Flight 70 departed HNL at 12:30 p.m. yesterday, arriving at LGB at 9 p.m. The return flight, HA 69, departed LGB at 8:30 a.m. today, with an 11:40 a.m. estimated arrival at HNL that gives travelers the afternoon to explore O'ahu or connect to one of Hawaiian's seven neighbor island destinations.
"I am delighted that Hawaiian Airlines is now offering service to Honolulu from Long Beach Airport," said Long Beach Mayor Robert Garcia. "Long Beach airport is consistently ranked one of the best airports in the U.S. and this announcement is further proof that airlines are eager to fly from our airport, which is good news for local travelers."
Hawaiian will operate its LGB-HNL service with the newest addition to its fleet, the narrow-body Airbus A321neo aircraft. The highly efficient, mid-range aircraft complements Hawaiian's wide-body fleet currently used for service between Hawai'i and other U.S. gateway cities, along with 10 international destinations.
Hawaiian's 189-passenger A321neo features 16 luxurious leather recliners in First Class, 44 Extra Comfort premium economy seats, and 129 Economy seats. In addition to Hawaiian's warm hospitality, including complimentary meals, guests enjoy wireless streaming in-flight entertainment, access to USB outlets, and additional overhead stowage space.
Hawaiian will announce additional A321neo routes between the West Coast and the Hawaiian Islands as it welcomes a total of 18 aircraft through 2020. By September, in addition to operating the LGB-HNL service, the A321neo will be Hawaiian's dedicated aircraft on the following routes: San Diego and Kahului, Maui; Portland and Honolulu and Kahului; Oakland and Honolulu, Kahului and Lihu'e, Kauai; and Los Angeles and Lihu'e and Kona on the Island of Hawai'i.
12th March 2018
Hawaiian Airlines signs for ten Boeing 787-9 Dreamliners
Hawaiian Airlines has selected the market-leading 787 Dreamliner as its flagship airplane for medium to long-haul flights.
As part of the selection, Hawaiian intends to purchase ten 787-9 jets from Boeing, valued at $2.82 billion at list prices.
Hawaiian also has purchase rights for ten additional 787s.
The Honolulu-based airline, which has steadily grown its award-winning service connecting the Hawaiian Islands with Asia and North America, had been conducting an extensive evaluation of its airplane requirements.
In selecting the 787, Hawaiian will be able to take advantage of the Dreamliner family’s superior fuel efficiency, range and passenger-pleasing features to enhance its operations and open new routes profitably.
Boeing’s competitive advantage was also enhanced by Boeing Global Services.
Hawaiian will use a number of new aircraft transition support services from BGS, including Training and Initial Provisioning to ensure a successful and on-time entry into service.
The 787-9 can carry about 290 passengers on flights of about 7,635 nautical miles, while using 20 per cent less fuel and emitting 20 per cent fewer emissions than the airplanes it replaces.
“The Dreamliner’s operational efficiency and superior guest experience make it the best aircraft for modernising our fleet in 2021 and beyond,” said Peter Ingram, president and chief executive officer of Hawaiian Airlines.
“Its expanded seat capacity and extended range will allows us to expand within our current route network and offer new destinations in the Asia-Pacific region.”
The 787 is the fastest selling twin-aisle airplane in Boeing history.
Since entering service in 2011, the 787 family is flying more than 1,500 routes and has made possible more than 170 new nonstop routes around the world.
“Hawaiian Airlines has been on an impressive growth trajectory as they strategically expanded service to and from Asia and North America.
“We are thrilled they have chosen the 787 Dreamliner to power the next stage of their expansion,” said Boeing Commercial Airplanes president, Kevin McAllister.
7th March 2018
Hawaiian Airlines says profit-sharing payout nearly $24M for 2017
Hawaiian Airlines announced today that its employees were awarded $23.8 million as part of the company’s profit sharing, its largest annual payment ever.
Airline officials said the profit-sharing payout comes after a “record-setting operational and financial year” that its more than 6,700 employees helped to achieve over 2017. On top of the profit shares, employees also received bonuses. The company said the profit shares and bonus payments combined were equivalent to about five percent of employees’ 2017 wages.
“Our profit sharing program recognizes that our team members across the company drive our success,” said Hawaiian Airlines President and CEO Peter Ingram in a news release.
“We’ve been expanding for several years now, but 2017 truly was a remarkable year.
The news comes shortly after Hawaiian Airlines announced a deal to purchase 10 of Boeing Co.’s 787 Dreamliners, which it expects to use for flights to Asia and long-haul service to the U.S. mainland.
Since Hawaiian Airlines started its profit-sharing program in 2009, the company has distributed a total of $81.5 million to its part- and full-time employees, officials said.
Ingram said in addition to continuing to grow its fleet and network over the past year, Hawaiian Airlines opened a 295,800-square-foot cargo and maintenance hanger and hired 954 additional employees.
6th March 2018
Hawaiian Airlines orders new Dreamliner 787s
Hawaiian Airlines, which has long relied on Airbus for most of its twin-aisle, long-range aircraft, is making a big switch with its next order: It will turn to Boeing's 787-9 Dreamliner.
To handle its longer flights, Hawaiian currently has a fleet of 24 twin-aisle Airbus A330-200s, along with a handful of aging 767s. Recently, the airline began to take delivery of new single-aisle Airbus A321neos, which it is starting to deploy on flights from the islands to the West Coast. (However delivery problems have recently led to flight cancellations.) Hawaiian also has an inter-island fleet of 20 smaller Boeing 717s.
In deciding on a replacement wide-body aircraft, Hawaiian said it looked at the new Airbus A330-900 but ultimately went with the Boeing plane instead. It has ordered 10 of the 787-9 Dreamliners, with options for 10 more. They should start being delivered in early 2021, Hawaiian said.
"Fuel efficiency and longer range capability make it perfect for Hawaiian's long-haul Asia/Pacific and North America routes," the airline said.
The Dreamliner's composite airframe will allow the cabins to be pressurized at lower altitudes, "creating a more comfortable in-cabin atmosphere," the airline noted. The planes will also have larger overhead bins for more storage, dimmable LED window shades, and windows up to 80 percent larger than those in its current fleet.
28th February 2018
Hawaiian Airlines Adjusts Seasonal Summer Schedule
Hawaiian Airlines announces flight changes.
Hawaiian Airlines announced it has removed two seasonal summer flights between the Bay Area and Hawai‘i from its schedule and deferred another due to unforeseen delays in the delivery of the carrier’s new Airbus A321neo fleet.
Hawaiian will no longer offer a previously announced extra flight between San Francisco and Honolulu as a summer addition to its regular year-round service, and will not operate a flight between Oakland and Kona for the time being. Service between Oakland and Lihu‘e, originally scheduled to commence Wednesday, April 11, 2018, will be deferred until Sunday, July 15, 2018. Guests already booked on these flights will be re-accommodated on other Hawaiian Airlines flights from the Bay Area to their final destination.
“We know how popular our seasonal summer flights have become, and we regret being unable to provide the full scope of services we had hoped to offer out of the Bay Area,” said Brent Overbeek, Hawaiian’s vice president for revenue management and network planning. “In spite of these changes, we continue to be the top carrier among Bay Area travelers visiting our islands and look forward to welcoming our guests onboard this summer.”
The airline’s reservations department is working to re-accommodate everyone affected, and will call and e-mail guests who have the earliest travel dates first. The status of all flight re-accommodation activities can be found at the link above.
5th October 2017
Hawaiian Airlines Adds New Seating and Service Options
“Our premium economy service has been enormously successful,” Hawaiian Airlines CEO Mark Dunkerley said during an appearance at New York’s Wings Club. He added that in both premium economy and business class, the carrier’s paid load factor is virtually the same as it is in its far larger economy class.
That is despite the fact that the airline caters primarily to a leisure clientele, reflecting its long history as Hawaii’s main carrier. However, several trends are driving passenger booking patterns, Dunkerley told Travel Market Report.
First, the carrier has significantly expanded its long-haul route network, adding flights to New Zealand, Australian and other points in the Pacific region.
Second is simply demographics. As baby boomers age, they are more willing to spend extra to sit in comfort on a long-distance trip, he said.
And there is another reason for the airline’s success in getting customers to pay for a premium product. Unlike its legacy airline competitors, the airline has never handed out free upgrades to high-mile fliers. Other airlines have struggled with how to get more paying customers to sit upfront; Delta’s CEO recently admitted that until recently, its paid load factor in first class cabin was around 15 percent, although recent changes in its loyalty programs have boosted that percentage to over 50 percent.
Hawaiian’s premium economy class, which it brands as “extra comfort,” is offered on the airline’s fleet of Airbus A330s. Hawaiian’s other widebody plane, the 767, is being phased out, Dunkerley said, so it wouldn’t make sense to add that newer class of service on those aircraft.
And to further differentiate the two premium products, Hawaii last year began rolling out new lie-flat business class seats on a number of long-haul routes. Most recently, it added the seats on flights from San Francisco to Honolulu and Maui.
The fully reclining seats, configured in a 2-2-2 layout, are part of a larger upgrade of the carrier’s premium class offering, which also features new cuisine and amenity kits. The revamped cabins were already available on flights out of Honolulu to key international destinations, such as Beijing, Tokyo, Sydney, and Auckland, as well as to New York. And this week, Hawaiian Airlines said it will expand its New Zealand service with up to five nonstop flights weekly between Auckland and Honolulu, starting in March. It currently flies three times a week since launching the service in 2013.
16th May 2017
Hawaiian Airlines is attempting to capture a bigger share of the Chinese market and has increased its marketing efforts in the country
The carrier is encouraged by the traffic growth since launching its nonstop service between Honolulu and Beijing in 2014. He stated that the airline has transported around 130,000 passengers on more than 800 flights over the past three years.
According to the Hawaii Tourism Authority, arrivals from China grew by 8.6 percent to 173,520 in 2015. Daily spending of Chinese visitors is with $392 per person the highest among all visitor groups.
The airline has therefore made marketing to Chinese travelers a top priority, the Global Times report said. Hawaiian is using Chinese social media channels such WeChat and Sina Weibo to get the word out about the Aloha State in China.
Hawaiian Airlines announced a rebranding of its identity with a new logo and refreshed icon as the 88-year-old airline undergoes a "transition year" that includes expanding its fleet with 18 new planes in the next couple of years.
Working with global design shop Lippincott, the new identity retains Hawaiian’s color palette of purple, fuchsia and coral as well as brand icon Pualani. However, the new logo and design emphasize Pualani by featuring her more prominently and "liberating" her from the floral “holding shape” of the former logo.The refreshed identity is debuting across web and digital assets, airport lobby signage and kiosks, and at boarding gates. Painting of all aircraft and ground service equipment is scheduled to be complete by 2020. The airline will also roll out new uniforms for its frontline employees, themed K Mkou or Together We Stand, by the end of 2017.
Also in May 2017, the Honolulu-based airline signed a code-sharing agreement with Air China. There are currently six daily flights each, connecting the state capital with the Chinese capital.
Hawaiian Airlines announced it was targeting growth in the Asia Pacific region, after celebrating its fourth anniversary of service between Auckland and Honolulu.
The Honolulu-based carrier is the largest and longest serving airline in Hawaii and the 8th largest commercial airline in the United States. Its key Asia-Pacific markets are Australia, New Zealand, China and South Korea.
More recently, the airline expanded its service to Japan with additional routes and frequencies to Tokyo in 2016. After emerging from bankruptcy in 2005, the airline undertook a repositioning to capitalize on the enduring demand for air travel to Hawaii, one of the world's most popular tourist and leisure destinations. The latest data from the Hawaii Tourism Authority shows strong international tourism inflows for the first two months of 2017, driven by big demand from visitors in Australia and New Zealand.
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Honolulu International Airport
Honolulu International Airport is the main hub for Hawaiian Airlines as well as Aloha Air Cargo, Asia Pacific Airlines, Island Air and Mokulele Airlines.
The airport has 4 runaways and can handle nearly 25 million passengers every year.
Other airlines which fly to and from Honolulu International Airport includes Air China, Air New Zealand, All Nippon Airways, China Airlines, American Airlines, Asiana Airlines, Fiji Airways and WestJet.
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