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About Fly Jamaica Airways

Fly Jamaica Airways is a Jamaican airline headquartered in Kingston, Jamaica. Fly Jamaica Airways's main hub is at Norman Manley International Airport (formerly Palisadoes Airport) which is an international airport that serves Kingston. In September 2012, Fly Jamaica Airways was certified by the Jamaica Civil Aviation Authority (JCAA) and was then permitted to operate in the United States later that year. The airline's inaugural flight to New York took place in February 2013. In June 2014, Fly Jamaica Airways acquired a new Boeing 767-300ER which was flown to Kingston to commence their flight schedule. The new aircraft was to increase flight operations to New York, to a daily service. Fly Jamaica was founded in 2011 and started operations on February 14, 2013. In that first year, it carried roughly 50,000 passengers. Since then, its annual passenger loads have increased by 172%. It has also flown charter services from Venezuela to China. The airline operates mainly from the Norman Manley International Airport.

Fly Jamaica Airways Fleet

Fly Jamaica Airways uses two Boeing aircraft - a 757-200 single-aisle cabin seating 198 persons, and 767-300ER twin-aisle cabin seating 246. 

Fly Jamaica Airways Destinations

Fly Jamaica Airways flies to many destinations in North and South America including Toronto (Canada), New York City (United States), Georgetown (Guyana) and Havana (Cuba). 

Fly Jamaica Airways Baggage Allowance

Carry-on Baggage

Fly Jamaica Airways allow customers flying in all classes to bring on one carry-on bag at a maximum weight of 10kg. The bag must fit within the overall dimensions of 115cm.

Checked Baggage

Fly Jamaica Airways allow customers flying in Economy Class to bring on two checked bags at a maximum weight of 23kg per bag. Fly Jamaica Airways allow customers flying in Business Class to bring on two checked bags at a maximum weight of 32kg per bag. The bag must not exceed the overall dimensions of 158cm. If a passenger exceeds the maximum number of bags permitted and/or the maximum weight allowed for each bag or the maximum dimensions permitted for each checked or carry-on bag, the passenger will be subject to the excess baggage charges.

Fly Jamaica Airways Check-In

Online Check-In

Unfortunately, Fly Jamaica Airways doesn't offer online check-in. Fly Jamaica Airways customers should check-in at the airport desk. 

Airport Check-In

Passengers flying on Fly Jamaica airways should arrive at the airport for check-in three hours before their departure times on both domestic and international routes. For flights to New York, passengers should arrive at the airport check-in desk four hours before departure time. Boarding closes 45 minutes before all Fly Jamaica Airways flights.

Fly Jamaica Airways Airport Hub

Norman Manley International Airport

Fly Jamaica Airways is based at Norman Manley International Airport is the serving airport for Kingston in Jamaica and is located 19km from the centre of New Kingston. It is Jamaica's second busiest airport, serving over 1.5 million passengers annually. Over 130 international flights per week depart from Norman Manley International Airport and is also the hub for Caribbean Airlines.

Fly Jamaica Airways News

January 2018

Fly Jamaica commences its recovery plan 

Fly Jamaica Airways are attempting to get their schedules back on track. They will commence its 'Operations Recovery Plan' by operating a leased aircraft on a limited schedule. Passengers will be contacted with their flight departure. Fly Jamaica Airways requests that passengers desist from going to their local airport for departure unless notified by an airline representative. Fly Jamaica Airways aircraft are currently undergoing scheduled and unscheduled maintenance checks. These checks are mandatory or otherwise required at this time. Fly Jamaica Airways will advise as soon as one or both of its aircraft are returned to service. As a result the airline is engaging third party carriers to support the operation. During this period of irregular operations the sourcing of alternative aircraft has become increasingly challenging due to the unavailability of suitable aircraft and/or the unavailability of flight crews to operate the flights. Most recently, with the onset of severe weather conditions in the Northeast region of the U.S. and specifically in the New York area, Terminal One at JFK has been limiting arrivals and departures due to ramp congestion, and several other issues as a result of the adverse weather conditions. Fly Jamaica Airways sincerely regrets the inconvenience our irregular operations have caused. Fly Jamaica are utilizing every available resource to recover the operation and return to regular schedule as soon as possible.
 

November 2018

Fly Jamaica begins direct flights between Guayna and Cuba

Fly Jamaica Airways has been granted permission to begin a series between Guyana and Cuba, after applying several months ago. This was announced by Minister of State Joe Harmon during a press briefing on Thursday. He noted that there was no delay at the level of cabinet in granting the approval, but said the application would have had to be processed by the Guyana Civil Aviation Authority before reaching cabinet. Fly Jamaica has been seeking to spread its wings to various destinations and is expected to launch the service to Cuba to take advantage of the increased travel between the two destinations.

April 2017

Fly Jamaica Grows Passenger Loads

Fly Jamaica Airways said that the number of passengers choosing the airline increased by nearly a half over the past year allowing the airline to hold its own, according to Chairman and CEO Paul Ronald Reece. The airline owner and pilot rationalised that customer loyalty would have been the main reason for the spike in business, as the company continues to operate the same number of routes. "We got growth from existing routes based on increased customers' confidence and increased loyalty in the brand," said Reece. "So we are pushing on. The more people that fly with us, they like the service and want to come back," he told the Financial Gleaner.

Fly Jamaica currently employs 362 persons and recently attracted some Jamaican pilots back home from working in the United Arab Emirates. In 2016, passengers flying the airline totalled some 135,830, up from roughly 93,325 a year earlier or 45 per cent higher year-on-year, according to Reece, who cited the figures from internally generated graphs during an interview at his Renfrew Road offices in New Kingston. Comparative industry data for passenger load factors related to Jamaica either does not exist in the region, or in the case of United States carriers, the data lags six months. The figures cited by Reece, however, represents growth for the carrier whose main competitors are Caribbean Airlines, jetBlue and American Airlines. Fly Jamaica was founded in 2011 and started operations on February 14, 2013. In that first year, it carried roughly 50,000 passengers. Since then, its annual passenger loads have improved 172%. The destination routes flown by the airline include Kingston, Toronto, Georgetown and New York. It also recently flew a charter service from Venezuela to China. The airline operates mainly from the Norman Manley International Airport using two Boeing aircraft - a 757 single-aisle cabin seating 198 persons, and 767 twin-aisle cabin seating 246.

We still have seats available; we are not flying full on every flight. So seats are available from North America and South America," he said, while declining to give the passenger load factor, a key metric of passengers compared to available seats. Asked whether the airline was making money or breaking even, Reece responded: "We are holding our own." Fly Jamaica continues to examine the feasibility of adding Fort Lauderdale as a route, but it would require a substantial investment in two smaller aircraft to boost the fleet. "In order to do Kingston to Fort Lauderdale, we would have to do a daily service, which would require two 737-800s in order to go back and forth," he said, explaining that two are needed for redundancy. He did not give a timeline for the acquisition, but noted that the airline was considering its options. In January, Reece said at the JSE Capital Markets Conference that he was considering listing the airline on the Jamaica Stock Exchange to raise financing for "four additional aircraft".

January 2017

Fly Jamaica Airways announced it was launching Guyana charters to Cuba, JFK

Fly Jamaica Airways is set to launch charter flights from Georgetown Cheddi Jagan, Guyana to Cuba and New York JFK in February through its Air Guyana brand. The airline also plans to add scheduled flights in the future. Fly Jamaica already operates under its own brand between Georgetown and New York JFK as well as from Georgetown to Kingston Norman Manley using its single B757-200. As Guyana is a Category II country, Air Guyana will wet-lease Fly Jamaica's B767-300 for the charters. CEO Roxanne Reece had indicated in October of last year that flights to Cuba could start in December, but the launch was delayed after B767-300 N767WA (msn 24876) was damaged at Georgetown Cheddi Jagan on November 29, 2016. 

In April 2017, Fly Jamaica Airways announced hat the number of passengers choosing the airline increased by nearly a half over the past year allowing the airline to hold its own. 

August 2017

Fly Jamaica apologises to all passengers affected by the irregular operations beginning 3rd August, 2017

Fly Jamaica Airways on Monday sincerely apologised to all passengers affected by the irregular operations beginning August 3, 2017. Fly Jamaica Airways says it expects to be back on schedule by Thursday August 10, 2017. While these delays to the airline’s services are regrettable the airline remains committed to making safety its first priority. The Jamaica-headquartered carrier, whose top executives include Guyanese, explained that Fly Jamaica Airways grounded its Boeing 767 on Thursday, August 3rd prior to departure from Norman Manley International Airport in Kingston. After safely returning to the gate, passengers were fed onboard before being transferred to the airline’s Boeing 757 aircraft.

April 2017

Fly Jamaica Airways announced it has grown passenger loads. Fly Jamaica Airways said that the number of passengers choosing the airline increased by nearly a half over the past year allowing the airline to hold its own. The airline owner and pilot rationalised that customer loyalty would have been the main reason for the spike in business, as the company continues to operate the same number of routes. Fly Jamaica currently employs 362 persons and recently attracted some Jamaican pilots back home from working in the United Arab Emirates. In 2016, passengers flying the airline totalled some 135,830, up from roughly 93,325 a year earlier or 45 per cent higher year-on-year, according to Reece, who cited the figures from internally generated graphs during an interview at his Renfrew Road offices in New Kingston. Fly Jamaica was founded in 2011 and started operations on February 14, 2013. In that first year, it carried roughly 50,000 passengers. Since then, its annual passenger loads have improved 172 per cent. The destination routes flown by the airline include Kingston, Toronto, Georgetown and New York. It also recently flew a charter service from Venezuela to China. The airline operates mainly from the Norman Manley International Airport using two Boeing aircraft - a 757 single-aisle cabin seating 198 persons, and 767 twin-aisle cabin seating 246.

March 2017

Fly Jamaica Airways has upped its aviation crew with 20 newly trained flight attendants who will join the airline’s scheduled twice-weekly flights from John F. Kennedy International Airport (JFK) to Kingston and Georgetown, as well as Canada. Described by customers, as a top airline that allows passengers 2 free pieces of checked luggage, and one carry-on, Fly Jamaica whose hub is in Kingston, conducted a seven-week flight attendant course in Guyana, to boost the airline’s service and the ability for continued outstanding service.

This is the fourth set of graduates from this course, said Director of Fly Jamaica, Roxanne Reece, who lauded the graduates, who passed with flying colors from the intense session, and expressed their wish to work diligently for the success of the airline.