Alliance Airlines is an Australian airline that flies both charter and scheduled flights within Australia. The airline has 10 bases across Australia, with Brisbane International Airport (BNE) as its primary registered hub. Alliance Airlines flies to more than 15 destinations across Australia overall on a scheduled basis. The airline is primarily a charter airline but does also offer scheduled flights, both on its own and in conjunction with Virgin Australia.
Alliance Airlines was founded in 2002 operating with only two aircraft in its fleet. It began flying for major industries, group travel and corporate clients, particularly those within the mining and energy sectors. In more recent years, the airline has put more focus on flying regularly scheduled services that are available and aimed for the general public. The airline has been able to grow its route network through increased demand and its partnership with Virgin Australia, which allows passengers to book Alliance Airlines-operated flights through Virgin Australia.
Safety, reliability and operational performance are three things that the company values highest. It puts the safety of its passengers and employees at the forefront of everything it does and aims to provide an outstanding flight service like no other.
Please note that the following information is intended as a guide and will be confirmed during the booking process.
All passengers are allowed one piece of carry-on baggage that does not exceed 23cm x 34cm x 48cm in width, height and length. The weight allowance varies depending on the aircraft type. Details are as follows:
Fokker 50 - maximum weight of 5kg per carry-on baggage
Fokker 70/100 - maximum weight of 7kg per carry-on baggage
Each passenger is entitled to one free checked baggage that is no larger than 158cm in total dimensions and no heavier than 20kg. This applies to all passengers regardless of the aircraft that the traveller is travelling.
Any baggage exceeding the size or weight limit will not be accepted as checked baggage.
Alliance Airlines has one cabin class - this is Economy Class.
Only one type of cabin class onboard Alliance Airline's fleet but there are three different types of fare classes available. These classes are Flexible, Saver and Discount tickets.
Flexible Fare: Passengers purchased flexible tickets are entitled to a refund up to 24 hours before departure.
Saver & Discount Fare: Passengers purchased Saver or Discount tickets are not entitled for a refund.
Online and airport check-in is available for Alliance Airlines flights. Opening and closing times vary.
Online check-in is available from 24 hours before scheduled flight departure time.
Online check-in is available via the airline website. Please prepare your travel document and your booking reference for check-in.
Passengers with require assistance would have to check-in at the airport.
Airport check-in counters close 30 minutes before scheduled departure time.
Please arrive at the airport with a valid identification such as a passport any other government issued-ID that is valid for domestic flying. The airline reserves the right to deny boarding if these requirements are not met.
Although there's no in-flight entertainment system onboard Alliance Airlines flights, the airline does provide each passenger with the latest copy of its in-flight magazine. The in-flight magazine includes extensive guides to the best restaurants and things to do within Alliance Airlines destinations, as well as lots more travel inspiration and airline news.
Food and drink are served on all Alliance Airlines flights. Depending on the flight and fare that you purchase, food and drink will either be complimentary or available to purchase. Passengers can expect a range of sandwiches on offer, as well as hot and cold drinks.
It is not a member of any airline alliance. However, Alliance Airlines has a codeshare agreement with Virgin Australia which means that many of Alliance Airlines flights can be booked through Virgin Australia.
There is no frequent flyer programme for the carrier.
As of November 2020, Alliance Airlines destinations include Perth, Cairns, Adelaide, Cloncurry, Sunshine Coast, Whitsunday Coast and more.
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There are over 30 airlines and serving more than 80 destinations in the world. 23.8 million passengers were served in 2019 and it is the third-largest airports in Australia. Airlines that fly there include AirAsia, Air Canada, Air Niugini, China Airlines, China Southern Airlines, Etihad Airways, Fiji Airways, Aircalin, Air New Zealand, Air Vanuatu, Cathay Pacific, China Eastern Airlines, Emirates, Eva Air, Fly Corporate, Hainan Airlines, Jetstar, Malaysia Airlines, Nauru Airlines, Qantas, Royal Brunei Airlines, Singapore Airlines, Thai Airways, Virgin Australia, Hawaiian Airlines, Korean Air, Malindo Air, Philippine Airlines, REX Regional Express, Samoa Airways, Solomon Airlines and Tigerair.
As of May 2020, the airline operates a fleet of Fokker 50, Fokker 70 and Fokker 100. It is a modern and comfortable fleet of aircraft that are well-suited with the routes that the airline is operating.
The Cancellation Policy for Alliance Airlines will differ depending on which fare the passenger has purchased.
Passengers that have purchased the Saver Fare will not be able to get a refund. All Saver Fare tickets are non-refundable. Under certain circumstances, passengers might be eligible to cancel their flight for a credit that can be used to rebook a flight on Alliance Airlines within 12 months.
Passengers that have purchased the Flexible Fare will be able to cancel their flight for a cash refund, although fees may apply. Passengers have to cancel their flight before 24 hours of departure, otherwise, the ticket becomes non-refundable.
At Alternative Airlines, you can make any Alliance Airlines flight refundable by purchasing Cancellation Protection. Cancellation Protection makes you eligible for a refund if you need to cancel the flight due to a number of emergency circumstances set out in the terms and conditions, such as scheduled airline failure, mechanical breakdown, adverse weather and many more reasons.
With Cancellation Protection, you'll be covered for a refund regardless of which fare you purchase. This means that even with Alliance Airlines' Saver Fare, you'll still be eligible for a refund if you need to cancel your flight for any of the reasons set out in the Cancellation Protection terms and conditions.