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About Arik Air
Arik Air is a privately and wholly Nigerian owned commercial airline operating both domestic and international flights and started operations in 2006. It is West Africa's leading airline. Arik Air flies to many destinations including London, New York, Lagos, Johannesburg, Dakar, Banjul, Freetown, Monrovia, Abidjan, Accra, Cotonou, Port Harcourt, Abuja, Douala, Libreville, Luanda, Sokoto, Kano, Gombe, Yola, Enugu, Calabar, Benin, Illorin, Ibadan, Asaba, Warri, Uyo, Owerri, Kaduna, Jos, Warri, Benin, Asaba and Enugu.
Arik Air operates from its two hub airports in Abuja and Lagos and its head office is located at the Arik Air Aviation Centre on the grounds of Murtala Muhammed International Airport in Ikeja, Lagos State.
In 2014, Arik Air developed and expanded a commercial agreement with Emirates by signing a MoU with the goal of providing customers seamless connectivity on each other's respective route network.
As of 2016, Arik Air is the largest carrier in West Africa, and serves a large network of destinations in Nigeria, Africa, Europe and US. The airline has become very reliable over the years, and cancellations are an issue of the past since they count with a fleet of over 25 aircraft.
2016 marked the 10th anniversary of Arik Air's operation. Their mission continues to focus on improving connectivity in the region and facilitate the movement of passengers across their network. Arik Air's fleet consists of CRJ100, Airbus A340-500, Airbus A330s, Boeing 737s, Bombardier CRJ-900, Bombardier Dash 8 Q400 and Hawker HS 125-800XP.
Arik Air covers a wide range of destinations across three continents and is constantly seeking to expand to offer passengers the most complete selection of flights in West Africa. Just in 2016, the airline continued with its expansion plans and have begun flights to Libreville and Gabon. The gabon route is a special one because it has been many years since Nigeria has seen a direct flight to and from Gabon.
This is very important because both Nigeria and Gabon are Oil producing countries, so there are many businesses that have some sort of relationship with Gabon.
Arik Air Frequent Flyer Program
Arik Air's frequent flyer programme is Arik Affinity Wings.
Arik Affinity Wings programme allows regular travellers to benefit from rewards for their loyalty with the opportunity to earn miles on domestic, regional and long-haul flights.
There are four different levels of Affinity Wings Membership:
Gold Affinity Wings
Arik Air Check-In
Online check-in is available to passengers flying on all Arik Air flights. Online check-in opens 24 hours before your flight departure and closes 5 hours before on international flights and 3 hours before domestic and regional flights. Please visit the Arik Air website to check in online.
Arik Air's check-in counters open 2 hours before departure for domestic flights, 3 hours before regional flights and four hours before international flights. Please note that passengers flying on Arik Air must check-in before the check-in counters close. Arik Air check-in counters close 30 minutes before domestic flights, 45 minutes before regional flights and 90 minutes before international flights. Please make sure you arrive at the airport well before the check-in counter closes for your flight.
Arik Air Customer Service
Arik Air Contact Number
0844 482 2324
+44 (0)1293 596673
+234 (0) 1279 9999
South Africa Office
011 666 7470
+237 233421301/ 233421308
Democratic Republic of the Congo Office
+24101440313 / +24102255555
Angola African Office
+244 222 331012
Alternatively, if you've made an Ark Air booking through Alternative Airlines and need to contact us. Please call Alternative Airlines customer service.
Alternative Airlines Contact Number
01293 874 920
Arik Air Destinations
The Gambia (Banjul)
Ivory Coast (Abidjan)
Nigeria (Abuja; Benin; Calabar; Enugu; Gombe; Ibadan; Ilorin; Jos; Kaduna; Kano; Lagos; Owerri; Port Harcourt; Sokoto; Uyo; Warri; Yola)
Sierra Leone (Freetown)
South Africa (Johannesburg)
United Arab Emirates (Dubai)
United Kingdom (London)
United States (New York City)
12th April 2018
Arik Air's new-found confidence
Its been over a year since Arik Air was taken over by the Assets Management Company of Nigeria (AMCON). Now, the airline has said that it has restored confidence to its operations. Henry Ejiogu, the Arik Air Regional Manager, South-South, South-East and South-West, made this known at an interactive session with travel agents in Lagos. The News Agency of Nigeria (NAN) reports that AMCON had taken over the airline in February, 2017 due to its huge debt profile. Ejiogu said that Arik Air's operations have improved under the AMCON management let by Capt. Roy Ilegbodu, and now looking at consolidating on the gains made so far. He explained that the forum wanted to create awareness of the airline’s current position in terms of flight operations, customer relations, commercial and sales services to travel agencies.
27th March 2018
Airline operates PH flight from MMA2, ending 10-year dispute
The News Agency of Nigeria (NAN) reports that MMA2 terminal is operated by Bi-Courtney Aviation Services Limited (BASL).
An Arik Air flight to Port Harcourt on Saturday took off from the Murtala Muhammed Airport 2, (MMA2) Lagos, signalling the end of a 10-year rift between the airline and operators of the MMA 2 terminal.
The News Agency of Nigeria (NAN) reports that MMA2 terminal is operated by Bi-Courtney Aviation Services Limited (BASL).
Arik had since February 2008 shunned a directive to move its domestic operations to MMA 2.
This led to litigation between the airline and BASL until a recent agreement brokered by the new management of the airline appointed by the Asset Management Company of Nigeria (AMCON).
Mr Murat Ozcan, Vice President, Ground Operations, Arik Air, said on Saturday that the airline was delighted to move its daily Port Harcourt flights from the General Aviation Terminal (GAT) to MMA 2.
According to him, the decision to move all outbound and inbound Lagos-Port Harcourt flights to MMA2 is informed by the need to enhance passenger flying experience.
“The MMA2 offers spacious ticketing and departure experience, modern and functional escalators and lifts.
“The terminal also has automated check-in, generous waiting space, lounges, restaurants and shops.
“We are daily reviewing our operations in order to give customers value for their money and enhance their travel experience.
“By moving some of our operations to MMA2, we are delighting customers with seamless travel,” Ozcan said.
Also, Capt. Abdullahi Mahmood, Chief Pilot, Arik Air, said the passengers of the airline were guaranteed better services because of the facilities available at the MMA 2.
“As an experienced pilot who has flown to a lot of countries across the world, I can say the MMA 2 is a very standard and modern airport and Arik Air is delighted with this partnership, ” he said.
On his part, the Chief Executive Officer of BASL, Capt. Jari Williams, assured the management of Arik Air of seamless passenger facilitation at the terminal.
“MMA2 remains a safe, secured and efficient passenger-friendly terminal to provide exceptional services to Arik’s guests to Port Harcourt and the best destination for other flying passengers and shoppers.
” We want to assure all the passengers who will be flying Arik Air from this Saturday of seamless facilitation as we welcome all of them to our terminal,” he said.
Williams, represented by the spokesperson for BASL, Mr Steve Omolale, said with this move, Arik Air had joined Dana, Aero, Med-View, Azman and First Nation airlines, which had been operating scheduled flights from MMA2 over the years.
NAN reports that the high point of the ceremony was the presentation of 15 Economy and five Business Class Tickets to the first set of passengers who checked in for the three flights scheduled for the day.
27th March 2018
Respite for passengers as Arik Air commences P/Harcourt flights from MMA2
Respite is finally here for passengers as Arik Air, Nigeria’s biggest carrier has launched its Lagos-Port Harcourt flight services from the Murtala Muhammed Airport Terminal two (MMA2), terminal amidst commendations from stakeholders.
5th March 2018
Arik Air will now train pilots for presidential fleet
The agreement was signed on March 1 when Hassan Bala Abubakar, an air commodore and commander of PAF, led senior officials of the fleet to Arik Air Aviation Centre at Murtala Muhammed Airport, Lagos.
“According to the terms of the agreement, Arik Air shall provide pilots of the Presidential Air Fleet rated on the aircraft line training and hour building to maintain proficiency on the aircraft, including undertaking regular commercial flight under supervision, as per the standards approved for the airline,” a statement announcing the agreement read.
Line training programs help pilots increase the number of hours flown, gain experience in the actual aircraft.
The proficiency training covers subjects like aviation weather, flight planning, flying technique tips and in-depth aviation accident analysis.
Roy Ilegbodu, chief executive officer of Arik Air, said the agreement would go a long way in bridging the gap in the fleet pilots’ training and proficiency adding that both parties will work together to achieve their goals.
Abubakar expressed appreciation at the support the fleet has received from Arik over the years.
5th February 2018
Operations on this route will commence from February 12.
Port Harcourt International airport is located in Omagwa. Passengers usually spend at least time to connect the main part of Port Harcourt from the airport.
But under the new arrangement, Arik passengers would not go through stress and incur extra cost on transportation.
Commenting on the Garden City Express, Roy Ilegbodu, chief executive officer, Arik Air, assured passengers of getting “premium customer service”.
“We are delighted to offer this premium service to our customers who are time conscious and desire to cut the long drive from Omagwa to Port Harcourt City,” he said.
“This service will offer a great travel experience with our dedicated terminal at NAF Base Port Harcourt and efficient flight crew.”
This is Arik Air’s first and only scheduled flight departing and arriving in MMA2 Lagos.
The Garden City Express is an addition to Arik Air’s three daily flights from Lagos to Port Harcourt International Airport Omagwa.
11th September 2017
Takeover negotiations: Arik Air files N20bn suit against FG, Ethiopian Airlines
Arik Air Limited has filed a N20 billion suit against the Federal Government and Ethiopian Airlines over recent claims in the media that they were negotiating the take-over of the airline. The suit was instituted by the airline at the Federal High Court, Lagos, against Ethiopian Airlines, the Federal Ministry of Transportation and the Attorney-General of the Federation.
Arik Air A copy of the suit, which was filed September 6, 2017 by Arik Air’s counsel, Mr Babajide Koku, SAN, Mr Chukwuemeka Nwigwe and Mrs Ezinne Emedom, was obtained, yesterday, in Lagos. In its statement of claim supported by a 20 paragraph affidavit deposed to by Mr Chris Ndulue, a Director with Arik Air, the plaintiff asked the court to restrain the first and second defendants from further negotiations on its takeover.
The plaintiff noted that the Asset Management Company of Nigeria, AMCON, had taken over the airline on February 8, which was challenged by its management via two suits already pending before the Federal High Court, Lagos. It, therefore, asked the court to declare the negotiations null and void because the Ministry of Transportation had no power to transfer the management of the airline to Ethiopian Airlines while the suits over the takeover are pending. The plaintiff also asked the court for an order directing the Attorney General of the Federation to ensure the investigation of Ethiopian Airlines by the appropriate authorities for inducing and interfering in the administration of justice in the pending suits.
The suit is yet to be assigned to any judge and no date has been fixed for hearing.
6th September 2017
Ethiopian Airlines plans to take over Arik Air
The Management of Ethiopian Airlines has submitted a formal proposal to take charge of troubled carrier Arik Air, which accounts for more than half of air passenger in Nigeria, according to official statistics.
Speaking to the media, Esayas WoldeMariam, Ethiopian Airlines’ managing director of international services, said the airline has outlined its terms and conditions to the Nigerian government and waiting for its response on the matter.
“We are capable and desirous of handling the airline,” WoldeMariam noted without specifying details of the offer.
The Ethiopian Airline chief said he expects competition for Arik from international airlines.
Arik is operated by Asset Management Corporation of Nigeria (AMCON) since government’s bailout in February.
The bailout was forced by a prolonged crisis occasioned by cancelled services, unpaid staff salaries and mounting debt.
Arik’s Managing Director, Capt. Roy Ilegbodu, said in August the company had stabilized under AMCON’s leadership, with “services running smoothly and salaries paid.”
10th July 2017
Abuja - Accra flight service to recommence
Arik Air’s flights between Abuja and Accra were suspended in March following the closure of Nnamdi Azikiwe International Airport, Abuja for runway repairs.
The Abuja-Accra flight will operate daily with a 5:30 pm departure out of Abuja and 7:40 pm departure out of Accra.
Speaking on the resumption of Abuja-Accra service, Arik Air’s Chief Executive Officer (CEO), Captain Roy Ilegbodu said: “The re-introduction of the Abuja-Accra operation is part of the management’s strategy to optimize flight schedule and respond to the needs of our valued customers. “Arik Air has been at the forefront of providing customer-centric services since our inception and we will continue to respond to the needs of our customers at all times”.
Arik Air was taken over by the Asset Management Corporation of Nigeria (AMCON) at the start of 2017, deeming the airline as too big to fail. Since the takeover, all flights leaving Africa, along with flights to O.R. Tambo International Airport, have been gradually suspended.
Simultaneously, KPMG was appointed by AMCON to conduct a forensic audit of Arik Air’s books. Since then, AMCON is gradually in the process of reviving and stabilizing the airline and its operations.
As part of the restructuring process, the Nigerian carrier suspended all international services, except to Ghana, Senegal and the Gambia, resulting in the airline’s fleet of A330 aircraft being parked in France.
8th May 2017
Airik Air has received USD 4.7 million from the Asset Management Corporation of Nigeria (AMCON) since being taken over by the state-owned body.
AMCON took over the managment of the airline in February 2017 due to concerns the airline was failing.
Arik Air Route Map
Arik Air Popular Routes
Bombardier Dash 8 Q400
Arik Air Airport Hub
Kotoka International Airport
Kotoka International Airport is the Nigeria's premier international airport and is the hub airport for Arik Air, Africa World Airlines, Antrak Air and Starbow Airlines. Kotoka International Airport has one runaway and can handle nearly 3 million passengers.
Airlines which to and from this airport include Air Burkina, Arik Air, Brussels Airlines, British Airways, Delta Air Lines, EgyptAir, Emirates, Ethiopian Airlines, Iberia, Kenya Airways, Vueling, Turkish Airlines and TAP Portugal.
Alternative Airlines to Arik Air
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