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Middle East Airlines or MEA is the national flag carrier of Lebanon and is headquartered in Beirut.
Middle East Airlines operates scheduled flights to Asia, Europe, the Middle East and Africa. Many destinations include: Yerevan, Brussels, Larnaca, Copenhagen, Cairo, Paris, London, Dubai, Abu Dhabi, Geneva, Riyadh, Jeddah, Dammam, Doha, Kano, Lagos, Kuwait City, Abidjan, Najaf, Erbil, Accra, Rome, Baghdad and Rome.
Middle East Airlines is a member of the SkyTeam alliance and airline fleet consists of Airbus A320s, Airbus A321s, Airbus A330s and Embraer Legacy.
Middle East Airlines has codeshare agreements with Aeroflot, Air Canada, Air France, Alitalia, Etihad Airways, Qatar Airways, Royal Jordanian, Saudia, TAROM and Tunisair.
Frequent Flyer Program
MEA operates a frequent flyer program called Cedar Miles to reward regular passengers with the airline.
Every time passengers fly with MEA or its partners you can collect Miles on Cedar Miles account, which can be redeemed for free tickets on MEA or any other airline partner. The further you travel, the more Miles you collect and upgrade your membership status from Blue to Silver then Gold and Platinum.
Cedar Miles can be earned and redeemed on all MEA flights and on all flights operated by Air France, KLM, and Qatar Airways and can be earned on stays at Rotana Hotels and all Hertz car rentals.
Middle East Airlines allows passengers to carry one piece of hand luggage of up to 10kg.
In December 2015, Middle East Airlines announced it adding 1 additional flight every Saturday morning to Jeddah and Riyadh from Beirut.
MEA offers only two classes on travel on all flights: Business Class (which is called Cedar Class) and Economy Class.
12th September 2017
Middle East Airlines extends partnership with Amadeus
Lebanon flag carrier Middle East Airlines has extended its partnership with Amadeus, a leading technology partner in the global travel industry, to deliver enhanced and personalised experiences to its customers.
The extended partnership comes as Middle East Airlines aims to increase its commercial agility while gaining competitive advantages through new merchandising practices such as dynamic pricing, fare families and ancillary sales. In consideration of these aims, MEA will adopt a suite of tools which optimise merchandising opportunities and which enable more personalised experiences for its customers. MEA already migrated to Amadeus’s advanced revenue management technology in November 2016, providing accurate and intelligent recommendations to customers while helping the airline to improve the management of fare families.
Adib Charif, head of IT at Middle East Airlines, said: “After having enjoyed a fruitful relationship with Amadeus for several years now, we are very happy to extend our collaboration. Throughout our time working with Amadeus, the company has demonstrated not only reliability and quality support, but its robust, stable and flexible solutions have been imperative in supporting our business strategies. Amadeus solutions enable us to operate efficiently, by delivering products and services that are beneficial to our customers while also keeping our operations running smoothly. The customer focus and team dedication give us great peace of mind; with Amadeus, we know our operations are in good hands.”
The extension of Middle East Airlines’ contract with Amadeus will see the latter deliver a range of technology solutions.
With Amadeus Payment Platform, Middle East Airlines will be able to increase customer satisfaction while the solution also contributes to an increased conversion rate. Amadeus Payment Platform will also enable the activation of payment in new channels, which can allow direct collection and easy payment for ancillary services, such as excess baggage charges.
Amadeus Revenue Management allows Middle East Airlines to improve the forecasting of seat availability, leading to fuller planes and more revenue. The solution improves productivity and enhances the user experience by managing operations from a single graphical user interface.
In addition, Middle East Airlines will be adopting Amadeus Reservation Desktop web, which automates functionalities for call centre agents and enables merchandising functionalities. This will allow the airline to drastically reduce the time needed for sale agents to sell tickets and provide better customer service.
Amongst other services, Middle East Airlines also uses Amadeus’ Revenue Integrity solution, to automate processes and introduce self-management capabilities that better manage no-show situations; and Amadeus Digital Enhancement to bolster website features.
Maher Koubaa, vice president Airlines MEA at Amadeus IT Group, said: “Middle East Airlines has been a long-respected partner of Amadeus, and we’re thrilled to extend our partnership with the airline, as well as expand it with the delivery of new solutions that will benefit both the airline and its customers. In particular, we’re pleased to now offer Middle East Airlines the advantages of our Revenue Management System. We thank Middle East Airlines for its continued trust in Amadeus, and look forward to many more years of partnership.”
As a part of its digital strategy, the two companies also launched a mobile application for Middle East Airlines that introduces new functionalities on different devices enabling guests to organise and manage their journey with even greater ease. The airline was the first in the region to implement Amadeus’ latest mobile solution with the vision of continually adopting innovative technology to reimagine the flying experience. - TradeArabia News Service
15th July 2017
MEA Airlines announced it has postponed its board elections over lack of quorum. Elections for Lebanon’s Middle East Airlines' board of directors were postponed Saturday until further notice over a lack of quorum.
12th July 2017
Middle East Airlines made a profit of over $1 billion since 2002 thanks to the reforms and restructuring program
The company made this statement following the board of directors meeting that examined the stages the national carrier passed through in the past 20 years.
“The results of 2016 are positive and detailed in the company’s history as the total consolidated profits achieved over the past 15 years exceeded the threshold of $1 billion, including more than $400 million over the last five years. Since 2002, the company has been making operational profits in the most difficult security and political conditions experienced by Lebanon.”
It stressed that the company was able to make steady profits despite the volatile situation in the Middle East region and the global financial markets crisis. The board highlighted the impact of the rise of oil prices a few years ago on the overall profits of airlines
“In 2016, operating profit was about $83 million and net profit and about $94 million, private funds also exceeded the level of $800 million against a deficit of $44 million at the end of 1997,” the statement read.
“These results would not have been achieved without many factors, most notably the existence of effective and harmonious management and board of directors.”
“We have driven the company away from political rivalries and conflicts because the Middle East is for all Lebanese and travelers and serves all people,” it added.
The board of directors reminded of the measures and bold decisions it has adopted to save the airline which was enduring heavy losses before the new management took over.
“Closing the money-losing destinations: the decision to close some of the losing destinations and long-distance such as Sao Paolo, Sydney and Kuala Lumpur, had no political appeal at the time. When the company improved in 2004, late Prime Minister Rafik Hariri asked for the opening of some new destinations we responded positively to this request; excess of staff surplus: In 2001, a decision was taken to dismiss the surplus of employees in return for compensation. In one day we reduced the number by half, and terminated the services of about 1,200 employees, in addition to 300 employees who resigned voluntarily; increasing the productivity of employees: Making the company benefit from the creative energies of all employees which helped save the company and ensure its continuity,” the statement added.
The board stressed that the airline acquired new aircraft after the successful restructuring program.
“Fleet modernization: Since 2002, it has been decided to upgrade the fleet of the company, and the company has started buying and leasing new Airbus aircraft and now has 18 modern aircraft. Today we have one of the most modern air fleets in the world, as the average age of aircraft is 5.5 years equipped with the highest technologies,” the statement said.
11th July 2017
Middle East Airlines to Spread Wings Again as Laptop Ban Ends
Middle East carriers displayed an eight-year low drop in demand over the course of May, partially because of the ban on carry-on electronic items on direct flights to the United States from 10 airports in the region, according to the latest global passenger traffic figures from the International Air Transport Association (Iata).
According to the statistics, Middle East carriers showed a 3.7 percent rise in demand in May, with a 5.7 percent increase in capacity. Load factor dropped 1.3 percent to 69.8 percent.
"Although year-to-year comparisons are distorted by the strong performance for the same period a year ago, the slowdown also reflects the ban on the carriage of large portable electronics devices in the cabin from 10 airports in the region to the US, as well as a wider impact on inbound travel to the US from the Trump Administration's proposed travel bans," the report notes.
The move to remove the laptop ban was applauded last week by Emirates and Etihad, with both airlines noting they have met the enhanced security procedures called for by the US Department of Homeland Security.
"Effective immediately, the removal of the restrictions allows passengers flying to the US to carry all laptops, tablets, and other electronic devices onto the aircraft, subject to enhanced security measures," an Etihad spokesperson said.
Etihad operates 45 flights each week between Abu Dhabi and six American cities. The US is one of Etihad Airways' largest markets, with 203,515 passengers flying to the US between January 1 and April 30, up 13,157 passengers during the same timeframe in 2016.
Emirates, for its part, flies 101 flight departures each week to 12 US cities, despite having cut 25 flights per week in April.
MEA proudly announced the arrival of its new A330
The new A330 aircraft, state-of-the-art and top in its class, arrived at Rafik Hariri International Airport-Beirut on May the 25th at 18:00 from Toulouse, France. MEA had chosen a spacious layout for its new A330, consisting of 44 seats in Cedar Class and 200 seats in Economy Class. With the arrival of this new aircraft, MEA today fully operates 20 brand new state-of-the-art aircraft, 5 A330’s - 2 A321’s and 13 A 320’s. In December 2015, MEA started an additional flight every Saturday Morning to Jeddah and Riyadh. Starting 12 December, the schedule of MEA to/from Jeddah will be 2 flights per day, one flight in the morning and one flight in the evening. In 1945, Middle East Airlines was established and launched its first service from Beirut to the neighboring cities of Syria, Cyprus, Egypt then Saudi Arabia, Kuwait and other destinations in the Gulf. In 1963, after the merger with Air Liban, MEA added new European, Middle Eastern and West African destinations to its worldwide network.
MEA Airlines announced it will be face competiton on its Paris-Beirut route. Aigle Azur, a French airline company, will start direct flights from Paris Orly to Beirut Rafic Hariri International Airport (BRHIA) on June 23. Middle East Airlines (MEA), which has a code-sharing agreement with Air France, is the only carrier so far on the Paris-Beirut route. Air France has a maximum of 14 flights per week. There is a chance that it will increase weekly flights by three. Aigle Azure will cover the rest. In May 2017, MEA Airlines announced it has signed a codeshare agreement with Turkish Airlines that will expand the commercial partnership between the two countries. Turkish Airlines will operate three daily flights while Middle East Airlines will have two daily flights.
MEA has completed its fleet renewal plans with the decision to acquire four new aircraft for its long-haul services, replacing its current Airbus A330-200s. Two of the new aircraft will arrive in 2019, with the second pair in 2020. MEA currently has a fleet of five A330-200s, plus two A321s and 13 A320s. The long-haul choice follows on from 2016’s decision to amend a 2012 order for 10 Airbus A320-family aircraft from an even split between the A320neo and A321neo to opting to take the entire order as the larger model. Five will arrive in 2019, with the remainder the following year. The two equipment decisions were made to allow MEA to continue its policy of keeping fleet age down.
In September 2016, MEA Airlines announced a new five-year master agreement with global communications partner Sita to introduce new, faster connectivity across its airline's network. The agreement includes Sita Connect which provides the airline with unrivalled network coverage. Sita’s technology will ensure that MEA can maintain fast, effective links with its 26 outstations across the globe, providing a headquarters-like experience across its vast network. In October, MEA Airlines' alliance, SkyTeam, announced an online, retroactive credit tool to make it easier for frequent flyers to keep their account balances up-to-date. Already available across most of SkyTeam’s 20 members, the tool works in real-time to validate retroactive requests for eligible flights in a matter of clicks.
In June 2012, MEA officially joined SkyTeam Alliance. SkyTeam is a global airline alliance providing customers from member airlines access to an extensive global network with more destinations, more frequencies and more connectivity. SkyTeam offers its 552 million annual customers over 15,000 daily flights to 1,000 destinations in 187 countries. In May 2016, MEA Airlines announced the arrival of its A330 aircraft. MEA chose a spacious layout for its new A330, consisting of 44 seats in Cedar Class and 200 seats in Economy Class. With the arrival of this new aircraft, MEA today fully operates 20 brand new aircraft, 5 A330’s – 2 A321’s and 13 A 320’s.
The 5000th Airbus A320 built
A Middle East Airlines Airbus A330-200
Beirut-Rafic Hariri International Airport
Beirut-Rafic Hariri International Airport is the main airport of Beirut and the hub for Lebanon's national carrier, Middle East Airlines. The airport has three runaways and can handle nearly 7 million passengers every year. Other airlines which fly to and from Beirut include Aegean Airlines, Aeroflot, Air France, Alitalia, British Airways, Bulgaria Air, Etihad Airways, Ethiopian Airlines and Germania.
SkyTeam Alliance is a leading global airline network, with 20 member airlines. SkyTeam alliance was founded in 2000 and now consists of member airlines such as Aerolineas Argentinas, AeroMexico, Air Europa, China Southern, Alitalia, China Airlines, Delta, Garuda Indonesia, Kenya Airways, KLM and others. SkyTeam Alliance network has nearly 16,323 daily flights, with 1,052 destinations in 177 countries.
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MEA, Middle East Airlines, the national carrier of Lebanon has announced the launch of new scheduled services from Beirut to Baghdad, Iraq.
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