OWG (‘Off We Go’) Airlines is a Canadian leisure and charter airline that was established in 2020 and began operations in the latter part of 2021. The airline planned on operating services in 2020, however, it agreed with the Canadian Government to not do so due to the COVID-19 Pandemic. The airline is a subsidiary of Nolinor Aviation, an airline based in Montreal, Quebec, providing charter flights to the far north of Canada with its extensive fleet of Boeing 737s. The airline operates services to the Caribbean and Mexico and aims to offer a premium travel experience for families, couples and single travellers. Like parent company Nolinor, OWG also operates a fleet of Boeing 737 aircraft from their bases at Montreal Trudeau International Airport and Toronto Pearson International Airport. OWG Airlines has partnered with tour operators Hola Sun and Caribesol to offer package deals to destinations in Mexico and Cuba.
OWG Airlines has a different policy for carry-on and checked baggage.
Each fare-paying passengers are entitled to one piece of carry-on baggage and a personal item. Carry-on baggage cannot exceed a maximum dimension of 48cm x 40cm x 22cm (19" x 16" x 9") or a total dimension of 110cm (43").
Carry-on baggage and the personal item have a weight limit of 9.9kg (22lbs) combined. Personal items could be a purse, a laptop bag, a camera, a briefcase, etc.
Passengers shouldn't carry any prohibited items in carry-on baggage or it would be confiscated. These include any fluid/gel exceeding 100ml, baby milk and food are exempted if the child is under the age of seven.
Checked baggage must be smaller than 158cm (62") in size and weighing less than 23kg (50lbs) or it would be considered as oversized baggage and may be subject to a fee. Any baggage exceeding 292cm (115") in dimension and 32kg (70lbs) in weight wouldn't be accepted by the airline
Standard traveler: One piece of checked baggage for free.
Select class traveler: Either two standard bags 23kg (50lbs) or one 30kg (66lbs) bag for free
The airline offers a single class fare: Standard Economy.
There are 158 Economy seats per aircraft.
Although Economy is the only class fare available, and the airline is dedicated to reducing costs, OWG has stated that it does not associate as a Low-Cost Carrier, as it still remains dedicated to providing a premium experience for customers.
The airline has invested several million dollars into refurbishing its fleet, to create a high-spec, top-quality experience for passengers.
The cabin’s lighting has been enhanced with LED MoodLites to create the best cabin ambience during the entire flight. The aircraft will have a toilet facility.
The airline has also announced that they intend to separate the cabin into 3 distinct zones depending on the passenger type travelling. The airline will offer 'High Zone', 'Love Zone' and 'Heart Zone' parts of the aircraft. High Zone is for passengers travelling alone, Love Zone are for couples and Heart Zone are for families travelling aboard.
The interior of each plane has been refurbished to create a lighter environment with sturdier seating. The airline has been working on an innovative design which features the world’s strongest and lightest seats made of titanium, with the intention of creating more space and optimising comfort.
OWG offers a range of Hollywood movies and television series to keep the boredom away during the flight. To access this connect to the airline's wifi service and pay a small 10 CAD fee to stream all the latest films and shows throughout the flight. Passengers simple have to pay for a small fee to get access.
The airline will have wifi facilities onboard to stream the airline's inflight entertainment for 10 CAD. However, it is unsure if this facility will allow web and social media browsing or have SMS functionality.
Complimentary food and drinks are available on select services. A full meal and bar service will be included on your ticket for flights between Canada and Mexico. However, if travelling on the airline's Cuban services then complimentary drinks and snacks won't be provided. An onboard bar service will be available where passengers can purchase snacks and small meals with just a few dollars. Both alcoholic and non-alcoholic drinks are available for passengers to purchase onboard the aircraft.
Food offered onboard include pizza, sandwich, mac & cheese, Croque Hola, crisps, chocolates, etc. The full menu is available onboard and on the airline website.
OWG Airlines has a different check-in opening and closing times depending on the method of check-in.
Online check-in is available 24 hours before the scheduled departure time, it can be completed on the airline website.
All passengers are recommended to check-in online to save queuing time at the airport.
Airport check-in counters open three hours before the scheduled departure time, please report to the airline check-in counter as soon as you arrive at the airport.
Airline check-in counters are located at Terminal 3 at Toronto Pearson Airport (YYZ). The exact location for check-in are displayed on the departure information board, please locate the area when you arrive. The check-in counters would be marked with the airline name and logo, seek airport staff information if unsure.
The airline does not currently offer a frequent flyer program.
Although not formally a member of an airline alliance, the OWG was set up by Nolinor.
As of January 2022, OWG Airlines flies to the following destinations, it is expected as the airline grows and welcomes more aircraft to the fleet more destinations will be served.
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The airline will be based at Montréal Pierre Elliott Trudeau International (YUL). YUL is an international airport in Dorval, Quebec, and is the primary international airport serving Montreal. The airport is located just 20 km (12 mi) from downtown Montreal. International airlines that fly to YUL include Air Canada, Delta Air Lines, British Airways, Sunwing Airlines, and Turkish Airlines.
OWG Airlines will also have a base at Toronto Pearson International Airport (YYZ). Toronto Pearson is also a hub airport for Air Canada, Flair Airlines, Sunwing Airlines, Swoop and Westjet. The airport is the major international airport serving Toronto with the majority of the cities international flights arriving and departing from here. The airport has a dedicated bus service to get you to downtown Toronto. Air France, Air North, Air Transat, Cathay Pacific, Avianca, Emirates, Ukraine International Airlines, TAP Air Portugal and more all operate to the airport.
The airline currently operates a fleet of 3 Boeing 737-400 aircraft with a 4th 737-800 on order.
In July 2020, OWG announced that it was partnering with Canadian travel operator Hola Sun Holidays. This partnership means that the airline will operate dedicated flights to Cuba on behalf of the company. These flights are expected to start in November 2020.