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Each of the airlines below flies similar routes to Swoop.

Unfortunately, Swoop has ceased operations.

2024 Update

Swoop has ceased operations as of October 2023 and has now been re-integrated with WestJet.

About Swoop

Swoop was a Canadian low-cost airline and a subsidiary of WestJet. The airline was based at Hamilton International Airport in Ontario and offered flights to destinations in Canada, the Caribbean, Mexico and the United States.

The airline was founded in 2017, announcing itself as Canada's newest ultra-low-cost airline, with ticket prices projected to be around 40% less than its parent airline, WestJet. The airline flew its inaugural flight in 2018 with a service from Hamilton to Abbotsford. The airline also had a secondary hub at Edmonton International Airport, which acted as its western hub. 

Swoop was the first-ever ultra-low-cost Canadian airline to offer international flights. The airline launched its first international flights to several destinations within the US in mid-2018. The airline currently flies to over 20 destinations with nine Boeing 737-800NG aircraft (as of March 2020).

Baggage Policy

As an ultra-low-cost airline, Swoop never provided a free carry-on baggage or checked baggage allowance, except for a small personal item. Any baggage other than small personal items had to be purchased in advance online or at the airport.

Carry-on Baggage

Passengers were allowed to bring one personal item onboard, free of charge. This personal item had to fit within the dimensions of 41 cm x 15 cm x 33 cm (16" x 6" x 13") and had to be able to fit under the seats in the aircraft.

You could purchase carry-on baggage for an additional cost. Carry-on baggage could not exceed the dimensions of 52 cm x 23 cm x 38 cm (21" x 9" x 15").

Checked Baggage

Passengers could purchase up to four pieces of checked baggage for an additional fee. No one piece of baggage could exceed the overall dimensions of 157 cm (62") or exceed 23 kg (50lbs) in weight.

No baggage could exceed 32 kg and no dangerous goods were allowed onboard or in the checked baggage. You had to comply with the airline's policy or baggage would not be accepted.

Personal Item

Passengers were allowed one free personal item. This could be a purse, laptop bag, briefcase, small backpacks, tote bags, etc. The maximum dimensions are 41cm x 15cm x 33cm (16" x 6" x 13").

Cabin Classes

Economy Class

Economy Class was the only cabin class available on Swoop flights. The airline offered a no-frills service at a cheap price and allowed you to add on the services that you wanted. This means you could keep the cost down by choosing to stick with just a seat-only ticket or pay a little extra to add things like baggage, food and WIFI to your reservation.

Seats

Seats were set out in a 3 x 3 configuration, with 29" of seat pitch and 17" of width.

You could purchase seats with extra legroom, which had 36" of seat pitch. These seats were available on the right half of the first six rows and were available at an extra cost.

In-flight Entertainment & WIFI

TV

Through Swoop's mobile app, you could purchase in-flight entertainment onboard and watch the latest TV shows and movies streaming on Swoop flights from your personal electronic device. The app could be downloaded before the flight on Android or IOS devices. The in-flight entertainment could be accessed and purchased once in-flight.

Wi-Fi

Swoop's WIFI network put the internet in the palm of your hands through the airline mobile app. Once on the app, you could connect to Swoop's WIFI network and browse online on your personal electronic device. Whether you wanted to message family and friends or catch up with emails, Swoop's WIFI network was perfect for light-browsing and keeping in touch with the outside world.

Food & Drink

Swoop offered food and drink that was available to purchase once you boarded your flight.

Swoop Meal Options

You could purchase light snacks and drinks from the airline's in-flight menu. The airline menu had a range of sweet and savoury snacks, as well as hot, cold, alcoholic and soft drinks. You could order anything off the menu once in flight but had to pay with a credit card, as debit cards and cash were not accepted.

Check-In

Swoop offered its passengers 2 methods of checking in. You could choose to check in online or at the airport.

Online Check-in

You could check in online via the Swoop online check-in page. You could check in from 24 hours before the scheduled flight departure time up until 1 hour before the scheduled flight departure time. 

Airport Check-in

You could also check in at the airport by visiting one of the check-in desks. Airport check-in opened three hours before the flight departure time. For international flights, check-in closed 60 minutes before the scheduled departure time and for domestic flights, it closed 45 minutes before departure time.

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Destinations that Swoop flew to

Swoop's biggest hub was John C. Munro Hamilton International Airport, from which the airline flew to destinations both domestically in Canada, as well as to a small number of destinations within the U.S., Jamaica, the Dominican Republic and Mexico.

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Hub Airport

John C. Munro Hamilton International Airport

Hamilton International Airport is an international airport in Hamilton, Ontario, Canada and was the hub airport for Swoop. The airport has a single terminal with 2 runways and facilitates flights from airlines travelling around Canada, the US, Mexico and Central America.

Swoop used Hamilton International Airport as its hub since it launched in 2017. The airline originally planned to base itself out of Calgary, Alberta, however, it ultimately decided to use Hamilton International as its main base instead.

Other airlines that fly to/from Hamilton International include Air Transat, Sunwing Airlines and WestJet.

Fleet

Swoops' fleet was made up entirely of Boeing aircraft. The airline had nine Boeing 737-800s within its fleet before ceasing operations. The Boeing 737-800 is a single-aisle short to medium-haul aircraft but it isn't the Boeing 737 MAX.