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Cancel WestJet Flights

Find out how to cancel WestJet flights at Alternative Airlines

How to cancel a WestJet flight at Alternative Airlines

If you made a WestJet flight booking through Alternative Airlines and need to cancel your trip, you can easily do so by activating self-service cancellation in the Manage My Booking portal. Or, for personalised assistance, our helpful Customer Service team are also ready to support you.

A man looking at his laptop and cancelling a flight

1. Self-service flight cancellation via 'Manage My Booking'

Simply sign in to Manage My Booking using your booking reference provided by us. Once you're signed in, you should see the option to cancel your WestJet flights. Before you cancel, we'll show you the total refund amount that you'll be eligible for based on the fare rules of your ticket.

  • If you purchased Cancel For Any Reason cover alongside your WestJet flights, you're eligible for a 70% refund should you need to cancel for any reason. This option is available in Manage My Booking until 48 hours before departure.
  • If you purchased Cancellation Protection alongside your WestJet flights, you'll be entitled to a full refund if you need to cancel for emergency reasons. This option is also available in Manage My Booking, or you can claim your refund here.

Please be advised that a significant number of flight tickets are non-refundable, in accordance with the specific terms and conditions outlined by each airline.


2. Contact us

If you'd like to understand more about WestJet's cancellation and refund policy, as well as your eligibility for a refund, please reach out to us through our contact page.

Activate Cancel For Any Reason in Manage My Booking

Can I get a refund for my WestJet flights?

Want to make sure you get your money back when cancelling your WestJet flights? If you booked through Alternative Airlines and added our flight cancellation protection products at checkout, you'll be eligible for a full or partial refund. You can also get a refund if your WestJet ticket is classed as a refundable ticket in the fare rules.


Refundable WestJet flights

A refundable ticket allows you to receive a refund before departure minus the cancellation fee. You can book refundable WestJet flights at Alternative Airlines. To see if your WestJet flight is refundable, check the fare rules within the booking process before checkout.


Cancellation Protection

With Cancellation Protection, you can get a full refund for your WestJet flights as long as your reason for cancelling is due to an emergency. The emergency reasons covered can be found in the Refund Protect terms and conditions. Please note that Cancellation Protection can only be added during the booking process and not after your booking has been confirmed.


Cancel For Any Reason

You may need to cancel your WestJet flights for a reason that isn't an emergency. In this case, our Cancel For Any Reason cover will come in handy. With this product, you can cancel flights for any reason and still get 70% of your money back in 30 days, no questions asked! Please note that Cancel For Any Reason can only be added during the booking process and won't be available to purchase after your booking is confirmed.

A woman smiling while using her phone

What is WestJet's cancellation policy?

WestJet states that you can cancel your flight without paying any cancellation fees and receive a full refund as long as you do so within 24 hours from the time of booking. If you booked WestJet flights through Alternative Airlines and cancel within 24 hours from the time of booking, we can process a full refund back to your original payment method.

To ensure you receive a full refund for your WestJet cancellation, please contact us as soon as possible or during our operating hours (9am - 8pm GMT). This is so that we have enough time to receive your request and process your refund.

If the 24-hour cancellation window has already expired by the team we receive your request, you won't be eligible for a full refund as WestJet won't allow us to issue the refund.

Need help?

Our friendly Customer Service team are available to help if you have any questions about cancelling your WestJet flights. Get in touch with us through our Contact page today and we'll be happy to help!

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FAQs

I booked through Alternative Airlines - how do I cancel my WestJet flights?

For WestJet flights booked through Alternative Airlines, you can easily cancel via the Manage My Booking portal (self-service cancellation available) or your can reach out to our Customer Service team who will be happy to help you cancel your WestJet flights.

  • For WestJet flights with the Cancellation Protection add-on, you're eligible for a full refund as long as you had to cancel due to an emergency (e.g. illness/injury, public transportation failures, pregnancy complications, etc).
  • For WestJet flights with the Cancel For Any Reason add-on, you can cancel for any reason and get 70% of your money back in 30 days. This is available in Manage My Booking until 48 hours before departure.
What is the fee to cancel a WestJet flight?

The cancellation fee for your WestJet flight will depend on the fare type, the booking timeframe and the route you're flying on. For cancellations more than 24 hours after the time of booking, the following cancellation fees apply:

Flights within Canada:

  • Econo, Premium and Business - $100-118 CAD
  • Econo Flex - No fee

Flights between Canada and all destinations (except Europe and Asia):

  • Econo, Premium and Business - $100-118 CAD
  • Econo Flex - No fee

Flights between Canada and Europe:

  • Econo - $150-177 CAD
  • Econo Flex - No fee
  • Premium - $300-354 CAD
  • Business - $600-708 CAD

Flights between Canada and Asia:

  • Econo - $150-177 CAD
  • Econo Flex - No fee
  • Premium - $300-354 CAD
  • Business - $600-708 CAD


If you're cancelling your WestJet flight within the first 24 hours from the time of booking, you're eligible for a full refund and won't need to pay any cancellation fees.

Do I get my money back if I cancel my WestJet flight?

If you booked your WestJet flights through Alternative Airlines and purchased our Cancellation Protection or Cancel For Any Reason add-ons to your booking, you're eligible for a refund.

Get a full refund through Cancellation Protection:
WestJet bookings with the Cancellation Protection add-on are eligible for a full refund if you need to cancel due to an emergency. This can be activated either in Manage My Booking, via the Claim My Refund page or by contacting our Customer Service team.

Get a partial refund through Cancel For Any Reason:
WestJet bookings with the Cancel For Any Reason add-on are eligible for a 70% refund if you need to cancel for any reason. You will receive your refund 30 days from when you requested the cancellation. Cancel For Any Reason is available in the Manage My Booking portal until 48 hours before departure.

Get a refund through a refundable WestJet ticket:
If you purchased a refundable WestJet flight, you can receive a refund before departure, minus the cancellation fee you may have to pay. You can check to see if your WestJet flight is refundable by reading the fare rules before checkout. You can also contact us and we'll be happy to explain the fare rules to you.

Is Cancel For Any Reason worth it with WestJet flights?

Absolutely! At Alternative Airlines, we understand that travel plans can change and that you may need to cancel your WestJet flights for a reason that isn't an emergency. We now offer our Cancel For Any Reason cover that entitles you to a 70% refund if you want to cancel for any reason whatsoever, no questions asked.

Your refund will be issued back to your original payment method on or after 30 days from when you first cancelled your flights. Cancel For Any Reason can be activated in the Manage My Booking portal until 48 hours before departure.