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Zoom Air is an Indian regional airline, based at Indira Gandhi International Airport (DEL) in New Delhi. The airline was founded in 2013 and began operations in 2017, with a flight from Delhi to Durgapur, with a stop at Kolkata. Today, the airline operates 3 scheduled passenger and commuter flights, connecting major states and cities and business hubs, including Delhi in New Dehli, Jaisalmer in Rajasthan, and Agra in Uttar Pradesh.
Zoom Airlines India is a full-service carrier, meaning a number of benefits, such as a complimentary baggage allowance, are included in the price of the ticket.
Zoom Air is the brand name for Zexus Air Services, the private company that owns the airline - Zoom Air was originally named Zexus Air, before re-launching its brand name in 2014.
Looking to book flights within India? Why not take a look at our guide to domestic flights within India, for lots of top tips, including an airline guide and FAQs. When you book your flights through Alternative Airlines, you can pay the way you want, whether that’s in Euros, US Dollars, or in Indian rupee.
Baggage Policy
Zoom Air has a different baggage policy for carry-on and checked baggage policy.
Carry-on Baggage
Passengers may carry a maximum of one piece of hand baggage, such as a laptop or handbag. The carry-on bag must not exceed 5 kg, not the following measurements: Length – 34cms, Width -10cms, Height - 20cm
Checked Baggage
Zoom Air India allows free checked baggage up to 15kgs per adult.
Excess Baggage
You can add additional baggage to your booking when you book your Zoom Air flights online through Alternative Airlines. At the airport, for domestic flights, excess baggage is charged at a rate of INR 100 per kg for the first 5 kg, and INR 250/kg for baggage over and above 5 kg.
Cabin Classes
Premium Economy
The airline operates a full-service model and is dedicated to providing a premium experience for business commuters and travellers.
There is only one cabin class available, which the airline refers to as Premium Economy.
Seats
There are 50 comfortable premium seats, arranged in a 2 x 2 configuration. Seats are spacious, with fold-down trays and ample storage in the back-of-seat pockets and overhead storage.
Facilities
The aircraft have modern, soundless cabins, which are more than 6’2” tall, allowing passengers to stand and move comfortably.
Food and Beverages
Even on domestic flights, the aircraft have fully-equipped hot galleys, with two flight attendants serving hot drinks, snacks/light meals.
Check-In
For most routes, Zoom Air passengers can check in online, however for those routes that doesn't have the service available, passengers must check-in at the airport.
Online Check-in
Online check-in is available on most routes, and opens through the airline’s website 24 hours before departure. Online check-in closes 3 hours prior to the scheduled departure.
Airport Check-in
Check-in times will depend on the airport you will be flying from. In most instances, check-in opens two hours before departure. All Passengers will need to present valid photo identification at the time of check-in. Valid identification is a government-issued photo id, such as a passport or driving license.
Wi-FI
WiFi is not currently available onboard Zoom Air flights.
Special Services
Zoom Air India is able to offer special services for those with disabilities or requiring additional assistance. The airline is able to provide services for Infants, pregnant women, wheelchair-bound passengers, crutches/braces / other prosthetic devices, visually impaired passengers, and senior citizens. If you require assistance, you can add a note to your reservation during the booking process, or can contact customer service at least 48 hours before departure.
Airline Alliance
The airline is not currently part of an airline alliance program.
Frequent Flyer Program
The airline does not currently offer a frequent flyer program.
Destinations that Zoom Air flies to
As of April 2021, the airline has scheduled flights to the 3 destinations within 3 Indian states. Popular destinations include New Delhi, Agra, and Jaisalmer. The airline operates regular flights to and within the northern states of India that includes New Dehli, Rajasthan, and Uttar Pradesh.
If you're looking to fly within India, our guide to domestic flights within India offers lots of helpful information, including an airline guide and FAQs.
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Hub Airport
Delhi Indira Gandhi International
Delhi Indira Gandhi International (IATA: DEL) is an international airport located in the city of Delhi. The airport serves as the international hub of the Indian capital of New Delhi, as well as a key hub for domestic airlines providing connectivity to the rest of northern India. Domestic airlines that also fly to Delhi include Vistara, SpiceJet, IndiGo, GoAir, Alliance Air, Air India Express, AirAsia India, and Air India.
Fleet
The airline has five Bombardier CRJ200ER aircraft in its fleet. Each plane has a capacity of 50 passengers.