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About Vistara

Vistara Airlines is a fast developing Indian airline based in Gurgaon with its hub at Delhi-Indira Gandhi International Airport. Vistara Airlines flies to many domestic Indian destinations including: Kochi, Bengaluru, Chennai, Hyderabad, Goa, Pune, Mumbai, Ahmedabad, Kolkata, Bhubaneshwar, New Delhi, Lucknow, Varanasi, Bagdogra, Guwahati, Srinagar and Jammu.The airline operates over 300 weekly scheduled passenger services across more than 20 domestic destinations within India with a fleet comprised of Airbus and Boeing aircraft. Vistara was the first airline to introduce premium economy seats on domestic routes in India. Vistara Airlines offers three distinct cabin classes to provide a personalised seamless service. Vistara has interline agreements with Air France, British Airways, SilkAir and Singapore Airlines and is a full-service airline which is a joint venture between Tata Sons (owns 51%) and Singapore Airlines (owns 49%). Other domestic Indian airlines include Air Pegasus (not currently operating) and Spicejet

 


Vistara Fleet

The Vistara fleet includes Airbus A320-200 and Airbus A320neo.

 


Vistara Fare Classes

Vistara Business Class

Vistara Business Class passengers are entitled to 42" pitch and 7" seat recline, extendable leg rest, foot rest and height adjustable headrest with wings. Business Class passengers are also provided with an innovative InFlight Entertainment system and Samsung Tab S10.5." Business Class passengers also have dedicated check-in counters at all airports and lounge access.

Vistara Premium Economy Class

Premium Economy passengers are entitled to a 33-36" seat pitch (20% more leg room than regular Economy class), 4.5" seat recline, specially designed seat with improved seat cushion and height adjustable winged headrests.

 


Vistara Baggage

Business Class Baggage Allowance

The baggage allowance for Vistara Business Class is 30 kg check-in baggage allowance and 7kg hand baggage allowance. There are 16 business class seats.

Premium Economy Baggage Allowance

Vistara Premium Economy Class passengers are entitled to a 20kg checked baggage allowance and 7kg hand baggage allowance.

Economy Class Baggage Allowance

Economy class passengers are entitled to 15kg checked baggage and 7kg hand baggage which must exceed the dimensions of 55cm x 40cm x 16cm.

 


Vistara Check-In

Airport Check-In

Passengers flying on Vistara can check-in at the airport by using the airline's airport check-in counters or by using the self-check-in kiosks. Check-in counters shut 45 minutes before your scheduled flight departure time so make sure you arrive at the airport in good time. Vistara self-check-in kiosks are available at some airport and open 24 hours before your flight departure time and close 45 minutes before flight departure time. If you require special assistance, you must visit a member of staff at the check-in counters and will not be able to use the self-check-in kiosks.

Online Check-In

Passengers flying on Vistara can check-in online from 48 hours before their scheduled flight time and is available up until one hour before scheduled flight time. Passengers wishing to check-in online can do so through the Vistara check-in page. Click on the 'check-in' tab and enter your details to check-in.

Airport Check-in

You can also use the Vistara app to check-in. The Vistara app is available on iOS and Android and allows passengers to check-in from 48 hours—1 hour before their scheduled flight departure time.

 


Vistara In-flight Entertainment

Vistara's inflight magazine provides passengers with stories and chronibles to pass the time during their Vistara flight.

Vistara TV

Vistara is yet to offer TV shows onboard its flights.

Vistara Movies

Vistara is yet to offer Movies on board its flights.

 


Vistara Frequent Flyer Program

Vistara operates a frequent flyer program called Club Vistara to reward regular passengers with Vistara. Club Vistara is a unique membership club that lets you earn points based on the value of your ticket.The more you spend, you more points you accumulate. There are three tiers of membership:

CV Silver

CV Gold.

In January 2015, Vistara announced a partnership agreement with Singapore Airlines which would allow Club Vistara members to earn and redeem miles with KrisFlyer program on SIA (including Silk Air) global network. Tailored for the trendsetters and the boardroom high fliers, The All New Club Vistara is The Fastest Rewarding Frequent Flyer Program. A program that besides matching your belief in fast paced growth and success, promises to make you feel exclusive with little surprises and joys all along the way.

In short, when success comes fast, rewards must too. Designed keeping the valuable feedback of each one of our smart fliers in mind, this program has been crafted to elevate your flying experience with us, while keeping in mind your priorities, preferences and suggestions. Now more unique than ever, this new revamped program, lets you earn fastest rewards and quickly move upwards elite tiers. All in all, Club Vistara is a program that has only benefits in store.


Vistara Hub Airport

Indira Gandhi International Airport

Indira Gandhi International Airport is one of the busiest airports in India in terms of passenger traffic, cargo traffic and international traffic. Airlines that fly to and from Indira Gandhi International Airport include Air India, GoAir, Asiana, Turkish Airlines, British Airlines and Etihad.

Indira Gandhi International Airport

Photo credit: Ramesh NG


Vistara News

26th June 2018

Vistara to Announce Fleet Expansion and International Plans 

Vistara is all set to announce its fleet expansion plans. This also includes a large order for wide body planes, both medium and long-haul routes. The full service airline will also give its international flights roadmap as it is now eligible to go abroad with over 20 planes in its fleet. The airline currently operates Airbus A-320 fleet, is said to be eyeing the Boeing’s wide body B-787 Dreamliner for its medium haul international flights. The airline is reported to have opted to buy 4-6 Dreamliners and these aircraft can fly nonstop to places such as Europe and Australia from India. Jet also has Dreamliners on order but it is not certain when — and if — it will eventually take those planes. On its plane orders also, Vistara has said it will comment at the appropriate time on its fleet plans.
 

2nd May 2018

Vistara joins IATA ahead of launching international operations

Indian full-service carrier Vistara – a joint venture of Tata Sons and Singapore Airlines – is now a member of IATA, joining the association of more than 280 airlines around the world. The membership will further enable Vistara to collaborate with other international member airlines for codeshare and interline agreements, and offer an extended global network to travellers to and from India.

Leslie Thng, CEO, Vistara, said: “This membership couldn’t have come at a better time as we gear up to launch our international operations soon.”

This initiative also comes days after Emirates Airlines kicked things up a notch by using AR glasses to enhance its service towards its passengers. The airlines is exploring different ways on how AR glasses will display a passenger’s details and habits so that their staff can help provide them a more comfortable experience. More exciting is Gatwick Airport in London, which uses AR to help people navigate within the airport. Gatwick Airport installed 2,000 beacons in the airport that passengers can access using an app to find their way inside the airport.

 

March 2017

March 2017, Vistara announced a agreement to codeshare on Indian domestic flights operated by Vistara with Singapore Airlines and regional subsidiary SilkAir. Under the agreement, SIA will add its ‘SQ’ designator code to Vistara-operated flights beyond Mumbai and New Delhi to 10 destinations within India. SilkAir will add its ‘MI’ designator code to Vistara-operated flights beyond Bengaluru and Kolkata to six destinations within India. The codeshare agreement is Vistara’s first with another airline group, as well as SIA’s and SilkAir’s first with an India-based domestic carrier. This partnership would also contribute to Vistara’s topline by bringing in passengers on to its network. In March 2017, Vistara Airlines announced has joined Airbus for training of the flight crw of its A-320 aircraft at the European plane manufacturer's upcoming training centre. The Tata Sons-Singapore Airlines’ joint venture carrier, Vistara has become the first customer for the first fully-owned training centre of Airbus in Asia, for which the ground-breaking ceremony was performed earlier in the day. The training package includes A320 full flight simulation, aircraft procedure training, computer-based classroom training, standard pilot transition training with the support of Airbus instructors.

 

March 2017

In its three years of operations, Vistara has flown over 8.5 million customers, and today serves 22 destinations with over 730 flights a week, operated by a fleet of 20 Airbus A320 aircraft.

In March 2017, Vistara Airlines announced it will start operating a non-stop flight to Leh from New Delhi. The Tata-SIA joint venture said that the new service will be operated twice a week on Saturdays and Sundays. The airline in a release also said that the new flight will become a daily service from May 10 to cater to peak summer demand. The Delhi-based airline currently flies to 19 domestic destinations with over 500 flights a week and has a fleet of 13 Airbus A320 aircraft. Leh is the seventh destination for Vistara in northern India. The other destinations in the region are Delhi, Jammu, Srinagar, Amritsar, Chandigarh and Lucknow.

In April 2017, Vistara announced it has partnered with Starbucks to offer Starbucks India Estates Blend coffee on-board. The service is available for customers flying Business Class and Premium Economy Class, making Vistara the first airline in South Asia as well as Southeast Asia to offer the service. In May 2017, Singapore Airlines invests over SGD 100 million in Vistara. In June next year, the 49% SIA owned Vistara will collect its 20th aircraft, a significant milestone which will pave the way for the airline to operate international flights. Tata Group owns the rest 51% stake in joint venture airline. Under Indian civil aviation rules, Vistara must have at least 20 planes before it can fly outside the country. The launch of international flights is a key part of SIA’s strategy to expand its own reach and reduce the dominance of Middle Eastern carriers which have a strong hold on the growing India-Europe and India-United States markets. When SIA and Tata first announced in 2013 the intention to launch Vistara, the plan was for a joint USD100 million investment. In May 2017, Vistara Airlines announced it is likely to order 50 narrow-bodies and 50 wide-bodies. Vistara's first international flight is expected to start in the winter of 2018. For its 50 narrow body and 50 wide body order, Vistara is expected to opt either for a combination of A320s and A350s, or 737s and 777s. The carrier is reportedly interested in the 777X, but with the  first deliveries of the type not expected until 2020 and given current fuel prices, Vistara may alternatively consider the 777-300ER. Vistara may take wide bodies, including 787s, on short term lease from Singapore Airlines – a 49% shareholder in Vistara.