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Smartwings Poland, formally known as Travel Service Polska is a charter airline that began operating services in 2012. The airline is a wholly-owned subsidiary of Czech Airline Smartwings, which also owns flag carrier Czech Airlines as well as Smartwings Hungary and Smartwings Slovakia. The airline is based at Warsaw Chopin Airport (WAW) and offers charter flights to leisure destinations across Europe, North America, Asia and Africa. Altogether, it has more than 30 destinations in its route network that passengers can board charter flights to. The airline operates by offering both charter and scheduled flights, primarily to leisure and holiday destinations. Smartwings Poland operates a single Boeing 737-800 aircraft and during peak seasons leases a second aircraft from parent company Smartwings.

Baggage Policy

Smartwings Poland offers both checked and cabin baggage for its flights.

Carry-on Baggage

All passengers regardless of ticket type are entitled to bring 1 cabin bag onboard with them weighing up to 8kg and fitting within the 55x45x25 cm limitations. Passengers on all ticket types other than Economy Lite are also allowed to bring one personal item which should not exceed 40x30x15 cm and has a weight allowance of 3kg.

Checked Baggage

The Baggage allowance policy will depend on the fare type selected at booking. If travelling on an 'Economy Lite' ticket then you are not entitled to any checked baggage and must purchase this additionally. If you have selected Smartwings 'Plus' or 'Flex' ticket then you are allowed to bring 1 suitcase weighing 23kg. If Smartwings Poland is operating a charter flight please check the baggage policy for the tour operator.

If a passenger has already booked their flight with Smartwings Poland, the baggage will also be displayed on their e-ticket for reference.

Cabin Classes

There is one cabin class onboard a Smartwings Poland flight.

Economy Class

Smartwings has a single cabin, Economy Class, which consists of 189 seats. The cabin is looked after and the airline's cabin crew is available to help with anything that passengers might want or need.


Seats are set out in a 3 x 3 configuration, with between 30–32" (76–81 cm) of seat pitch and 17" (43 cm) of width.

Food & Drinks

The food and drink offering on the flight depends on the route flown and ticket type booked. If travelling on Smartwings Lite and Plus tickets then drinks and snacks aren't included in the ticket. However, Flex passengers are entitled to free food and beverages. If you wish to purchase any meals or snacks throughout the flight the airline offers an onboard bistro to do so. On long-haul flights, passengers will be given a complimentary, along with a choice of snacks and drinks. If you have booked your flight through a tour operator, please check with them as meals may be included on the flight.

In-flight Entertainment & Wi-Fi

Smartwings offers wifi onboard their aircraft. The wifi is free of charge to view details of the flight as well as read the inflight magazine. However, if you wish to watch the inflight entertainment then you will have to pay 2 EUR to do so. To access this please download the MyWings app before departure.

Check-In Information

Both online and airport check-in can be completed for flights with Smartwings Poland.

Online Check-In

Check-in can be completed online via the Smartwings online check-in page or via the Smartwings app. Online check-in opens 30 hours prior to departure and closes an hour before. If you have checked luggage you can still check-in online and then head to the bag drop counters at the airport.

Please note that any departure from a Russian city or Egyptian destination online check-in is not permitted as the relevant authorities must have a printed boarding card.

Airport Check-In

Airport check-in can be completed by visiting the airline check-in counters at the airport of departure. Airport check-in times differ depending on the arrival destinations, however, generally, check-in counters close 1 hour before scheduled flight departure time. We recommend that you arrive at the airport at least 90 minutes before your departure.

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Destinations that Smartwings Poland flies to

The airline flies to more than 30 destinations across Europe, North America, Africa and Asia both as charter services as well as scheduled. This includes destinations such as Katowice, Palermo, Rhodes, Tirana, Tenerife, Punta Cana, Antalya, Tel Aviv, Sharm El Sheikh, Zanzibar, Antalya, Krabi and more.

Alternatives to Smartwings Poland

Check out SkyTaxi, Sprint Air and Enter Air, which are all Polish charter airlines that fly similar routes to Smartwings Poland.

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Hub Airport

Warsaw Chopin Airport

Warsaw Chopin Airport (WAW) is the main international airport in Poland and the hub airport for Smartwings Poland. The airport has one large terminal building with two runways. It serves over 18 million passengers annually. Smartwings Poland has used Warsaw Chopin as its hub since it began flying in 2012. The airline also has a secondary hub at Katowice International Airport (KTW).

The airport is also the hub for LOT Polish Airlines but many other airlines fly there too, including Aegean AirlinesAir ChinaBelaviaCzech AirlinesEl AlKLMNorwegian Air ShuttleSASSunExpressUkraine International Airlines and more.


Smartwings Poland has one Boeing 737-800 within its fleet, which it uses for the majority of its flights. It also uses the same aircraft type, borrowed from its parent airline when it needs the additional resource.

Frequently asked questions

How can I check-in for my Smartwings Poland flight?

Passengers flying with Smartwings Poland are able to check in for their flight either online prior to arrival at the airport or alternatively, once having arrived at the airport, at the Smartwings check-in desk.

Can I contact Customer Service about my Smartwings booking?

Yes! You can contact our customer service team about any of your bookings with Alternative Airlines. Our dedicated customer service team are on hand to help you out 7 days a week. Contact our team at

What's my Smartwings baggage allowance?

All passengers flying with Smartwings are entitled to 1 cabin bag onboard with them, weighing up to 8kg and within the measurements of 55x45x25 cm. If you're flying on the EconomyLite fare, no checked baggage is included. If you're flying on the 'Plus' or 'Flex' ticket then you are allowed to bring 1 suitcase weighing no more than 23kg.