Louis Armstrong New Orleans International Airport (MSY)

Louis Armstrong New Orleans International Airport

Louis Armstrong New Orleans International Airport (IATA code: MSY) is an international airport in the Jefferson Parish area, Louisiana, in the United States. The airport is owned by the city of New Orleans and is the primary commercial airport serving the New Orleans metropolitan area and southeast Louisiana.

As of August 2019, MSY offers nonstop scheduled flights to Canada, Panama, and the United Kingdom. Seasonal flights are also available to Germany and Mexico.

Delta Air Lines, Southwest Airlines, and United Airlines provide seasonal weekend flights to Cancún. Since 2010, Air Canada Express has also been providing flights from Toronto–Pearson.

Air Transat has announced it will also be adding Armstrong International Airport to its winter seasonal schedule, operating on Thursdays and Sundays from November 2019 - March 2020, to an from Montreal Pierre Elliott Trudeau international Airport.

Interesting Fact: MSY stands for Moisant Stock Yards. The yard was located near the airport and named after the famed aviator and barnstormer John B. Moisant, who was an early aviation pioneer.

Facilities

Facilities Include:

MSY is known for its lively atmosphere, with live music, light and bright decor and interior space, and comfortable seating.

Wi-Fi: There is free Wi-Fi throughout the airport.

Shopping and eating: Duty free shopping and concession stands can be found throughout the terminal. There are also numerous dining options.

Banking Services: Full-service banking and currency exchange is available at the Whitney Bank, located above the Concourse C checkpoint in the Parabola Lobby.

Charging stations: there are numerous charging locations throughout the airport, both pre and post security. There is also the option to rent or buy a charging qube, capable of charging many different devices. Mobile Qubes kiosks located in various locations, including baggage claim and on each Concourse.

Mothers rooms: One comfortable Mother's Room is provided on each concourse post-security.

Service animal relief areas: this area can be found in front of the east and west sides of the Short Term Parking Garage.

Additional facilities include ATM machines, express shipping drop boxes and post office facilities, and designated smoking areas.

The airport offers CLEAR fastrack passport control, meaning that passengers with a CLEAR membership are able to use dedicated lanes. Find out more here.

Lounges Include:

Delta Sky Club

Delta Air Lines has a Delta Sky Club, which is located between Gates 2 & 4 on Concourse D and open daily 4.45am to 7.15pm (6.30pm on Saturdays). Access is reserved for passengers with specific credentials, such as premium tickets or elite status. Complimentary facilities include charging ports, Wi-Fi, flight monitors, newspapers and magazines, internet terminals, telephones, snacks and beverages, including alcoholic drinks.

Terminals

Southwest check-in desks. Image credit: Wikipedia Commons

New Orleans Louis Armstrong International Airport has two terminals (East and West), each with two concourses (A and B and C and D respectively) which are connected by a central ticketing alley.

Concourse A

The concourse has 6 Gates: A1, A3, A5, A6, A7, A8. This concourse was most recently home to Northwest Airlines (which has since merged with Delta Air Lines) and US Airways (which has since merged with American Airlines). As of August 2019, this concourse is closed until further notice.

Concourse B

Concourse B has 11 Gates: B1, B2, B4, B5, B7-B12, B15. This concourse is currently used by Southwest Airlines. The TSA has also taken over some of the otherwise vacant gate space for passenger screening.

Concourse C

All nonstop international arrivals are handled by Concourse C. The concourse also contains common-use and overflow gates, available for infrequent services and charter flights.

Concourse D

Concourse D has 12 operating Gates: D1 – D12. Airlines that operate from this concourse include: Delta Air Lines (Gates D2, D4, D6, D8, D10, D12), United Airlines (Gates D1, D3, D5, D7, D9, D11), and Air Canada Express (Gate D7).

Top Destinations

Busiest International Routes

Only a limited number of international routes operate from MSY. The most regular is British Airway's flight to London Heathrow.

Busiest Domestic Routes

March 2018 – February 2019

Rank	Destination	Passengers	Airlines
1	Atlanta, Georgia	739,920	Delta, Southwest, Spirit
2	Houston–Intercontinental, Texas	390,790	Spirit, United
3	Los Angeles, California	348,380	American, Delta, Southwest, Spirit
4	Dallas/Fort Worth, Texas	324,960	American, Spirit
5	Houston–Hobby, Texas	322,660	Southwest
6	Chicago–O'Hare, Illinois	255,010	American, Spirit, United
7	Dallas–Love, Texas	253,130	Southwest
8	Denver, Colorado	246,700	Frontier, Southwest, Spirit, United
9	Charlotte, North Carolina	245,790	American
10	Orlando, Florida	234,650	Frontier, Southwest, Spirit