Louis Armstrong New Orleans International Airport (MSY)

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Louis Armstrong New Orleans International Airport

 

exterior shot of MSY airport's main terminal building, with a 'welcome to New Orleans' banner and jetBlue plane

Image credit: Jason Paris

 

Louis Armstrong New Orleans International Airport (IATA code: MSY) is an international airport in the Jefferson Parish area, Louisiana, in the United States. The airport is owned by the city of New Orleans and is the primary commercial airport serving the New Orleans metropolitan area and southeast Louisiana.

As of August 2019, MSY offers nonstop scheduled flights to Canada, Panama, and the United Kingdom. Seasonal flights are also available to Germany and Mexico.

Delta Air Lines, Southwest Airlines, and United Airlines provide seasonal weekend flights to Cancún. Since 2010, Air Canada Express has also been providing flights from Toronto–Pearson.

Air Transat has announced it will also be adding Armstrong International Airport to its winter seasonal schedule, operating on Thursdays and Sundays from November 2019 - March 2020, to an from Montreal Pierre Elliott Trudeau international Airport.

Interesting Fact: MSY stands for Moisant Stock Yards. The yard was located near the airport and named after the famed aviator and barnstormer John B. Moisant, who was an early aviation pioneer.

Location

 

The airport is located 11 miles (18 km) west of downtown New Orleans.

Facilities

 

Facilities Include:

 

MSY is known for its lively atmosphere, with live music, light and bright decor and interior space, and comfortable seating.

Wi-Fi: There is free Wi-Fi throughout the airport.

Shopping and eating: Duty free shopping and concession stands can be found throughout the terminal. There are also numerous dining options.

Banking Services: Full-service banking and currency exchange is available at the Whitney Bank, located above the Concourse C checkpoint in the Parabola Lobby.

Charging stations: there are numerous charging locations throughout the airport, both pre and post security. There is also the option to rent or buy a charging qube, capable of charging many different devices. Mobile Qubes kiosks located in various locations, including baggage claim and on each Concourse.

Mothers rooms: One comfortable Mother's Room is provided on each concourse post-security.

Service animal relief areas: this area can be found in front of the east and west sides of the Short Term Parking Garage.

Additional facilities include ATM machines, express shipping drop boxes and post office facilities, and designated smoking areas.

The airport offers CLEAR fastrack passport control, meaning that passengers with a CLEAR membership are able to use dedicated lanes. Find out more here

 

Lounges Include:

Delta Sky Club

Delta Air Lines has a Delta Sky Club, which is located between Gates 2 & 4 on Concourse D and open daily 4.45am to 7.15pm (6.30pm on Saturdays). Access is reserved for passengers with specific credentials, such as premium tickets or elite status. Complimentary facilities include charging ports, Wi-Fi, flight monitors, newspapers and magazines, internet terminals, telephones, snacks and beverages, including alcoholic drinks. 

Runways

 

birds eye view of MSY, showing terminal buildings and runways

Image credit: Wikipedia Commons

 

The Airport has two runways.

The longest is the east/ west runway, which is over 10,000 feet long.

Terminals

 

inside MSY airport, showing southwest check-in desks

Southwest check-in desks. Image credit: Wikipedia Commons

 

New Orleans Louis Armstrong International Airport has two terminals (East and West), each with two concourses (A and B and C and D respectively) which are connected by a central ticketing alley.

Concourse A

The concourse has 6 Gates: A1, A3, A5, A6, A7, A8. This concourse was most recently home to Northwest Airlines (which has since merged with Delta Air Lines) and US Airways (which has since merged with American Airlines). As of August 2019, this concourse is closed until further notice.

Concourse B

Concourse B has 11 Gates: B1, B2, B4, B5, B7-B12, B15. This concourse is currently used by Southwest Airlines. The TSA has also taken over some of the otherwise vacant gate space for passenger screening.

Concourse C

All nonstop international arrivals are handled by Concourse C. The concourse also contains common-use and overflow gates, available for infrequent services and charter flights.

Concourse D

Concourse D has 12 operating Gates: D1 – D12. Airlines that operate from this concourse include: Delta Air Lines (Gates D2, D4, D6, D8, D10, D12), United Airlines (Gates D1, D3, D5, D7, D9, D11), and Air Canada Express (Gate D7).

Airlines that fly to Louis Armstrong New Orleans International Airport

 

Airline Destinations
Air Canada Express Toronto–Pearson
Air Transat Seasonal: Montreal–Trudeau 
Alaska Airlines San Francisco, Seattle/Tacoma
Allegiant Air Cincinnati
Seasonal: Charlotte–Concord, Columbus–Rickenbacker, Grand Rapids, Indianapolis, Louisville, Pittsburgh, Raleigh/Durham
American Airlines Charlotte, Dallas/Fort Worth, Los Angeles, Miami, Philadelphia
Seasonal: Chicago–O'Hare, Phoenix-Sky Harbor
American Eagle Charlotte, Chicago–O'Hare, Dallas/Fort Worth, Miami, Philadelphia, Washington–National/td>
British Airways London–Heathrow
Condor Panama City
Copa Airlines San Francisco, Seattle/Tacoma
Delta Air Lines Atlanta, Detroit, Los Angeles, Minneapolis/St. Paul, New York–JFK, New York–LaGuardia, Salt Lake City
Seasonal: Cancún, Seattle/Tacoma
Delta Connection New York–LaGuardia
Seasonal: Boston, Raleigh/Durham
Frontier Airlines Austin, Denver, Orlando, Philadelphia, Raleigh/Durham, San Antonio
Seasonal: Cincinnati
JetBlue Boston, Fort Lauderdale, New York–JFK
Southwest Airlines Atlanta, Austin, Baltimore, Chicago–Midway, Dallas–Love, Denver, Fort Lauderdale, Houston–Hobby, Indianapolis, Kansas City, Las Vegas, Los Angeles, Nashville, New York–LaGuardia, Oakland, Orlando, Phoenix–Sky Harbor, Raleigh/Durham, San Antonio, San Diego, St. Louis, Tampa, Washington–National
Seasonal: Boston, Cancún, Cleveland, Pittsburgh, Sacramento, San Jose (CA)
Spirit Airlines Atlanta, Austin, Baltimore, Boston, Chicago–O'Hare, Cleveland, Dallas/Fort Worth, Denver, Detroit, Fort Lauderdale, Houston–Intercontinental, Las Vegas, Los Angeles, Minneapolis/St. Paul, Nashville, Newark, Orlando, Raleigh/Durham, Tampa
Seasonal: Columbus–Glenn, Philadelphia
Sun Country Airlines Seasonal: Minneapolis/St. Paul, Providence
United Airlines Chicago–O'Hare, Denver, Houston–Intercontinental, Newark, San Francisco, Washington–Dulles
Seasonal: Cancún
United Express Chicago–O'Hare, Denver, Houston–Intercontinental, Newark, Washington–Dulles

Top Destinations

 

Busiest International Routes

Only a limited number of international routes operate from MSY. The most regular is British Airway's flight to London Heathrow.

 

Busiest Domestic Routes

March 2018 – February 2019

 

Rank Destination Passengers Airlines
1 Atlanta, Georgia 739,920 Delta, Southwest, Spirit
2 Houston–Intercontinental, Texas 390,790 Spirit, United
3 Los Angeles, California 348,380 American, Delta, Southwest, Spirit
4 Dallas/Fort Worth, Texas 324,960 American, Spirit
5 Houston–Hobby, Texas 322,660 Southwest
6 Chicago–O'Hare, Illinois 255,010 American, Spirit, United
7 Dallas–Love, Texas 253,130 Southwest
8 Denver, Colorado 246,700 Frontier, Southwest, Spirit, United
9 Charlotte, North Carolina 245,790 American
10 Orlando, Florida 234,650 Frontier, Southwest, Spirit

How to get to Louis Armstrong New Orleans International Airport

 

By Bus

Nine daily departures connects MSY with downtown New Orleans. the Airport-Downtown Express (E-2) bus runs a 50-minute route between the airport and downtown New Orleans, via Airline Drive. The airport bus stop is located outside of Entrance 7 on the 2nd level. A one-way ticket costs $2.00 USD.

By Shuttle Service

Go Airport Shuttle New Orleans provides a door-to-door shared ride shuttle service between the airport and popular hotels in downtown New Orleans. Prices start from about $24.00 USD per person, each way. Some of the most popular hotels also provide a complimentary shuttle service to and from the airport.

By Taxi

Taxis are available 24 hours and can be picked up on the lower level, outside of baggage claim area. All taxis are metered, and a one-way fare between the airport and the Central Business District of New Orleans will be about $35 – $45 USD.

By Rental Car

Car rentals can be picked up in the Consolidated Rental Car Facility, which is located in a separate building and just a short walk from Concourses B, C and D. A sheltered walkway connects the facility to the outside of the West Terminal Baggage Claim (Claims 12 – 14). Car rental agencies that operate in the facility include: Alamo, Avis, Budget, Dollar, Enterprise, Hertz, National, Payless and Thrifty.