One carry-on baggage and a personal item are allowed onboard. These items have to fit under the seat or in the overhead lockers. Personal items could be objects like a purse, a laptop, a backpack, etc.

Overhead baggage should not exceed 56 x 36 x 23cm or 22 x 14 x 9in. Any baggage exceeding the weight or size limit wouldn't be accepted by the airline as hand baggage, you may be asked to transport it as checked baggage.

You are entitled to one free checked baggage. Excess baggage can be purchased by booking with Alternative Airlines. Checked baggage cannot exceed 32kg/50lb in weight. Any baggage exceeding 32kg/71lbs would not be accepted by the airline due to international health and safety regulations.

If you have any questions regarding excess baggage, please contact our customer service team.

The airline mostly operates small flights and there is only one cabin class that is provided on the aircraft and that is the standard Economy class. The airline gives you amenities such as one free checked piece of baggage, snacks, drinks and the option of choosing your seat.

Seats are positioned in a 1 x 2 formation depending on the aircraft, ensuring that each passenger will sit by either a window, aisle or both.

Online check-in is available on the airline website. It opens between 24 to 3 hours prior to the scheduled departure time. Please prepare your passport and the booking reference for check-in.

For domestic flights, the check-in counter closes 30 minutes before departure (except for Newark. Newark check-in counters close one hour before the flight. For international flights, check-in counters close one hour before the flight.

We recommend you arrive two hours before departure for domestic flights and three hours for international flights.