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Flying with Autism

How to Fly With Autism for Adults and Children

This page will provide air travel guidance for adults and children with autism. It will include specific airport and airline information and FAQs.

Aircraft flying through a blue, cloudy sky.

What is Autism?

Autism, or ASD, is a neurological and developmental condition that can impact how a person communicates, thinks and learns. It's spectrum-based, with mild to severe characteristics, depending on the person.

Autism is a hidden disability, meaning it's not always apparent to other people. Flying with a hidden disability can present unique challenges. To learn more about travelling with a hidden disability, please view our dedicated page.

Man wearing headphones in front of moving train

How can autism affect your travel experience?

Although every person with autism's experience will differ, one frequent characteristic is the appreciation of routine and subsequent struggle with unpredictability. Flying can involve a lot of uncertainty, whether that's because it's your first time flying or due to potential aircraft delays.


Many people with autism will experience a heightened sensory awareness. Big crowds, loud noises and bright lights can lead to extreme discomfort. These are all things found at most airports.

Therefore, effective planning and preparation are essential in ensuring an optimal flight experience.

What can Alternative Airlines do to help?

At Alternative Airlines, we are committed to providing our customers with the best possible flight experience, and that includes tailoring it to each person’s specific needs. If there’s something you want to request, please don’t hesitate to contact us. Our expert customer service team will work their hardest to provide whatever it is you’re looking for. Or, if you’d rather, you can add a note to your reservation when booking under ‘Additional Requests’.

Picture of British Airways aircraft taking of

Autism Friendly Airlines

Picking an autism-friendly airline can make your travel experience that much easier. These airlines have received praise for their high-quality service, specifically tailored to meet the needs of their autistic passengers:

  • British Airways — The UK's flag carrier. The first airline to receive an Autism Friendly Award from the National Autistic Society. Accommodations are offered for autistic passengers, and staff are thoroughly trained.
  • JetBlue Airways — Low-cost. Offer accommodation and sensory kits to autistic passengers.
  • Southwest Airlines — Low-cost. Pre-boarding for autistic passengers and their families.
  • United Airlines — One of the top 3 largest global airlines. Staff are fully trained. Offer pre-boarding.
  • Delta Air Lines — One of the top 3 largest global airlines. Staff are fully trained. Offer pre-boarding.
Picture of a map, passport, cameras, laptop and a person making travel plans

Tips before your trip

  • Do your research — Conduct sufficient research into your chosen travel destination. From do's and don'ts to public transport, knowing what to expect can make a new place less overwhelming.
  • Don't start with long-haul flights — If it's your or your child's first time flying, try to avoid picking a very far destination. Shorter flights, like domestic ones, can make immediate and future travel more manageable as you work your way up to longer trips.
  • Involve everyone in the booking process — If you're planning a trip for someone with autism rather than being autistic yourself, ensure you involve that person in the planning process. Changes to routine aren't easy, but informing the person can make this switch in routine smoother.
  • Compose a realistic timetable — Forming a timeframe of what to do/expect can be very helpful. Granted, unforeseeable circumstances can affect this, so don't make the plans too rigid but still structured enough to provide support.
  • Address concerns — If you're travelling with a child or adult with autism and they come to you with concerns, address them or start a dialogue about any worries they might have.
  • Contact the hotel/ airport for further assistance — If you require further assistance, inform the hotel and airports you'll be using so that the staff can be as helpful as possible.
  • Consider your ticket choices — Certain tickets can make flying easier. For example, priority boarding can give you more time away from large crowds, while a window seat offers greater privacy.
Sunflowers

Tips for when you're at the airport

  • Familiarise yourself with the layout — Research the airports you'll travel through beforehand. Knowing where everything is such as check-in and security can help you know what to expect.
  • Visit the airport beforehand — Some airports, like London Gatwick (LGW), let people visit the check-in area before the travel date to familiarise themselves and lessen anxiety. To learn more about London Gatwick's helpful procedures, look at their special assistance page.
  • Create an itinerary — Have an itinerary that includes when you'd ideally want to arrive, get through check-in and security, and reach your boarding date. Having a clear plan can alleviate stress. However, remember aircrafts often face delays, which might push everything back a bit. If you want to learn more about why delays happen, we have a blog detailing some common reasons.
  • Consider a lanyard — Some airports offer lanyards to help staff identify someone who might appreciate extra assistance. In 2016, Gatwick launched their sunflower lanyards to help staff identify and support people with hidden disabilities. Now, over 240 airports have adopted this procedure!


If you're from the UK or plan on travelling there, look at our list below. It details facilities the UK airports offer to aid someone with autism.

Facilities are subject to change. Make sure to research the airlines thoroughly beforehand.

Security gates at an airport

Airport Security

  • Arrive in good time — By arriving early, you won't have to worry about how long it takes to get through security. The average security wait time in the UK is around 20 minutes, but this can be considerably more (or less) depending on the day, season and the airport.
  • TSA disability card — If you're travelling in the USA, you can bring a TSA disability notification card. This card highlights to staff that you might require extra support. (The same applies to the sunflower lanyards.)
  • Be aware that you'll be momentarily separated from your items — If you're travelling with someone who has autism and is used to having their comfort items (sensory toys, headphones) with them at all times, let them know beforehand that they will have to remove them for a couple of minutes just while they're scanned. In some cases, you can inform security before to avoid item separation.
  • Wear clothes that shouldn't set off the scanners — Avoid wearing underwire bras, watches or anything with metal. If you set off the scanners, you'll have to go through additional screening, which may feel invasive. To avoid this, make sure you know exactly what you'll have to remove before going through security.
Boeing 787 Dreamliner seats

On the Plane

  • Book well in advance — This will give you the chance to select the perfect seats for you.
  • Window seats — These are good if you want more privacy and you won't have to get up as much.
  • The bulkhead section — Avoiding seats with chairs in front limits seat-kicking.
  • Aisle seats — These are great if you don't want to feel so enclosed. They also make getting up and stretching your legs easier.
  • First-class — For the most privacy and space, consider spending a little more for greater comfort.
  • Inform the cabin crew — Letting the cabin crew know that you might require extra support can ensure that the staff are fully aware and ready to help if needed.
  • Be prepared with food and drinks — You can pre-book a meal so that you know exactly what you're going to get. If you don't like any of the available options, you can bring your own items as long as all liquids are purchased after security. Read our page on what food you can bring onto a plane for more information.
  • Use a flight tracker — Depending on the airline, you might be able to track your flight with a flight tracker. If there are delays, you can still know exactly what's going on and how long you'll likely have to wait.

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Flying with Autism FAQs

What are British Airways doing to help autistic customers?

In April 2019, on World Autism Awareness Day, the National Autism Society awarded British Airways the ‘Autism Friendly Award’. Thanks to its focus on training staff to be more aware of their autistic passengers. British Airways is taking leaps to provide an individualised and seamless experience for autistic travellers.

What are easyJet doing to help autistic customers?

easyJet provide extensive assistance for autistic passengers as long as they're notified well in advance. Just let us at Alternative Airlines know, and we'll pass on any information you give us. Some examples of what easyJet provides include assistance through customs and security, helping store your cabin bag, supporting you to get off the plane, and much more.

What is Gatwick Airport doing to help their autistic customers?

Gatwick Airport assists children and adults with hidden disabilities, including those with autism. The National Autism Society has given it an ‘Autism Friendly’ award. From the assistance reception area, passengers can pick up a sunflower lanyard, which can be worn to ensure staff are extra mindful.

Can autistic passengers travel on their own?

Yes. In general, airlines will follow guidelines that determine if a passenger is fit to fly unaccompanied. If someone doesn't meet this, it's best that they have a travel companion to help them.

The criteria includes:

  • If the passenger is able to understand the safety briefing on their own.
  • If the passenger is able to get out of their seat and to an exit in the case of an emergency without assistance.
  • If the passenger is able to put on a life jacket, oxygen mask and unfasten their seatbelt without assistance.
  • If the passenger is able to take care of their personal needs during the flight.
Do airlines give people with autism priority boarding?

This depends on the airline. Some that do include Southwest Airlines, United Airlines, and Delta Air Lines. If you're unsure if an airline offers priority boarding, you can contact our customer service team or make a note in your booking, and we will do our best to arrange it for you. However, this cannot be guaranteed.