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Passengers receive a carry-on allowance of one bag and a personal item. The carry-on baggage must fit within 10" x 16" x 24" and 18.5" x 8.5" x 13.5" for a personal item.

Any item exceeding the dimensions above must be transported as checked baggage and a fee may apply. Personal items could be items such as a purse, a briefcase, a camera, or a laptop bag. Please don't pack any prohibited items in your carry-on baggage including liquids over 100ml. Any prohibited items found by airport security will be removed and disposed of.

Passengers in Economy class are entitled to two items of free checked baggage with a maximum weight of 23 kg / 51 lbs per bag.

In Business Class and First Class, passengers are entitled to two items of free checked baggage with a maximum weight of 32 kg / 70 lbs per bag.

The Economy Class cabin offers a simple but comfortable flight experience.

Facilities

Passengers can enjoy a range of food and drink once in-flight, with complimentary bar service.

What are Seats Like?

Seats are set out in a 2 x 2 formation or a 3 x 3 x 3 formation on the new Airbus A330-800 neo. Seats have adjustable headrests, personal lighting, and air-con. There is space in the seat pocket, under the seat, and in the overhead lockers for storage.

Facilities

The airline doesn't have a dedicated premium class package, however, it does offer an upgrade on Economy seating, called 'Economy Space'. By selecting this upgrade, passengers can enjoy extra space.

What are Seats Like?

While Uganda Airlines doesn't have a separate section of the cabin for passengers who have upgraded to Economy Space, these seats, which are still within the Economy cabin, offer extra legroom and personal space.

Business Class is Uganda Airlines' best level of cabin class. The Business Class experience has a range of benefits from the moment that you arrive at the airport to when you land.

Facilities

Passengers are given priority boarding, access to the business class lounges on all flights and an additional piece of carry-on baggage.

On flights from Entebbe, passengers will be escorted through the check-in process, airport and boarding process by a personal porter.

Once in flight, passengers can enjoy food and drink served on china plates, real cutlery and drinks served in glasses.

What are Seats Like?

Business Class seats are situated at the front of the main cabin and are set out in a 1 x 2 formation, giving extra legroom to each passenger.

Passengers can check in online on the Uganda Airlines online check-in page. From here, passengers must select the online check-in tab and enter their PNR and name in the relevant fields.

Online check-in is available from 48 or 72 hours before the scheduled departure time. Once this is completed, passengers will be able to get their boarding passes. We recommend that you check in online in order to avoid long queues at the airport.

Passengers that choose to check in at the airport can do so by visiting the Uganda Airlines check-in desk at the airport of departure. The airline recommends that passengers arrive at the airport at least four hours before the scheduled flight departure time if checking in online. This will allow time for check-in, baggage drop and pass-through security.

For passengers who require wheelchairs, all the airline’s aircraft are equipped with onboard wheelchairs to assist passengers in moving throughout the cabin. Cabin crew can also provide assistance moving within the aircraft cabin, including assistance in the use of an inflight wheelchair to and from the lavatory door. If you require wheelchair assistance please, contact Alternative Airlines. We will inform Uganda Airlines and let them know that you or a member of your party requires wheelchair service and provide you with any additional information you may need.

Uganda Airlines' main priority is keeping its passengers safe. For pregnancies at 28 weeks or earlier you can book Uganda Airlines flight tickets as usual but you're expected to show a doctor's certificate proving that you are fit to travel.

Expectant mothers 28+ weeks will need to fill out a medical form (MEDIF) during check-in or just before boarding onto the aircraft.

Uganda Airlines advises that expectant mothers shouldn't be travelling after the 32nd week of an uncomplicated multiple pregnancy and the 36th week of an uncomplicated single pregnancy.