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Baggage Policy

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There's a different policy in place for checked bags compared to carry-on baggage, read below to find out more.

Carry-on Baggage

The airline allows passengers to bring 1 item of cabin baggage on board with them. However, this mustn't exceed 8kg in weight.

Checked Baggage

Sky Cana also allows 1 checked case on your booking with the airline. You are allowed to bring a suitcase weighing up to 23 kg included in your ticket. As the airline operates as a charter airline on behalf of tour operators baggage policies may differ so please consult your tour organiser for their baggage allowances.

This baggage policy is only applicable for services between New York JFK and Santiago and Santo Domingo. Services with Sky High and Air Century may be different. Please visit their pages for more details.

Cabin Classes

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Sky Cana only officially has 1 cabin class — Economy Class. However, a Business Class may be introduced in the future so keep checking back for updates.

Economy Class

Currently, the airline only offers an economy product onboard its aircraft. All passengers are treated to a complimentary meal including drinks as well as cabin baggage and a 23kg suitcase. The airline can carry 220 economy passengers on its A321, 50 passengers on the E145 and 30 passengers on the Saab 340.

Business Class

The airline doesn't currently offer a business class product, however, the airline hopes to welcome an Airbus A330 to its fleet. Sky Cana will have a business class product installed on this aircraft. More details on this will be provided once the airline takes delivery of the jet.

Check-In

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Airport check-in is currently the only method used by Sky Cana.

Online Check-in

Online check-in facilities are not available meaning that you will be required to check-in at the airport. However, as the airline operates charter flights it may be possible that your tour operator allows online check-in, please check with them if this is an option.

Airport Check-in

The airline offers airport check-in facilities, please visit the Sky Cana desks upon arrival at the airline. Please note that if operating a service on behalf of a tour operator you may be required to visit their check-in facilities, details on this will be provided when booking your tickets. There isn't information available on the airline's check-in opening times, however, we recommend arriving at the airport no later than 90 minutes before your scheduled departure.

Frequent Flyer Programme

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As Sky Cana operates as a charter airline, it doesn't offer a frequent flyer program for you to subscribe to.

Airline Alliance

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Sky Cana is not currently a part of any airline alliance. However, it has partnerships with Logic Paq, CESAC, IDAC, JAC, Sky High, Avion Express, Air Century and Vaca.do.

In-Flight Entertainment

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Sky Cana doesn't offer inflight entertainment or Wifi facilities. However, they do provide an inflight magazine for you to read. We recommend bringing your own entertainment to keep you occupied for the duration of the flight. The airline does offer an inflight duty free service for you to purchase a range of products, please check the inflight magazine for more details

Food & Drink

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Sky Cana has stated that they will offer complimentary traditional Creole food onboard their flights. Creole is a cuisine type native to the Dominican Republic and surrounding areas.

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Destinations that Sky Cana flies to

As of January 2022, Sky Cana operates services to destinations across Cuba, the Dominican Republic, Mexico, the United States of America, Venezuela and Puerto Rico.

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