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About KLM Cityhopper

KLM Cityhopper was founded in 1991 by their parent company KLM. The airline's operating regional services to feed passengers to the KLM network and serving as an affiliate member of SkyTeam. 76 destinations are being served by the airline, these are all inter-European flights including flights to London, Nice, Helsinki, Prague, Vienna and many more. A fleet of Embraer aircraft, including the Embraer 175, 190 and ordering Embraer 195s expected to be delivered in 2021.

In 2002, KLM UK was merged into KLM Cityhopper under their restructuring plan. As part of the restructuring plan, the airline replaced their old Fokker 50 and Fokker 100 jets with the currently operating Embraer aircraft. Since then, KLM Cityhopper is mainly operating niche regional routes for its parent company, feeding passengers to the wider international network for its company.

Destinations

Baggage Allowance

Carry-On Baggage

As a minimum, all passengers are entitled to one piece of hand luggage with a maximum dimension of 55cm x 35cm x 25cm (21.5" x 13.5" x 10") and a personal item onboard. Personal items include items such as a handbag, a camera bag and a laptop.

Economy Class passengers have a total weight allowance of 12kg (26lbs) for baggage onboard.

Business Class passengers are entitled to one more hand baggage and have a total weight allowance of 18kg (40lbs) for baggage onboard.

Checked Baggage

Economy Class passengers can check-in baggage with a maximum weight of 23kg (50 lbs) whereas Business Class passengers can check-in 32kg baggage. All checked baggage must not exceed a total dimension of 158 cm (62"). No baggage weighing over 32 kg would be accepted due to the international Health and Safety regulations.

For the more accurate baggage information for your ticket, please refer to your e-ticket or contact us for more information.

Check-In Information

Check-In Online

Online check-in is available 30 hours before the scheduled departure time via the airline website or the airline app. Prepare your ticket details and travel document details before you start to enjoy a smooth check-in experience.

Boarding pass would be available to be obtained once online check-in is completed. Passengers travelling without checked baggage can proceed directly to security at the airport. Passengers travelling with checked baggage would have to report to bag drop counters at the airport but still advised to check-in online first.

Airport Check-In

When checking in at the airport, passengers can either choose to check-in using the self-service kiosk or at the check-in desk. Self-service kiosks are available from two hours before departure, but the kiosks at Schiphol is available on the day of departure. Airport check-in counters open two hours before and close 40 minutes before the established departure time.

Frequent Flyer Program

Flying Blue

KLM Cityhopper passengers enjoy the KLM's frequent flyer programme, Flying Blue, benefits and are able to earn miles with KLM Cityhopper flights. The more miles passengers earn means the more benefits the passenger would receive. Earning miles is simple, simply fly with the airline or spend money with the company's partners.

Spend your miles buying your next flight, upgrade your cabin class, pre-select your seat in advance. Memberships are differentiated into four tiers, Explorers, Silver, Gold, Platinum.

For more information, please visit the airline website.

Airline Alliance

SkyTeam Alliance

KLM Cityhopper is an affiliate member of SkyTeam Alliance as their parent company, KLM, is a member of the alliance. Passengers travelling with KLM Cityhopper would be entitled to enjoy the benefits of the alliance.

Airline’s Fleet

KLM Cityhopper operates a fleet of Embraer 175 and Embraer 190 aircraft with a capacity between 88 to 100 passengers. These are both efficient twin-engine aircraft. The airline is also ordering a fleet of Embraer 195-E2 aircraft, which are expected to be delivered between 2021 and 2024.

Hub Airport

Amsterdam Airport Schiphol

Amsterdam Airport Schiphol (AMS) is located 9km from Amsterdam, Netherlands. The airport is equipped with six asphalt runways and three passenger terminals. Each of the runways has a name assigned to it, they are Polderbaan, Kaagbaan, Buitenveldertbaan, Aalsmeerbaan, Zwanenburgbaan and Oostbaan. It's one of the busiest airports in Europe serving 72 million passengers in 2019.

The airport is also a hub for many airlines including KLM, Martinair and Transavia. Other airlines that fly to the airport include Air France, British Airways, Delta, Emirates, Finnair, Cathay Pacific and many more.

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