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About Jazz Aviation

Jazz Aviation is a Canadian regional charter carrier. The airline was originally founded by Air Canada in 2002 but then became an independent entity in 2006. However, it continues to work with Air Canada and flies the Air Canada Express routes in Canada and the USA. As of June 2020, 89 destinations are served within the two countries, carrying 30,000 passengers.

A fleet of regional jets and turboprops are operated by the carrier, such as the CRJ 200, Dash 8 and the Q400. Not only does it operates Air Canada Express routes, but it also provides other services including flight operations services, charter flights, ground handling, etc.

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When you book though Alternative Airlines, you can split the cost of your flight ticket with Sezzle. Pay in 4 interest free payments over 6 weeks when selecting Sezzle when you reach Alternative Airlines' checkout. Sezzle is available to Canadian and U.S residents.

Pay for flights in Canadian Dollars

Choose to pay for flights using Canadian Dollars, along with 160 other currencies, including U.S. Dollars, Euros, and Pound Sterling.


Jazz Aviation operates in Canada and the U.S including Calgary, Toronto, Windsor, Regina, Edmonton, Vancouver, Denver, Cincinnati, Houston, etc. Top Tip: If you're looking to book flights in Canada, take a look at our guide to domestic flights in Canada for more information, including popular airlines, travel advice, and FAQs.

Domestic Destinations

The airline flies to the following destinations in Canada:

Calgary Edmonton Fort McMurray Grande Prairie Castlegar
Comox Cranbrook Fort St. John Kamloops Kelowna
Nanaimo Penticton Prince George Prince Rupert Sandspit
Smithers Terrace and Kitimat Vancouver Victoria Winnipeg
Bathurst Fredericton Moncton Saint John Deer Lake
Gander Happy Valley-Goose Bay St. John's Wabush Yellowknife
Halifax Sydney Kingston London North Bay
Ottawa Sarnia Sault Ste. Marie Sudbury Timmins
Toronto Windsor Charlottetown Bagotville Baie
Gaspé Îles de la Madeleine Montreal Mont Quebec City
Rouyn Sept Val Regina Saskatoon

Destinations in the United States

Sacramento San Diego San Jose San Francisco, California Hartford
Denver Atlanta Savannah Chicago Indianapolis
New Orleans Baltimore Boston Detroit Minneapolis/Saint Paul
Kansas City St. Louis Newark New York City Charlotte
Raleigh/Durham Cincinnati Cleveland Columbus Portland
Philadelphia Pittsburgh Providence Memphis Nashville
Austin Dallas Houston Washington D.C. Seattle/Tacoma

Baggage Allowance

Carry-On Baggage

All passengers are allowed to bring one carry-on baggage and one personal item onboard. Carry-on baggage does not have any weight restrictions but it must be light enough to store in the overhead lockers. It cannot exceed 55cm x 23cm x 40cm (21.5" x 9" x 15.5") either.

Checked Baggage

Baggage allowance varies between routes, so please check your ticket for more information or contact our customer service team during office hour.

Check-In Information

Jazz Aviationoperates on behalf of Air Canada Express, hence, the check-in deadlines would depend on Air Canada Express.

Regardless of the airline operating, valid photo identification will be required from check-in to arrival. This could be a passport or a driving license. Please always bring these valid travel documents during the journey.

Online check-in can be done via the Air Canada website.

Airport check-in closes 45 minutes prior to departure for domestic Canadian flights and closes 60 minutes before departure for US flights.

Class Fares

The airline operates on behalf of Air Canada Express; the aircraft will be branded in the Air Canada Express livery, and passengers can expect to receive the premium service that they experience on all Air Canada Express flights.

Frequent Flyer Programme

Any flights purchased under the Air Canada brand will receive the rewards from the Air Canada frequent flyer programme, which is called 'Air Canada Altitude'. This programme allows members to earn points from buying Air Canada tickets or product from its partners.

Members can enjoy a variety of benefits when points reached a certain threshold. These privileges include priority boarding and check-in, access to the lounge, cabin class upgrade, complimentary checked baggage, free Wi-Fi, priority seat selection and many more.

Airline Alliance

As Jazz Aviation is owned by Air Canada, who is a Star Alliance member, the airline is, therefore, an affiliate member of Star Alliance.

Meals and Beverages

Depending on the ticket purchased, free food may or may not be available onboard. However, passengers can buy snacks, sandwiches or non-alcoholic and alcoholic beverages onboard as long as it's on the menu.

All item purchased will be charged in Canadian dollars and only credit cards are accepted.

Airline’s Fleet

As of June 2020, Jazz Aviation flies the CRJ 900, CRJ 200, Q400 NextGen, Dash 8-300 and Dash 8-100. These aircraft are ideal for regional services in the airline's network.

Hub Airport

Halifax Robert L. Stanfield International Airport(YHZ)

Halifax Robert L. Stanfield International Airport (YHZ) was opened in 1960 and currently operated by the Halifax International Airport Authority. It is located in Goffs, Nova Scotia. It has one passenger terminal and two active runways currently available.

Airlines flying to and from Halifax Stanfield International Airport include Air Canada, Air Saint-Pierre, Porter Airlines, Swoop, United Airlines and WestJet.

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17th March 20210

Jazz Aviation to become the sole Express operator of Air Canada Express services

Jazz Aviation has approved a deal that will allow the airline to become an exclusive operator of Air Canada Express flights. Air Canada will transfer the operation of its Embraer E175 fleet to Jazz, making Jazz the sole operator of Air Canada Express services. Air Canada has been realigning its regional services in response to the COVID-19 pandemic, and will help the airline further achieve efficiencies and reduce operating costs.

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