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Baggage Policy

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The official carry-on and checked baggage allowance restrictions are yet to be announced by Bonza. Please take a look below at the general rules for baggage allowance.

Carry-on Baggage

The carry-on baggage allowance has yet to be announced. More information will follow when the airline launches.

As a general rule, carry-on baggage must not exceed the permitted weight and size limit. Any items exceeding the limit must be transported as checked baggage. All carry-on items are subject to airport security.

No prohibited items are allowed onto the aircraft including any sharp items or fluid over 100ml.

Checked Baggage

Bonza has stated that they will not offer checked baggage as standard, meaning that this will come at an additional cost if required. More information regarding the cost, allowances and ticket types will follow once the airline launches later in 2022.

Checked baggage must not weigh more than 32kg (70lb) as the airline won't be accepting overweight baggage for health and safety reasons.

If you wish to travel with more checked baggage, you may be able to add excess baggage to your booking.

Food & Drink

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Bonza have announced that food service will be available on board it's Boeing 737-MAX, with an all-Aussie theme, however, specific menus have not yet been finalised.

Check-In

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Online and airport check-in times for Bonza flights are yet to be announced.

Online Check-in

Online check-in has yet to become available, please visit the airline website closer to the airline launch for more information. However, the airline offers an app for its Australian passengers, meaning that check-in facilities may be enabled for smartphone devices upon the launch of services.

You're recommended to check in online as it saves time queuing at the airport. You might be able to obtain your boarding pass once the online check-in is completed.

Your travel documentation and flight details will be needed to complete the online check-in. Please note that not all passengers are eligible for online check-in, if you're not eligible, you must check in at the airport.

Airport Check-in

The airport check-in deadline has yet to be announced. Please visit the airport website for more information.

At Alternative Airlines, we recommend that you arrive at the airport 2 hours before for domestic flights and 3 hours before the departure time for international flights. This will leave you plenty of time to complete check-in, go through security and arrive at the boarding gate.

Frequent Flyer Program

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Bonza has stated that as they will be operating as a low-cost airline, they will not offer a frequent flyer program.

Airline Alliance

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Bonza isn't currently part of an airline alliance and is not expected to join one as it is operating under the low-cost business model.

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Destinations that Bonza flies to

Bonza aims to fly to various destinations around New South Wales, Queensland and Victoria in Australia. If you're looking to fly within Australia, our guide to domestic flights within Australia offers lots of helpful information, including an airline guide and FAQs. Click below to find out where exactly the new airline plans to fly.

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Frequently asked questions

Do Bonza Airlines have a Frequent Flyer Program?

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Bonza Airlines have announced that they will not have a frequent flyer programme as they are operating as a low-cost carrier.

Where is Bonza Airlines' hub airport?

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The airline's hub airport will be the Sunshine Coast Airport, however, a secondary service will operate out of Melbourne Tullamarine Airport.

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