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About Air Caraïbes

Air Caraïbes is a French airline and is the regional airline of the French Caribbean of Guadeloupe and Martinique. The airline is headquartered in Les Abymes in Guadeloupe and its hub base is Pointe-à-Pitre International Airport (PTP) in Guadeloupe, with a secondary hub at Martinique Aimé Césaire International Airport (FDF), near Fort-de-France in Martinique.

Air Caraïbes was founded because there was a growing necessity to cover the demand of the French Caribbean territories, a regional service was needed. By the year 2000, there was a merger of several local airlines like Air Guadeloupe, Air Martinique, Air Saint Barthélémy, Air Saint Martin and in 2002, the company flew 445,000 passengers and had €68 million in revenues. It is part of the Carib Sky Alliance, an airline alliance which comprises in addition to Air Caraïbes the following airlines: Leeward Islands Air Transport and Winair (Windward Islands Airways). The company was founded in July 2000 through the merger of various local airlines.

Air Caraïbes flies to many destinations including Santo Domingo, Paris, Fort-de-France, Havana, Punta Carta, Saint Martin, San Salvador Island, San Diego de Cuba, Sint Maarten, Cayenne, Port-au-Prince, Pointe-a-Pitre, Grand Case and Castries. Overall, Air Caraïbes flies to just under 14 destinations

Air Caraïbes has a codeshare agreement with Liat and comprises of Airbus A330-200, Airbus A330-300, Airbus A350-900, Airbus A350-1000, ATR 72-500 and ATR 72-600 in its fleet.

Long haul international operations started in 2003 when a Paris - Guadeloupe and Martinique flight started service with an Airbus A330-200. The French airline Air Caraïbes, represented in the Dominican Republic for General Air Services, participated in the celebration of the "Week of France", allowing customers to know closely the time to strengthen business relations with several French companies established in the country and sectors of the Dominican public life.

 


 

Economy Class

What facilities are available?

In Economy "Sun" Class, you can enjoy a warm meal onboard and use the best entertainment systems on the market, with large touch screens. You can also safely use your own devices (computer, tablet, smartphone) with the new plugs. You stay entertained with around 150 hours of films as well as games available. All this is offered on your 25cm HD touch screen. Wi-Fi is available on a flight for you to stay connected to work. You can also enjoy an amenities kit to give you that little extra comfort on board.

What are the seats like?

The seats that are 42 cm wide with 31 inches of pitch and with 81cm seat spacing. USB and audio are built into these seats.

 


 

Premium Class

What facilities are available?

The Premium Economy "Caribbean" Class provides passengers with a more premium service. With its 30 cm touch and tilt screen, the Caribbean class offers ideal and unrivalled travel conditions for round trips between Paris and the Caribbean. In-flight entertainment and Wi-Fi is also available on premium economy.


What are the seats like?

There are 45 seats in the premium economy being 45cm wide and has 89cm seat spacing. All premium economy seats have a built-in audio jack and USB outlet. You can relax in the wide ergonomic seat and tilts at 125 degrees and has an ample amount of legroom. All seats are now equipped with footrests and complimentary leg rest on the 1st row.

 


 

Business Class

Business "Madras" Class is full of comfort and ease.

Business Class Facilities

Enjoy a luxurious meal on board hand prepared by the finest chefs. Be prepared to be entertained with the airlines 43cm HD touchscreen entertainment system with more than 150 hours of movies and TV shows to keep you busy during your flight. Enjoy a little more comfort with onboard amenities including a fleece blanket, a large pillow with a cotton pillowcase.

Before the flight, Business Class passengers are given dedicated check-in counter, priority boarding and baggage. In addition to this, passengers flying with Business Class are given lounge access (selected locations).

Business Class Seats

Sit back and relax in a 180 degree fully flat position, have access to a reading light and enjoy extra legroom with 155cm between seats. In addition to this, all seats have an in-built USB, electrical outlets and compatible audio jack.

 


 

Baggage

Alternative Airlines customers are now able to purchase additional baggage at the time of booking, find out how with our booking additional baggage page.

Carry-on Baggage

Passengers are only allowed one piece of luggage per person, with maximum dimensions 55cm x 40cm x 20cm. Weight allowance depends on the route travelling:

Passengers travelling regionally (Fort-de-France, St.Martin, St. Barthelemy, Pointe-a-Pitre, St. Lucia, Port-au-Prince or Santo Domingo) passengers are permitted one piece of luggage weighing a maximum of 5kg.

For Transatlantic routes, passengers are permitted one 12kg bag, with the addition of a personal item such as a small handbag, laptop bag or coat.

 

Checked Baggage

Passengers checked baggage allowance is dependent on the class of travel and route travelling. This will be indicated on your travel memo or ticket.

Here's a breakdown of Air Caraïbes checked baggage rules:

 

Class  All Passengers Silver Plus & 18—25 Students Flexil Subscribers or Gold & Diamond
Sun class BASIC (economy)  None 1x 23kg bag 1 x 23kg bag
SMAER and FLEX Sun class (economy)  1x 23 kg   bag 2 x 23kg bags 2 x 23kg bags
SMART Caribbean Class and FLEX (premium Economy  2 x 23kg     bags 2 x 23kg bags 3 x 23kg bags
Madras SMART and FLEX class (business) 2x 32kg bags 2 x 32kg bags 3 x 32kg bags

 


 

Check-In Information

Online Check-In

Air Caraïbes offers online check-in for their passengers on the Air Caraïbes online check-in page. Online check-in commences 48 hours before departure, closing 1 hour before.

 

Airport Check-In

Passengers must report to the airport for check-in to confirm their attendance on the flight. Opening and closing times of the airport check-in desks are as follows:

For all transatlantic flights, check-in will open 4 hours before departure, closing 1.5 hours before departure.

For regional flights, the following rules apply:

  • For regional flights from of a medium-haul, check-in will open 2 hours before departure.
  • For regional flights from of a short-haul, check-in will open 1.5 hours before departure.
  • For regional flights from Santo Domingo, check-in will close 1 hour before departure.
  • For regional flights from Pointe-a-Pire / Fort-de-France / St. Martin / St. Lucia, check-in will close 30 minutes before departure.

 


 

Destinations

(Correct as of October 2019)

AIRPORT CITY AND COUNTRY
José Martí International Airport (HAV) Havana, Cuba
Antonio Maceo Airport (SCU) Santiago de Cuba, Cuba
Punta Cana International Airport (PUJ) Punta Cana, Dominican Republic
Las Américas International Airport (SDQ) Santa Domingo, Dominican Republic
Paris Orly Airport (ORY) (Focus City) Paris, France 
Cayenne - Félix Eboué Airport (CAY) Cayenne, France
Pointe-à-Pitre International Airport (PTP)  (HUB) Pointe-à-Pitre, France
Toussaint Louverture International Airport (PAP) Port-au-Prince, Haiti
Martinique Aimé Césaire International Airport (FDF) (Focus City) Fort-de-France, France
Gustaf III Airport (SBH) Gustavia, France
George F. L. Charles Airport (SLU) Castries, Saint Lucia
Grand Case-Espérance Airport (SFG) Saint Marin, France
Princess Juliana International Airport (SXM) Sint Maarten, Kingdom of the Netherlands
San Salvador Airport (ZSA) (Seasonal) San Salvador, The Bahamas

 


 

Route Map

 

Air Caraibes Route Map

 


 

Alternative Airlines to Air Caraïbes

Please click on the logos below to find out more about airlines that fly similar routes to Air Caraïbes:

 

Air France LogoAir transat logoLIAT airlines logo

Air Antilles Logotwinjet Logo

 


 

The Fleet

As of October 2019, the airline's fleet consists of the following aircraft:

  • 2 Airbus A330-200
  • 4 Airbus A330-200
  • 3 Airbus A350-900
  • 2 Airbus A350-1000 will start service from December 2019
  • 2 ATR 72-500
  • 2 ATR 72-600 with one more aircraft awaiting delivery

 


 

Frequent Flyer Program

Air Caraibes provides a frequent flyer program called "Frequency Plus", which rewards passengers for their loyalty to the airline. The reward points that have been built up can be redeemed for free tickets, special discounts and packages.

 


 

Hub Airport

Pointe-à-Pitre International Airport (PTP)

Pointe-à-Pitre International Airport (PTP), known also as Pointe-à-Pitre le Raizet Airport is an airport in Guadeloupe, France which serves international destinations.

The airport features one runway and two passenger terminals. In 2015, the airport handled over 2 million passengers.

The airport is the hub airport for both Air Caraïbes and Air Antilles Express, but also a focus city for Air France.

picture outside of Pointe a pitre international airport

Photo Accreditation: LPLT

 


 

Airline Alliance

Air Caraïbes doesn't currently participate in any airline alliances.

 


 

Special Services

The airline doesn't currently offer any information regarding special services.