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Each passenger was entitled to a piece of carry-on baggage as well as a personal item. The free carry-on baggage couldn't exceed 8kg in weight with a maximum dimension of 55cm x 45cm x 25cm. Coats, shopping bags, computers, handbags and nappy-changing bags were counted as personal items. All items onboard had to fit in the overhead lockers and below the seat.

No prohibited items were allowed onboard including any fluid over 100ml. Depending on the aircraft load, the airline might have asked passengers to check in carry-on baggage for free due to safety reasons.

Checked baggage allowance depended on the ticket the traveller held. It was recommended that passengers check their e-tickets to confirm the baggage allowance for their flight. Due to international Health and Safety regulations, any baggage that exceed 32kg wouldn't be accepted by the airline.

There were overhead lockers for any hand luggage that the passenger brought onboard. Classic Cab was essentially the Economy Class on most airlines. It had three fare types offered to passengers including Mini, Maxi and Super.

What were Classic Cab Seats Like?

Classic Cab was in a 3 x 3 configuration, with enough space for customers to enjoy their flights with a reclinable seat.

Cabin Plus was essentially Business Class on most airlines. The fare type that offered this cabin class was called Familia Mega. Passengers would receive two pieces of checked baggage allowance. Passengers in this class would also be entitled to enjoy priority boarding and disembarking at the airport. A designated check-in counter was available for passengers in this class too.

What were Classic Cab Seats Like?

Cabin Plus seats were in a 3 x 3 configuration with a flexible recline and more spacious seats compared to Classic Cab.

Online check-in was available via the airline website and opened 24 hours before to up to three hours before the flight. Your boarding passes could be obtained once online check-in was completed.

Passengers were advised to proceed to the airline's check-in desks upon arrival. The check-in desks were labelled with the airline name and logo for passengers to identify. If you're unsure where the check-in desks are, please check the departure information board or seek airport staff assistance. At Alternative Airlines, we recommend passengers arrive at the airport 1.5 hours before the scheduled departure time to avoid any delays. Failure to comply with the airline check-in policy may result in a loss of fare.