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For both domestic and international flights, passengers are allowed 1 piece of luggage weighing a total of 10kg or less. The combined dimensions must be no more than 115cm (55 x 40 x 25cm).
Carry-on baggage must fit within 56 cm x 45 cm x 23cm in size. Some Air Nostrum aircrafts are smaller so there may be some limitations as to what you can take with you in the cabin. In this case, your luggage would be placed in the luggage hold for you to collect upon arrival.
In addition, passengers are permitted one personal item. For example, items such as a laptop case, handbag, umbrella or camera.
Your checked baggage must weigh a maximum of 23kg and measure 158 cm (height+width+length).
Any baggage weighing between 24-32kg will be subject to an additional charge.
Pieces over 32kg will not be permitted.
Due to it’s partnership with Iberia, Air Nostrum passengers can check in online with Iberia by following this link. This online check-in service is not valid for flights to or from Cuba, El Salvador, the USA, Great Britain, Guatemala, Mexico, Puerto Rico and South Africa.
Online check in closes 1 hour before scheduled departure time, or 1.5 hours when flying from Lagos, San Jose, or 3 hours in Caracas.
Passengers who have not completed check-in online must check-in at the airport desk. It is recommended that passengers arrive 3 hours prior to scheduled departure time to ensure enough time for check-in and security.
However, in most airports the airport check-in desk will close 45 minutes before scheduled flight departure.
Economy class is the standard class on Air Nostrum flights. Passengers will have to check-in on time, as per their ticket, and make sure their baggage is compliant to the weight and measurements provided.
Passengers can choose to purchase additional amenities or food on board their flight, from the in-flight menu.
Seats are comfortable, with armrests and headrests, fold-down trays and plenty of storage space above and under the seats. Seat configuration will depend on the airline you are flying with.
Business Class is available on all flights except for domestic flights between the Balearic Islands, as well as the Madrid-Menorca route.
Benefits include separate check-in desks, access to VIP lounges, increased baggage allowance and a greater number of Avios flight incentive points.
On board the plane, passengers can enjoy in-flight entertainment including free newspapers. Passengers can enjoy a delicious high-quality meal, with the meal depending on the time of day and duration of the flight.
Business Class is a private area normally situated towards the front of the aircraft. In the case of the ATR-72 regional jets, however, Business Class seats can be found located at the rear of the aircraft, next to the door. Business passengers can enjoy comfortable seats furnished with top-quality “Lantal” leather.
There are magazines available for passengers to read during the flight.
Passengers can connect to ‘Air Nostrum Play’ during their flight to enjoy multiple entertainment options which can be streamed via personal digital devices.
Economy passengers are offered a 'buy on-board' service.
Passengers can choose from a carefully selected variety of food and drinks, displayed on the menu located in the corresponding seat-back pocket. There is a variety of snacks, including sandwiches, crisps, and a variety of bakery items, including madeleine cupcakes and biscuits. Hot and cold drinks, including juices and coffee as well as alcohol are available. Alcoholic drinks include beer, wine, gin, rum and whisky.
Meals are complementary.
What will be served will depend on the time of day. Breakfasts include local homemade bakery products. Snacks consist of a wide variety of carefully-prepared sandwiches with quality fillings, as well as nuts and a wide variety of soft drinks, fruit juices, beer, wine and spirits are also available.
Air Nostrum allows its frequent flyers to collect Avios points when flying with Iberia and its partner airlines. Every time you fly you gain loyalty points which can be redeemed at a later date as part or full payment for flights.
When you make your Air Nostrum flight booking through Alternative Airlines, be sure to collect your Avios points! Simply select 'Avios' as your chosen frequent flyer program from the drop-down options during the booking process, then add your personal membership number to gain your points when you fly!
Oneworld Alliance was formed in 1999 with the goal of becoming the world’s first-choice airline alliance for frequent international travellers. As of October 2017, Oneworld is the third-largest global alliance in terms of passengers with more than 527.9 million passengers carried, behind Star Alliance and SkyTeam.
Air Nostrum operates an extensive domestic flight network around Spain as well as international flights to several countries in Europe. It flies to cities such as Madrid, Düsseldorf, Paris, Marrakech and many more.
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