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Baggage Policy

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TUI Airways has a different baggage policy for carry-on and checked baggage.

Carry-on Baggage

TUI Airways allow you to bring up to 10kg (22.04lbs) of cabin baggage free of charge, however, this does not include infants. The item of baggage must not be over the dimensions of 55x40x20cm or it may be denied boarding and forced to pay charges to check the item in. You must also be able to put the luggage into the overhead storage bins unaided.

Checked Baggage

Checked baggage depends on your class of travel, length of the flight and whether the itinerary is flight only or part of a package holiday. If you are only booking a flight with TUI then you do not receive any included baggage and must pay for this. You can add baggage to your booking with Alternative Airlines. But if travelling in their premium club class then you are allowed 23kg (50.7lbs) of checked baggage.

Cabin Classes

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There is on one seating class available: Standard (Economy). There are up to 30 seats on the aircraft. All seats have padded headrests, with ample storage in the overhead bins above the seats. The flights are only short, as the airline only operates regional flights, so facilities and services are limited onboard the flight.

Economy

The airline offers an economy class cabin across all of their aircraft, offering different service products depending on the flight.

On short-haul routes, economy passengers can purchase food and drink from the onboard restaurant. There isn't any entertainment included so make sure you bring something to keep you occupied!

If travelling on longer flights then you receive a bit more luxury. You will receive a pillow and blanket on night flights, a 3-course meal with free beverages including alcohol and a personal seat-back tv screen with a whole host of entertainment. Seat pitch on short-haul flights will be 28" (71.12cm) but when travelling on the airline's Dreamliner you can relax in a generous 32" (81.28cm) pitch. Short haul cabins are laid out in 3x3 but on the Dreamliner, you can expect this to be 3x3x3 across.

Premium Economy

Premier club is the airlines take on premium economy, offering a whole host of additional benefits. Starting from before departure you will be able to make use of a dedicated check-in area to skip the economy queues, you can then be fast-tracked through UK security where you can relax and wait for your flight in included luxurious airport lounge. Once it's time to board, you will be the first passengers to board the aircraft and be treated to a pre-departure welcome drink whilst embarkation is underway. The premium service doesn't stop there, enjoy a complimentary 4-course meal served with glassware, metal cutlery and china plates, adding, even more, touches of luxury! All food and beverages including alcohol are included for premier club passengers. Sit and sip your drink whilst watching complimentary in-flight entertainment on a personal seatback tv screen with premium noise-reducing headphones.

Travelling on a night flight? You'll be given a plump pillow and duvet to help get a good night sleep, wake up and refresh yourself with a complimentary amenity kit provided by Rituals. Upon arriving you will also be the first passengers to disembark the aircraft, adding that final touch of luxury! Seats aboard the Dreamliner are laid out in 2x3x2 with a pitch of 38" (96.52cm) making it easy for you to spread out, get comfortable and enjoy the flight.

Check-In

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The airline recommends that you check-in online and drop your bags of (if applicable) when arriving at the airport to speed up processing times. However, you don't have to check-in online and can still do so at the airport on the day. TUI Airways notes that they reserve the right to charge a fee for this service if necessary, so do bear that in mind when choosing how you check-in.

Wi-Fi

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TUI Airways currently doesn't offer wi-fi onboard its aircraft, both long-haul and short-haul.

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Destinations that TUI Airways flies to

TUI Airways operates to numerous European and International destinations. Some of their current route portfolio is seasonal, meaning that they only operate to this destination at certain times of the year and not year-round. The airline's most popular routes include Alicante, Malaga, Tenerife and many more. As recently as October 2021 the airline operated to the following locations:

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