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As well as the checked baggage allowance, passengers can also take personal processions that they might need during the flight into the cabin with them. The list of approved personal items include: a small handbag or purse, a walking stick, a small camera, binoculars, an overcoat or wrap, infants food, a reasonable amount of reading material, an umbrella, and an i-pad or small laptop.

All passengers are entitled to one piece of checked baggage, which must not exceed 15.88 kgs in weight. The total linear dimensions of the checked bag must not exceed 115cm.

The ATR 42-320 can carry 9 passengers, and the Cessna 208B Grand Caravan can carry up to 50 passengers. On the Cessna 208B Grand Caravan, seats are configured in a 2-2 formation, with ample storage space for personal processions in the overhead storage compartments and under the seats.

Online check-in is not available and check-in will need to be completed at the airport.

Passengers are advised to arrive as early as possible at their departing airport, at least 2 hours prior to scheduled departure.

Infants under the age of two, who will be travelling on the lap of a full-paying adult, can do so at 10% of the airfare of adult's ticket. The infant will not receive complementary baggage allowance in addition to the adult, although a stroller will be accepted based on the space available. The airline will need to be notified of the infant during the booking process.