Kenmore Air Harbor, Inc., doing business as Kenmore Air, is an American airline with its headquarters on the grounds of Kenmore Air Harbor, Kenmore, Washington, USA, North of Seattle. Founded in 1946 Kenmore Air currently operates scheduled and charter seaplane and land plane services.
The baggage allowance rules for flights with Kenmore Air depend on the type of aircraft/route you're flying on.
Passengers who have booked a flight on Kenmore Air's floatplane are limited to one piece of baggage weighing no more than 11kg (25 lbs).
Personal items are allowed including purses, laptops, backpacks, etc, however, the weight of these item will count towards the total allowance.
No single item can exceed the linear dimensions of 127cm (length + width + height).
Passengers flying on Kenmore Air's land planes are allowed a little more baggage than floatplane passengers. Lane plane passengers are permitted up to 23kg (50 lbs) of baggage.
Personal items are allowed and can weigh up to 9kg (20 lbs) per person.
The baggage must not exceed the linear dimensions of 157cm (length + width + height).
Kenmore Air operates a fleet of smaller aircraft such as float-planes and wheeled planes - these types of aircraft have a single cabin class configuration. This means that Kenmore Air does not offer multiple cabin classes.
The cabin is generally comfortable and spacious. It has large windows allowing passengers to enjoy the scenic views throughout the flight.
Online check-in is not currently available for flights with Kenmore Air.
For international flights, passengers need to check in at least 45 minutes before the scheduled flight departure time.
For domestic flights, passengers are required to check in at least 30 minutes before the scheduled flight departure time.
Flor any flights that are departing from un-staffed locations (e.g., floatplane docks in the San Juan Islands or British Columbia), passengers need to arrive at the designated pick-up location at least 20 minutes before takeoff.
Due to the type of aircraft that Kenmore Air operates, in-flight entertainment is not provided. However, the routes that the airline flies are very scenic and perfect for sightseeing, especially if you want to take in the beautiful natural landscape of the Pacific Northwest.
You can also bring your own forms of entertainment such as books, magazines or other portable devices that have access to entertainment.
Due to the type of flights Kenmore Air operates, food and drink are not served onboard.
Kenmore Air has its own frequent flyer program called 'Kenmore Air Harbor Club'. Passengers that fly frequently with Kenmore Air can earn points for every flight taken with the airline. These points can be redeemed for free flights and other benefits such as priority boarding, free checked bags and access to exclusive promotions. There are 3 membership tiers in the club: Silver, Gold and Platinum.
Passengers in the Silver tier will earn 1 point for every US dollar spent on flights operated by Kenmore Air. Benefits include priority boarding and one piece of free checked baggage on each flight.
Passengers in Gold tier will earn 1.5 points for every US dollar spent on flights with Kenmore Air. Gold members will receive all the benefits offered in the Silver membership, plus exclusive access to promotions and a dedicated customer service phone line.
Passengers who reach the Platinum tier will earn 2 points for every US dollar spent on Kenmore Air flight tickets. Members can enjoy all the benefits of Silver and Gold as well as priority wait-listing, free seat selection and a unique concierge service that can help you make travel arrangements for your trip.
Kenmore Air operates daily seaplane flights around Seattle, Victoria and Vancouver. It also flies seasonally to over 30 destinations within the British Columbia including Big Bay, Desolation Sound, Port McNeill and Quadra Island, among others.
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Kenmore Air Harbor Seaplane Base, also known as Lake Union, is a seaplane base situated on the south shore of Lake Union in Seattle, United States. Kenmore Air uses this base as a hub and operates daily flights to many destinations in the Pacific Northwest from here.
There is a main terminal building inside the seaplane base with check-in counters, a waiting area and a gift shop. There is also a dock area where passengers can board and disembark from seaplanes.
As of September 2021, Kenmore Air's fleet consists of the following aircraft:
Please note that these are small aircraft which have one single cabin configuration and limited seating. This means that baggage rules will differ from those of commercial airlines, in-flight entertainment will not be provided and food/beverages may not be offered.