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Daallo Airlines

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Baggage Policy

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Daallo Airlines has different policies with for carry-on and checked baggage

Carry-on Baggage

Daallo Airlines allows you to bring on-board, one piece of cabin baggage, one personal item such as a small backpack or a small handbag. You must ensure that youre carry-on baggage fits into overhead bins or under the seat in front of you.

There are no maximum weight limits to your carry-on baggage, however it shouldnt exceed a total of 114 cm in combined height, length and width.

Checked Baggage

Daallo Airlines allow 20kgs in Economy Class for one or more checked bag (pieces).

Total weight must not to exceed 20kgs or as per extra baggage allowance allocated for specific market

Local Rules: Each individual (piece) of baggage must not exceed 32kgs (70 lbs). For Business Class passengers are allowed to bring a maximum of 30 kgs.

In-flight Entertainment & WIFI

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At the moment, Daallo Airlines doesn't offer Wifi on board. However, Daallo airlines are looking to expand its facilities and introduce Wifi and internet connection in the future.

Food & Drink

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Daallo Airlines offers snacks and beverages onboard to purchase on flights over 60 minutes. Drinks are available on all flights: teas, coffees, cold drinks and alcoholic beverages. So sit back and enjoy a sip on your favourite drink.

You can also check the itinerary to see what snacks and drinks are available to them on flight.

Check-In

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Daallo Airlines passengers can check in online and at the airport.

Online Check-in

For a quick and easy process passengers should Check-in online. Daallo Airlines online check-in opens 24 hours and closes 2 hours before the departure time. You can do this by visiting the Daallo website page.

Airport Check-in

Passengers should aim to arrive 3 hours before departure time to ensure an easy process. The airport check-in depends on the destination you are travelling to, so ensure to read your boarding pass for check-in times.

Special Services

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Daallo Airlines offers a number of special services for its passengers.

Travelling Whilst Pregnant

You can travel whilst you're pregnant, however if you are 28+ weeks pregnant you must present a medical certificate for the flight. The certificate must include the due date and state that you are able to fly without any risk.

If you need any special requirements whilst travelling with Daallo airlines please contact the customer service team where they will be able to offer you help.

Wheelchair Assistance

If you need access to a wheelchair contact Alternative Airlines. We will get in contact with the airline and let them know you have requested a wheelchair for you're airport journey.

Buy now, pay later

Buy your flights now and pay later

No way, really?! Yes! We’ve partnered with some amazing BNPL payment providers to allow you to pay for your flights over time, with ease.

Frequently asked questions

Who owns Daallo Airlines?

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Daallo Airlines was founded in 1991 by Mohamed Haji Abdillahi Abusita and Mohammed Ibrahim Yassin Olad. Daallo Airlines is owned by its parent company, African Airways Alliance (AAA) and is based at the Dubai Airport Free Zone in Al Garhoud, Dubai, United Arab Emirates.

What its like flying with Daallo Airlines?

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Daallo Airlines aims to ensure that passengers receive a safe and affordable flight experience. They offer comfortable seating and enough legroom for passengers to sit back and relax.

Daallo Airlines has committed to being an evergreen airline by giving back to the environment, keeping to a low fleet size and reducing emissions.

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