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About Eswatini Airlink

Eswatini Airlink is the national flag carrier of Eswatini (previously Swaziland).

Eswatini Airlink was founded in 1999, as a joint venture between the Swaziland Government (now the Eswatini, after the country’s name was changed) and Airlink. The airline was established to take over operations from Royal Swazi National Airways Corporation, the previous flag carrier of Eswatini.

The airline is part of the Star Alliance loyalty program, thanks to its partner airline, Airlink. This alliance extends to South African Airways, South African Express and South African Airlink, as well as the other airlines in the alliance. Eswatini Airlink currently operates daily scheduled passenger flights to South Africa as part of Airlink, its parent company.

Destinations

Eswatini Airlink operates one international route from King Mswati III International Airport, in Manzini, flying to Johannesburg, in South Africa.

• King Mswati III International Airport (SHO), Manzini, Eswatini
• OR Tambo International Airport (JNB) Johannesburg, South Africa

Through Airlink and the airline’s close connections with South African Airlines and Star Alliance Partner airlines, Airlink can offer continuous flights onwards to destinations around the world.

Baggage Allowance

As it operates on behalf of Airlink, passengers are subject to Airlink’s baggage allowance and terms and conditions when flying with Eswatini Airlink. Please note that the baggage allowance is a guide and is subject to change. Your baggage allowance will be confirmed during the booking process.

Carry-On Baggage

Economy Class passengers are permitted 1 piece of hand luggage.

Items transported as hand luggage must not exceed 56cm x 34cm x 23cm in size, and no larger than 8kg in weight.

Checked Baggage

Passengers travelling in Economy Class are permitted 20kg of checked luggage.

The size of checked luggage must fit within 90cm x 72cm x 45cm.

Check-In Information

Online Check-In

Airlink offers passengers online check-in, which opens 24 hours before scheduled departure time.

Airport Check-In

If passengers do not check-in online, they must visit the Airlink airport check-in desk at the airport. For international or regional flights, airport check-in will open 2 hours before scheduled departure, and close 50 minutes before departure.

Class Fares

The airline operates a Embraer ERJ 135LR, which has a maximum capacity of 37 passengers. On the plane, there is standard seating.

Economy Class Facilities

The aircraft has a refreshments galley, with beverages served during the flight and snacks available for purchase. There are W/C facilities onboard the aircraft. Overhead storage compartments provide ample space to store carry-on baggage during the flight.

Economy Class Seats

The standard seating is in a 2-1 formation. Seats are comfortable, with padded headrests and armrests.

Airline Alliance

As the airline is owned by Airlink, it is part of the Star Alliance program, with close connections with South African Airways, South African Express and South African Airlink. Through this alliance, Eswatini Airlink offers seamless interline connections with Airlink and South Africa Airlines.

Frequent Flyer program

When flying with Eswatini Airlink, passengers will qualify to earn Voyager Miles. Voyager is Airlink and South African Airlines’ loyalty program, giving travellers air miles each time they fly. Once accumulated, points can be redeemed and used to pay for flights. When you book your flights through Alternative Airlines, ensure you select ‘Voyager’ as your chosen frequent flyer program from the drop-down menu on the booking page.

Fleet

The airline operates a single Embraer ERJ 135LR, which has a maximum capacity of 37 passengers.

Hub Airport

King Mswati III International Airport

King Mswati III International Airport (IATA: SHO) is an international airport serving Manzini, a city in Manzini District of Eswatini. It replaced Matsapha Airport in 2012 and is the only international airport in Eswatini accepting commercial flights. Eswatini Airlink is the only airline currently based at the airport, and the only airline to fly to Eswatini.

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