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Each passenger was allowed one piece of carry-on baggage, which had to have a total weight of 4.5 Kilos (10 pounds). Carry-on baggage was not able to exceed the following dimensions: 10 x 10 x 14 inches or 25 x 25 x 35 cm. Carry-on baggage must of fit under the seat in front.

As well as this one piece of carry-on baggage, passengers could also carry the following items for free of charge: a handbag or pocketbook, an overcoat or wrap, an umbrella or walking stick, a camera or binoculars, an infant’s food/diaper bag for use in flight, and crutches and/or braces or other prosthetic devices.

The combined weight of checked baggage that each passenger could check-in for free was 15kilograms (33pounds).

Facilities

The flights were short and facilities onboard the flight were limited. Passengers were encouraged to make the most of the services available at the airport before departing.

What are seats like?

The seats were comfortable, with ample storage space in the overhead compartments and under the seats. During the flight, passengers could enjoy stunning views of the islands below.

Online check-in was not available.

Passengers who were checking in at the airport were advised to arrive at least 90 minutes before the scheduled departure time. All passengers were required to present valid photo identification when checking in.

Established in 2 September 2015, REALtonga was the airline’s loyalty program, designed to reward loyal passengers who were loyal to the airline. Each member who joined the program could benefit from a number of advantages, including priority baggage reclaim, discounts and promotions, and waived fees for changes.