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Baggage Policy

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Novoair operates different baggage policies depending on the passenger, route and class you have booked. Weights and proportions vary.

Carry-on Baggage

Adults are allowed one piece of carry-on baggage, weighing a maximum of 7 Kg (combined).

Children are also allowed one piece of carry-on baggage, weighing a maximum of 7 Kg (combined).

Infants are allowed one appropriate carry-on bag.

All carry-on bags must measure up to 35cm x 15cm x 22cm (8 x 13 x 19 in). Any baggage exceeding the total dimensions in size and weight will be regarded as checked baggage. Please don't pack any prohibited items with you on board as they will be confiscated and not returned to you. Prohibited items in your carry-on luggage include nail cutters, knives, and liquids over 100ml. 

Checked Baggage

Adults are allowed two pieces of checked baggage, weighing a maximum of 20 Kg (combined).

Children are also allowed two pieces of checked baggage, weighing a maximum of 20 Kg (combined).

Infants are allowed one piece of checked baggage, weighing a maximum of 10 Kg (combined).

All checked bags must measure up to 100cm x 40cm x 60cm (15x24x40 in). Any checked baggage that exceeds the weight and size limit will be subject to an excess baggage fee.

Cabin Classes

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Novoair has just 1 cabin class - Economy.

Economy Class

Novoair offers standard economy seating. There are 68 passenger seats in all seven of the aircraft that Novoair operates.

Relax in comfortable padded seats, with fold-down trays and ample storage space.


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Passengers can check in for their Novoair flight at the airport or alternatively, online via the web page.

Online Check-in

Online check-in is available 12 hours before your flight’s scheduled departure time. It closes 90 minutes before scheduled departure for all passengers who have an e-ticket.

Online check-in can be completed through the airline's check-in webpage.

Airport Check-in

The airport check-in counter will be closed 30 minutes before the flight departure for domestic flights and one hour for international Novoair flights.

Frequent Flyer Programme

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Novoair has a Frequent Flyer Programme called SMILES.


The airline has a frequent flyer program called “SMILES”, making it the first domestic Bangladeshi airline to offer a frequent flyer program. The Novoair reward programme is a growing collection of Rewards choices that Novoair travellers will be able to redeem Personalized Services, one-way Flights, Travel Deals & Packages, and Partner Promotions for their SMILES Miles. The SMILE frequent flyer program is available to any one over the age of 18. 

When you make your booking through Alternative Airlines, simply select ‘SMILES’ from the drop-down list of frequent flyer programs to collect your points when you fly!

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Destinations that Novoair flies to

The airline operates up to 30 flights each day, flying from Dhaka to destinations within Bangladesh and India. As of October 2022, the airline flies to the following destinations within Bangladesh. 

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Buy your flights now and pay later

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Frequently asked questions

Where does NovoAir fly to?

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Novoair is focused on domestic flights within Bangladesh, as well as operating an international flight to Kolkata, India. Domestically, the airline flies to: Dhaka, Chattogram, Cox's Bazar, Barishal, Jashore, Sylhet, Saidpur and Rajshahi.

What airlines fly from Kathmandu Tribhuvan to Biratnagar?

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There are a small number of airlines that operate the route between Kathmandu Tribhuvan and Biratnagar. These are: Yeti Airlines, Shree Airlines, Buddha Air and NovoAir. Here at Alternative Airlines, we specialise in making it as easy and simple as possible to book flights with any airline, including smaller airlines flying to more remote parts of the world. Book flights with any of the airlines that operate this route. Simply use the search form at the top of the page to begin your search.

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