No one wants to think about cancelling their flights, but it's important to be informed and prepared if the need does arise. In this article, we'll break down all the protocols and policies that you need to be aware of when cancelling Frontier flights.
If you booked your Frontier flight through Alternative Airlines, cancelling is straightforward. Log in to our Manage My Booking portal to see your potential refund based on Frontier’s cancellation policy. You can also cancel or modify your flight from there.
Want a refund even if you change your mind? Our Cancel For Any Reason package offers a 70% refund of your booking’s total value if you cancel up to 48 hours before your departure. This means you can cancel your flight for any reason, from a change of heart to unexpected circumstances, and still receive a significant portion of your money back. Your refund will be issued 30 days after cancellation.
Need extra peace of mind? Our Cancellation Protection guarantees you a full refund in case of unforeseen emergencies that force you to cancel your flight. Eligible events include serious illness or injury or a court summons. Check our Cancellation Protection Terms and Conditions for full details.
If you need any assistance or additional information our friendly Customer Service team are always happy to help. Don't hesitate to reach out if you have any questions about cancelling or changing your Frontier flights.
Frontier has strict refund policies. However, you may qualify for a refund if you meet certain criteria. If you cancel your flight within 24 hours of booking, you'll receive a full refund with no cancellation fee. For cancellations made after 24 hours, a $99 cancellation fee applies. Please refer to Frontier's Change/Cancellation Policy for complete details. Important: All tickets must be cancelled at least 7 days (168 hours) before your scheduled departure to be eligible for any refund.
If you are concerned that an emergency might hamper your travel plans then you should consider adding Cancellation Protection to your flight booking. Cancellation Protection is a protection service which guarantees you a full refund if you need to cancel your flights for an emergency reason. Say for example, your car breaks down on the way to the airport or you get jury service on the date of your flight. Your final compensation may be subject to a small cancellation fee which is automatically deducted from the refund amount. If you want more details on what to expect or what emergency circumstances qualify for coverage you can read our full Refund Protect terms and conditions.
If you want the freedom to cancel your Frontier flights whenever you want, for any reason at all, then our all new coverage is right for you. Cancel For Any Reason, our new ancillary package allows you to cancel whenever you like and receive 70% of your flights total cost in return. This is the best option for anyone booking loose travel plans which are likely to shift or change. Being able to guarantee a refund offers peace of mind while you organise your flights. Note: Cancel For Any Reason coverage is valid until 48 hours before your scheduled departing flight, and compensation claimed will be automatically distributed 30 days after cancellation is completed.
Yes. Frontier offer a full refund, with no cancellation fee, to passengers which cancel their flights within 24 hours of booking.
It is important to note that you if booked your flights through Alternative Airlines and you would like to cancel your flights within 24 hours you must contact us within our hours of operation (9am - 5pm GMT) so that we can process your request before the 24 hour window has elapsed. Any requests submitted outside of our hours of operation are not guaranteed to be processed before expiring.
If you need any help at all with the cancellation procedures for your Frontier flights, feel free to reach out to our friendly Customer Service team. We are always happy to provide additional advice or assistance as necessary.
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Yes you can. Frontier are happy to provide refunds if you meet their criteria, and won't charge a cancellation fee if you are cancelling within 24 hours of making your booking. It is important to remember that if you book with Alternative Airlines and would like to cancel your flights you must contact us during our hours of business. (9AM - 5PM GMT)
If you would like to request a refund for a Frontier flight booked through Alternative Airlines, you can do so in our Manage My Booking Interface, or by contacting a member of our customer service team.
Get a full refund through Cancellation Protection:
Cancellation Protection is here to help if you can't make your Frontier flight due to an emergency incident. Flights cancelled with Cancellation Protection applied are guarantees a full refund (minus a small processing fee). Adding Cancellation Protection to your booking is a great way to make sure you get a full refund in the event you need to cancel your plane tickets for emergency reasons.
Get a partial refund through Cancel For Any Reason:
If you want even more freedom to cancel your Frontier flights for whatever reason you like, you can add our new ancillary package: Cancel For Any Reason to your booking! Cancel For Any Reason allows you to claim a refund equal to 70% of what you paid when you cancel your Frontier flights.
Frontier's cancellation policy outlines that you are eligible for a refund on your Frontier flights up until 7 days before your scheduled departing flight. If you cancel within 24 hours of finalising your flight booking you will be eligible for a full refund. If you are beyond your 24 hour window, you can still cancel but your refund may be subject to a cancellation fee.
If you are beyond your 24 hour window and your flight is 7 or less days away you may be ineligible for a refund. For more details, you can read Frontier's full terms and conditions FAQs.
Cancel For Any Reason is always worth it! The peace of mind it grants you when booking your flights is invaluable, especially when you're trying to get into the holiday mood. For a small extra cost you can apply Cancel For Any Reason and relax, knowing you're covered. Get 70% of your money back when you cancel, no questions asked.
