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Cancellation Protection
Protects
Illness Refundable Booking Mechanical Breakdown Emergency
Trusted Choice
  • 65,000 happy customers
  • Rated 4.5 Stars. Based on 3,581 service ratings over the past year
  • Dedicated customer service team on hand to help
  • Secure payments

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About Bamboo Airways

Founded in 2017, Bamboo Airways is a Vietnamese airline that was created by a construction company, FLC Group. Bamboo Airways' first service took place on 29th December 2018. The airline flies from its hub airport at Quy Nhon's Phu Cat Airport to a number of domestic destinations within Vietnam. Bamboo's route network currently focused on destinations that the FLC group has invested in but eventually plans on operating 37 routes connecting all major cities and popular tourist destinations in Vietnam.

By 2021, Bamboo Airways is expected to expand direct flights to the US and Europe.


Destinations

Domestic Destinations

As of March 2019, Bamboo Airways flies to the following destinations within Vietnam:

 

Buon Ma Thuot Da Nang Đồng Hới Ha Long
Hai Phong Hanoi Ho Chi Minh City Nha Trang
Quy Nhơn Thanh Hóa Vinh Pleiku
Da Lat Can Tho    

 


Baggage Allowance

Baggage allowance for different fare type varies, details are as follow:

Carry-On Baggage

Bamboo Eco and Bamboo Plus: one free 7kg carry-on baggage + one personal item

Bamboo Business: two free 7kg carry-on baggage + one person item

All carry-on baggage must fit in the overhead locker or under the seat with a maximum dimension of 56cm x 36cm x 23cm (22" x 14" x 9"). Examples of personal item are a laptop, a handbag, a camera and a purse. Personal item must not exceed 40cm x 30cm x 10cm (15" x 11" x 4"). No prohibited items are allowed onboard including any fluid exceeding 100ml.

Checked Baggage

Bamboo Eco: Checked baggage allowed with a fee

Bamboo Plus: One free 20kg baggage included

Bamboo Business: One free 30kg baggage included

Passengers are also entitled to check one golf set that doesn't weigh over 23kg. Any passenger wishing to buy excess baggage can do so during the Alternative Airlines' booking process. Any checked baggage exceeding 32kg or larger than 203cm in the sum of three dimensions will not be accepted.

 


Check-In Information

Check-In Online

Online check-in opens 24 hours before and one hour before the established departure time and can be done via the airline website. Passengers must prepare the ticket details and travel document details in order to proceed with check-in. Once the boarding pass is obtained, passengers travelling without checked baggage can report directly to security at the airport.

Passengers need assistance at the airport, travelling with infants or have a booking with more than nine passengers must check-in at the airport.

Airport Check-In

At Alternative Airlines, we recommend passengers to arrive two hours before the scheduled departure time. Proceed to the designated check-in area when arriving at the airport. The location of the check-in area should be clearly marked at the airport and shown on the departure information board.

 


Economy Class

Facilities

In the Economy Class passengers are offered a light meal, snacks and hot and cold beverages. In-flight magazines are also offered, "Bamboo Inspiration" and "FLC Spotlight" are quality magazines designed to keep passengers entertained.

Seating

Economy Class offers comfortable seats reclining at your desired comfort along with adjustable armrests.

 


Business Class

Facilities

Business Class passengers can enjoy an executive meal as well as hot and cold beverages to their likings. In-flight entertainment is also offered. Prior to boarding Business Class passengers are offered a lounge service as well as priority check-in before your flight.

Seating

With Bamboo Business Class you can enjoy comfort at another level, more legroom, reclining seat. You are also given a blanket and a small pillow.

 


Bamboo Airways Fleet

As of February 2019, the fleet consists of:

1 x Airbus A319-100

5 x Airbus A320-200

1 x Airbus A321neo

With a number of orders placed, the number of aircraft is expected to rise to around 70 by the end of 2019. This includes an order of 30 Boeing 787-9.


Bamboo Airways Hub Airport

Phù Cát Airport

Phù Cát Airport is an airport in Qui Nhon and is the hub airport for Bamboo Airways. The airport is used for domestic services by airlines such as Jetstar Pacific, VietJetAir and Vietnam Airlines and for domestic and international services for Bamboo Airways. Phu Cat Airport is also used by the Vietnam Air Force.

The airport was built in 1967 to be used during the Vietnam war. In 2003, a small passenger terminal with two airport gates and six check-in counters was built and commercial flights launched the following year. In 2017, the terminal at Phù Cát Airport went under renovation and the new terminal was finished in 2018, doubling is passenger capacity from 1.5 million to 2.4 million passengers per year.

 


Alternative Airlines to Bamboo Airways

 

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Bamboo Airways News

22nd February 2019

Bamboo Airways will fly to America

Just one month after its launch, Bamboo Airways has announced its plans to start operating flights to the US. The Vietnamese hybrid carrier launched services in Vietnam in January 2019 and has already put in an order for over 40 new Boeing and Airbus aircraft that it plans to use for international services within the next two years.

Bamboo Airways has not given an official date or time-frame on when services to the US will begin. However, it did reveal that it plans to be flying to both North America and Europe by 2021. The airline stated that when it does fly to the US, it would like to focus on San Francisco as a primary airport, while also declaring an interest in services to Las Vegas and Denver.

For Bamboo Airways, this is the first step in its long-term goal to fly to over 100 destinations in the world.


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