We're here to help
If you need any assistance with your British Airways cancellation, feel free to reach out to our Customer Service team. We will be happy to help you with any questions or concerns you may have regarding your booking.
If you have booked British Airways flights at Alternative Airlines but want to cancel, you can make a cancellation request through the Manage My Booking portal or reach out to our Customer Service team who will be able to assist you.
You can sign in to Manage My Booking with your booking reference number. Once you're signed in, it's super easy to cancel your British Airways flights. We'll show you the total refund that you're entitled to based on the fare rules of the airline before you decide to cancel.
Please be aware that many flight tickets are non-refundable as per the airline's terms and conditions.
Alternatively, you can get in touch with us if you'd like us to help you with the British Airways cancellation process or explain the airline's cancellation policy to you.
At Alternative Airlines, you'll be entitled to a full or partial refund for your British Airways flights if you added Cancellation Protection or Cancel For Any Reason at checkout. You're also eligible for a refund if you booked a refundable British Airways ticket with us.
With a refundable flight, you can get a refund before departure if you wish to cancel your flight, however, you may need to pay a cancellation fee. Refundable British Airways tickets are available here at Alternative Airlines. Check the fare rules during the booking process to see if your ticket is refundable.
Cancellation Protection lets you cancel your British Airways flight for emergency reasons (e.g., illness, death, home emergencies, etc). For a small fee, you'll be entitled to a full refund if one of your cancellation reasons is listed in the Refund Protect terms and conditions.
But what if you need to cancel your British Airways flight for a reason that isn't covered by Cancellation Protection? This is where our Cancel For Any Reason cover comes in handy! If you added Cancel For Any Reason before checking out for your British Airways flights, you will have the option to cancel for any reason and get a refund of 70% of your booking cost in 30 days.
Yes - you'll be entitled to a full refund if you cancel your British Airways flight within the first 24 hours from when you first made your booking. With British Airways flights booked through us at Alternative Airlines, you can still cancel within the airline's 24-hour cancellation window and get a refund, but you must contact us during our operating hours.
Please contact us between 9am - 8pm UK time (GMT) if you want to cancel your British Airways flights within the 24-hour cancellation window and receive your refund.
We may not receive your refund request in time if you contact us outside of our operating hours. In this case, we won't be able to honour British Airways' 24-hour cancellation policy as British Airways may not issue your refund to us.
If you need any assistance with your British Airways cancellation, feel free to reach out to our Customer Service team. We will be happy to help you with any questions or concerns you may have regarding your booking.
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Get a full refund through Cancellation Protection:
If you added Cancellation Protection cover during the booking process, you can get a full refund for your British Airways flight if you need to cancel for emergency reasons. Claim your refund through Manage My Booking or contact us.
Get a partial refund through Cancel For Any Reason:
If you applied Cancel For Any Reason to your British Airways flights before checkout, you'll have the ability to cancel your flights for any reason and get a refund of 70% of the total booking cost. Your refund should arrive in 30 days.
Get a refund from a refundable British Airways ticket:
Refundable British Airways tickets are eligible for refunds, however, you may need to pay a cancellation fee to process the refund. If you purchased a non-refundable British Airways flight, you won't be entitled to a refund.
British Airways' 24-hour cancellation policy lets you get a full refund as long as you cancel your flight within the 24-hour cancellation window. This starts from when you first made your booking. You won't be able to get a complete refund after the 24-hour period has elapsed.
For bookings made through Alternative Airlines, we advise that you cancel your British Airways flight ticket through us during our opening hours (9am - 8pm GMT) so that we can offer a full refund if you do so within British Airways' 24-hour cancellation policy window.
If you contact us after business hours, we may not get your refund request and the 24-hour window might have passed, in which case we won't be able to honour the 24-hour refund policy.
Of course! If you have a feeling your travel plans might change, you can protect your money with our Cancel For Any Reason cover. This lets you cancel your British Airways flights for any reason - no questions asked - and get a refund of 70% of the entire booking cost in 30 days!