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Baggage Insurance - Protect Your Baggage

Lost baggage protection infographic

What is Baggage Protection?

Our Baggage Protection allows you to get up to $2,000 lost baggage compensation if your baggage cannot be tracked within 96 hours.

See the full terms & conditions for a full breakdown of what is covered, as well as all the criteria of the situation.

It only costs $5 to add a layer of protection to your baggage and for Blue Ribbons bags to track your bag!

*Baggage Protection is administrated by our partner, BlueRibbon Bags. All enquiries and claims should be proceeded with them*

To process a claim visit:

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When am I offered Baggage Protection?

Once you've selected your desired flight, you'll be presented with the option to add Baggage Protection. This additional service can be found in the booking process, right before you confirm your flight. It allows you to enhance your travel experience by safeguarding your checked baggage, providing you with peace of mind throughout your journey.

What airlines does baggage protection cover?

Baggage Protection covers any checked luggage on any flight, as long as your ticket includes baggage or you have purchased excess baggage. This could be flights from American Airlines, Delta, United, KLM or any of the 600+ airlines available through Alternative Airlines.

Alternative Airlines search form

How to add baggage protection to your booking

Search for flights

Enter the name of the departing and arriving airport, select the date of travel, cabin class and the number of passengers in the search form. Then press 'Search flights'. We will show you a list of airlines and schedules available for your trip.

Select the flight(s) you want and click 'Confirm Selection'

Add Baggage Protection

Once you've filled in all the passengers details, scroll down and you will see a box showing you Lost Baggage Protection.

If you wish to add Baggage Protection to your booking, tick 'Yes, protect my baggage'.

Confirm your booking

Once you've selected Baggage Protection, you will see the cost being added to your cost breakdown on the right.

Continue filling out your preferred payment option and select any additional products you wish to buy.

A step-by-step guide on 'How to book flights' is available if you are unsure.

Note: if you are unsure about purchasing Baggage Protection, you can see the full details of the terms and conditions here:

How do I file a mishandled baggage report?

If you purchased Baggage Protection and your bag is mishandled. Please file the mishandled baggage report here:

Before you file the mishandled baggage report, you must notify the airline that your baggage didn't arrive at the destination. The airline will then provide you with the tracking information to file a report.

Our partner BlueRibbon Bags will then track your lost baggage and proceed with your request.

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