Volaris is also known as Concesionaria Vuela Compañía de Aviación, S.A.P.I. de C.V. is a low-cost Mexican airline based in Mexico City, Guadalajara, and Tijuana. The airline offers scheduled flights across the Americas, mainly offering domestic flights within Mexico and international flights to the US. The airline has a large route network that includes over 65 destinations. It's currently the main airline in Mexico for domestic flights and is second only to Aeromexico as the most popular airline overall (international and domestic). The airline has 3 focus cities and these include Cancún International Airport (CUN), León Airport (LEN), and Monterrey International Airport (MTW).
Volaris Airlines was founded in 2004 with a goal to run as an ultra-low-cost airline that would offer more access to routes for Mexicans. Before its first operations, the airline was previously known as Vuela Airlines. Its first flight flew in 2006, from Toluca to Tijuana. Later that year, the carrier was then awarded funding of $40 million, which then consolidated investment of $130 million, which is used to expand its route offering in Mexico and expanded into other parts of the Americas.
Today, Volaris stands as one of the most important airlines in Mexico, with one of the youngest fleets in the country and more than 200 daily flights.
In 2016, the airline launched its first subsidiary, Volaris Costa Rica, which flies to a number of destinations across Central and North America from San Jose airport. In 2018, the airline revealed plans to launch another subsidiary called Volaris El Salvador and it commended operations in September 2019.
The airline announced a frequent flyer program called the VClub in June 2012.
Top Tip: If you're planning on travelling to Mexico City, check out our Mexico City travel guide to discover all the best places to stay, eat and visit!
Volaris has a different baggage policy for carry and checked baggage policy. As standard, no baggage is provided free of charge. As standard, you're allowed 1 free personal item free of charge
On all Volaris reservations for different fares and routes, all passengers are allowed two carry-on bags. The combined weight of these bags must not exceed 22lbs or 10kg. The individual bags must not exceed 22.4 x 15.7 x 12.9inches each. Your duty-free allowance, handbags, pocketbook, or purse. These items may not be used as a container to transport articles that would otherwise be regarded as baggage.
The Volaris baggage allowance policy for your flight will be indicated on your ticket. Checked baggage should not exceed the combined dimensions of 158cm or 62 inches. The weight of these checked bags must not exceed 55lbs or 25kg.
There's no in-flight entertainment system that allows you to watch TV shows, films, or listen to music. However, Volaris does have reading materials found in the seat-back pocket of each chair. This includes an in-flight magazine and more.
Light refreshments such as sandwiches, potato chips and alcoholic and soft drinks are available to buy in-flight. The cabin crew will offer these snacks and drinks to purchase after take-off by bringing a trolley down the aisle.
Volaris offer two options for check-in, both online and airport check-in. Checking in via the Volaris app is also a popular method.
Volaris Airlines passengers can check-in for their flights online, either via the Volaris website, the Volaris app or by using Facebook Messenger.
Passengers who have not checked in online must do so at the airport, via the Volaris check-in counter. Volaris recommend passengers arrive at the airport 3 hours before international flights or 2 hours before for domestic flights.
Volaris's frequent flyer programme is called 'v.club'.
Although it doesn't offer a traditional frequent flyer program where passengers can earn miles to spend on future flights every time that they fly, Volaris does offer a subscription-based frequent flyer program named v.club. All subscribers of v.club are given special prices on flights, exclusive deals and extra baggage on certain fares.
As of February 2021, Volaris flies to over 43 destinations across Mexico. The airline also operates 22 international routes to the Americas, mainly within the US. Their popular destinations includes Cancún, Chicago, Chihuahua, Durango, Fresno, Guadalajara, Houston, Los Angeles, Mexico City, Monterrey, New York City, Puerto Vallarta, San Antonio, Tijuana, and many more.
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Mexico City International Airport (MEX) is Mexico's busiest and Latin America's second-busiest airport by passenger traffic.
Other airlines that fly to Mexico City International Airport include Air Canada, Air France, Avianca, American Airlines, Delta Airlines, Interjet, KLM, JetBlue Airways, LAN Airlines, Tar Aerolineas, Aerus and many others.
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15th September 2020
During the month of September, Volaris has announced that it plans on operating approximately 75% of its capacity. This is in response to a gradual but strong recovery in demand for its flight services, following the COVID-19 pandemic. The airline is focused on maintaining strict health and safety procedures to keep passengers safe.