Sun Country Airlines, or Sun Airlines, is an American low-cost airline, which is headquartered in Minneapolis, United States and flies to over 80 destinations within the United States, Central America, Canada, Mexico and the Caribbean.
The airline was founded in June 1982 and first began operations in 1983 and has had several owners over the years. After struggling in its early years, the airline filed for bankruptcy on two occasions. In 2011, the airline was purchased by members of the Davis family of Minnesota, who are also owners of Cambria, a manufacturer of premium countertops. Over this time, Sun Country Airlines went through a great period of growth and has been recognized for providing excellent service to passengers since. The Davis family sold the airline to Apollo Global Management in 2017. Sun Country Airlines is now the 11th largest airline in terms of passengers carried.
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Find out Sun Country Airlines' baggage policy. Sun Country Airlines lets you bring 1 personal item free of charge.
The hand baggage limit on Sun Country Airlines is one personal item and a carry-on bag. The personal item must measure no more than 43 x 33 x 23 cm (17 x 13 x 9 in), and be able to stow under the seat. An example of a personal item includes a tote bag, a laptop, a briefcase and a backpack. Every ticket permits you to bring one personal item with you.
Carry-on bags must measure no more than 61 x 41 x 28 cm (24 x 16 x 11 in). They must not exceed 35lbs (15kg) in weight. Carry-on bags are only permitted if you have selected the carry-on bag option. Please don't pack any prohibited items in your carry-on such as liquids over 100ml, sharp objects, and flammable liquids. Any prohibited items will be removed and disposed of at the airport security.
Checked-in bags can be no larger than 62 linear inches / 158 centimetres (length + width + height) and weigh 50lbs (22kg) or less. Checked bags must be purchased or included in the original ticket, otherwise, fees may be applied at the airport.
As Sun Country Airlines is a low-cost airline, they provide its customers with great offers on flights, however, this doesn't stop them from offering a 5-star service.
Economy Class Facilities
Some seats in Sun Country have USB and AC power outlets so that you can charge your electronic devices. The airline also offers complimentary beverages such as tea, coffee, water, juices and fizzy drinks.
Economy Class Seats
There are three types of economy seats that you can choose from; Best, Exit Row and Standard:
Best Seats offer one free alcoholic drink, 150% recline more, 4 inches more in seat pitch and priority boarding.
Exit Row Seats have 9 inches more in seat pitch.
Standard Seats have 29-30 inches of seat pitch.
Premium Economy is not a class service currently offered on this airline. To get a premium experience within the Economy cabin, choose the Best Seat class available in economy class.
Sun Country Airlines do not currently have a business class.
Unfortunately, in 2018 Sun Country Airlines pledged to remove their First Class service from their flights by the end of the year. However, this is what was previously offered:
Priority boarding, shorter check-in and security lines, larger seats, free drinks, a free meal or snack, and free use of Sun Country Airline's in-flight entertainment system.
Find out about Sun Country Airlines in-flight entertainment & Wifi on-board
Sun Country Airlines offers in-flight entertainment via your personal electronic devices. The is available for all the airlines' flights as long as you can get access to the AirFi network onboard. However, this network is for the entertainment system only and not for the internet. Sun Country Airlines offers a range of magazines on board, so sit back and flick through the latest news.
The entertainment system includes movies, shows, games and music. If you are worried about running out of batteries, most seats on Sun Country Airlines have USB charging ports and some seats have AC power outlets.
Sun Country Airlines currently does not offer WIFI on any of its flights.
Sun Country Airlines offer a number of snacks and drinks that you can purchase during your flight.
The US carrier does offer free drinks including water, coffee, tea, juices and soda. Alcoholic drinks, snacks and snack boxes are not free but passengers can buy these onboard. The menu is available in the seat pock in front of you. Please note that the airline will only accept credit cards and not cash.
When flying with Sun Country Airlines, you can check in online 24 hours prior to your flight departure time.
Sun Country Airlines offers online check-in on all flights. However, if you're a non-US resident, you can only obtain a boarding pass at the airport's ticket counter. The ticket counters open three hours before the scheduled departure time.
Online check-in opens 24 hours before the scheduled departure time and closes one hour before the scheduled departure time. This can be done on the Sun Country online check-in page.
Airport check-in opens 2 hours before departure and closes 45 minutes before departure time at U.S airports. For international airports, check-in closes one hour before departure.
Sun Country Airline's frequent flyer programme is called 'Sun Country Rewards'.
Sun Country Rewards reward programme allows you to earn points when booking flights with Sun Country Airlines, airlines' partners and the airline's Visa card.
Points can be used to spend on flights, vacation packages, seat selections, and bag options. 100 points are equal to a spend of each $1 in any Sun Country purchases. Your points will only expire 36 months after they are earned.
Sun Country Airlines is not a member of any airline alliance.
The airline operates an extensive network of domestic flights within the US and to a number of international destinations.
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Minneapolis-Saint Paul International Airport (MSP) previously known as World-Chamberlain Field is a joint civil-military public international airport. The airport is located in Fort Snelling Unorganised Territory, Minnesota, U.S. that serves the region of Minneapolis-Saint Paul. Minneapolis-Saint is situated within 10 miles of downtown Minneapolis and downtown Saint Paul.
The airport has 2 passenger terminals. Terminal 1 has over 110 gates across 7 piers lettered A-G. Terminal 2 is smaller, it has over 10 gates over 1 concourse, lettered H. It has 4 runways and can handle nearly 40 million passengers every year.
Sun Country Airlines is based at Minneapolis-Saint Paul International Airport which is also the hub airport for Delta Airlines, Endeavour Air and Great Lake Airlines. Other airlines which fly to and from this airport include Air Choice One Air France, American Airlines, Skywest Airlines, Delta Air Lines, Frontier Airlines, Icelandair, Spirit Airlines, Southwest Airlines and many other airlines.
Bemidji Airlines is also based at the airport, operating domestic cargo flights, and charter and air taxi services within Minnesota and neighbouring states.
Sun Country Airlines' cancellation policy doesn't allow for tickets to be cancelled for a refund. All flight tickets are non-refundable, regardless of the route.
On some flights, the airline does allow the ticket to be changed for a later date or an alternative route. However, you will be charged change fees per person and per direction. Plus, you'll have to pay any difference in the cost of the flight. Not all Sun Country flights are changeable, so it's important to check the fare rules of the ticket when you purchase the flight if you think you might need to change the flight at a later date.
While Sun Country flights are non-refundable, if you buy your flights through Alternative Airlines and purchase Cancellation Protection, you'll be able to get a full refund for your flight if you need to cancel it due to a range of emergency circumstances. You'll be eligible for a full refund on your flight if you need to cancel due to illness, scheduled airline failure, redundancy, adverse weather or any of the other emergency circumstances set out in the terms and conditions, which are also available to view at the time of booking under our Cancellation Protection section.
As of March 2020, Sun Country Airlines' fleet consists of 1 x Boeing 737-700 and 28 x Boeing 737-800s which is a total of 29 aircraft.