GoAir is an Indian low-cost-carrier based in Mumbai and has five main hubs which are Chhatrapati Shivaji International Airport (BOM) in Mumbai, Indira Gandhi International Airport (DEL) in New Delhi, Kempegowda International Airport (BLR) in Bangalore, Kannur International Airport (CNN) in Kannur and Netaji Subhas Chandra Bose International Airport (CCU) in Kolkota.
The airline was founded in the year 2005 and is a wholly-owned subsidiary of the Wadia Group. The airline started by operating a small fleet of Airbus A320 aircraft in all economy and now a fleet size of 55 Airbus A320s. The airline's growth has been slow compared to other airlines that were established at the same time such as IndiGo and SpiceJet having a larger market share, fleet size and destinations served.
In October 2017, the airline became the fifth largest airline in India.
GoAir currently serves a total of 36 mostly domestic as well as some international destinations with more than 330 flights daily and over 2000 weekly flight.
The airline publishes an in-flight magazine 'Go-getter'. GoAir offers a premium service known as Go Business at a higher fare which provides extra services such as larger legroom seats, free meals, increased baggage allowance and priority boarding.
In 2021, the airline rebranded as Go First.
With GoAir passengers are permitted carry-on and checked baggage, however, weight and size restrictions apply.
When flying with GoAir, you are allowed 1 piece of hand baggage weighing no more than 7kg and measuring no more than 115 cm in linear dimensions. Smaller items like laptops, purses, cameras, infant food, umbrellas, walking sticks, coats and blankets are also allowed, but only one of these items can be taken on board.
The maximum baggage allowance is 15kg on GoAir flights. For passengers who wish to carry more than 15kg, more luggage can be purchased in advanced in increments of 5kg.
Online check-in and airport check-in are available.
Passengers travelling with GoAir can complete online check-in here.
The airport check-in desk for GoAir opens two hours before the scheduled departure time.
GoAir currently has two cabin classes - Economy and Business.
Enjoy a warm meal on board. With an extra cost, you can reserve your seating for a better flight experience, food refreshments and snacks and priority check-in and baggage.
Seats are positioned in a 3 x 3 x 3 formation depending on the aircraft, ensuring that each passenger will sit by either a window, aisle or between passengers.
Let nothing get in the way of business. Fly Business Class and experience services as high as your ambitions, and as classy as your suit.
Experience comfort with extra legroom, satisfy your tastebuds with GoAir's complimentary refreshments, pack more with extra baggage allowance (max. 35kg) and stay relaxed at selected airport lounges.
Being a low-cost carrier, GoAir does not provide complimentary meals on its flights but offers options for buy on board in-flight meals.
The airline doesn't currently have a frequent flyer program.
GoAir isn't currently part of any airline alliance however its owned by the Wadia Group.
As of December 2020, GoAir operates domestic passenger flights to 27 cities to Port Blair, Patna, Guwahati, Chandigarh, Goa, Ahmedabad, Jammu, Leh, Srinagar, Ranchi, Bangalore, Kochi, Mumbai, Nagpur, Pune, Delhi, Jaipur, Chennai, Lucknow, Bagdogra and Kolkata and more. The airline also operates 8 international flights to Kuwait, Maldives, Oman, Saudi Arabia, Singapore, Sri Lanka, Thailand and the United Arab Emirates.
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Chhatrapati Shivaji International Airport, is the primary international airport serving the Mumbai Metropolitan Area, India. It is the second busiest airport in the country in terms of passenger traffic and international traffic after Delhi and was the 47th busiest airport in the world by passenger traffic. The airport is still the busiest in the country in terms of cargo traffic. The airport has five operating terminals spread over an operational area of 750 hectares and handles more than 780 aircraft movements per day. It handled a record 51 movements in one hour.
As of December 2020, GoAir's fleet consists of 57 Airbus A320. GoAir is positioned as 'the Smart People's Airline'. Its captivating theme, 'Fly Smart' is aimed at offering passengers a consistent, quality-assured, and time-efficient service through 'pocket-friendly' fares. The airline uses the state-of-the-art Airbus A320 aircraft fleet.