Ernest Airlines was headquartered in Milan Malpensa Airport, with a secondary hub in Tirana, Albania. Founded in 2015 as Fly Ernest, the airline didn’t begin flying until 2016. Ernest Airlines flew to destinations within Italy and surrounding countries such as Ukraine and Albania. Fly Ernest offered 35 weekly flights, with a daily service from Ancona – Bari. The Italian airline operated a low-cost airline business model with its modern fleet of Airbus-only planes.
Ernest Airline passengers were permitted 1 item of hand luggage, weighing a maximum of 10kg. This must not have exceeded 55 x 35 x 25 cm in dimensions.
Checked luggage was not included in the Ernest Airlines ticket unless specified otherwise in the ticket tariff. Passengers could purchase checked luggage up to three hours before departure, or at the airport where a higher price would have been charged. Three weights were available: 15kg, 20kg and 25kg, and each passenger was eligible to purchase 3 items.
Passengers could check-in online for their flights, via the airline's own website. This could be done from 7 days before, up to 3 hours before your flight was due to depart.
Passengers who had not checked in online could do so at the airport. This service opened 2 hours before your flight time and would close 45 minutes before the scheduled departure time.
Passengers could enjoy a relaxed service in Economy Class. Passengers could also personalise their flying experience by selecting a different fare. Each of the four fares had varying levels of flexibility, such as lower costs to change or cancel the booking. The fares available were Pro, Fly, Plus and Top.
Passengers were given the option to order snacks and drinks from the airline's in-flight menu.
For in-flight entertainment, passengers could read the airline's in-flight magazine. This could be found in the pocket on the back of each passenger's seat.
Economy Class seats were laid out in a 3 x 3 formation. Each seat was designed to give passengers ample legroom and space around them.
There was no premium economy service onboard Ernest Airlines flights.
The Business Class cabin offered a unique service in a separate section of the cabin. The airline didn't offer a full Business Class service but did give some added extras at a fair price.
Business Class passengers were given complimentary snacks and wine as soon as the aircraft had taken off and was airborne. Business Class passengers could enjoy attentive service delivered by the airline's expert flight attendants.
Business Class seats were set out in a 3 x 3 configuration. The middle seat of each row was left vacant to give passengers extra space and comfort for the duration of the flight.
There was no first-class service offered. Passengers would have to upgrade to Business Class for a premium flying experience.
Passengers who were flying with reduced mobility could have requested airport assistance at both the departure and arrival airports. Ernest Airline requested that reduced mobility passengers travel with an accompanying passenger with full physical abilities to help in an emergency. Passengers could check their wheelchairs as luggage, and another courtesy wheelchair could be available for you. It was advised you contact the airline directly to request assistance or anything else at least 48 hours before flying.
Cats and dogs were permitted onboard flights, providing they met all the requirements. t was advised that you contact the airline for details of these requirements, and to arrange the transport for your pet.
Passengers who are in their 31st week of pregnancy or after could fly providing they have a medical certificate from their doctor stating that they were fit to fly. For advice about flying when pregnant, see our guide here.
This airline offered flights to around 20 destinations across the region.
We’re super proud of our Trustpilot rating, but don’t just take it from us. See why millions of others love booking their flights through Alternative Airlines
No way, really?! Yes! We’ve partnered with some amazing BNPL payment providers to allow you to pay for your flights over time, with ease.
This low-cost carrier kept its operational costs down by not providing costly extras such as in-flight entertainment. On some services, there would be an in-flight magazine that passengers could read during the flight.
There were no WiFi services onboard Ernest Airlines flights.
On most flights with Ernest, there was a catering service where passengers could purchase items such as snacks, drinks and light meals. Passengers flying in business would receive a complimentary snack on board.
There wasn't a frequent flyer program associated with Ernest Airlines.
The Fly Ernest aircraft fleet comprised one Airbus A319-100 and three Airbus A320-200s, with an additional order for three Airbus A320neo aircraft.
Milan-Malpensa Airport is Milan’s largest international airport. The airport currently has 2 passenger terminals, 1 cargo terminal and a dedicated cargo terminal. In 2017, the airport handled over 22 million passengers, making it Europe’s 26th busiest airport in Europe.
Ernest Airlines was not part of any main airline alliance programmes. However, it had a codeshare agreement with Russian Pobeda Airlines.