EastAfrican is the new name and branding for Fly-Sax. The airline was founded as East African Safari Air but was rebranded to Fly-SAX after being bought out by Fly540. As of 2020, the airline has the trading name of EastAfrican.com, and is known as EastAfrican.
The airline has bases at Wilson Airport (WIL) and Nairobi Jomo Kenyatta International (NBO) and provides domestic scheduled flights within Kenya. As of 2022, the airline flies to over 15 destinations.
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Each passenger is permitted 1 standard piece of hand baggage to a volume limit of 56cm x 45cm x 25cm and limited to 5kgs in weight.
Each passenger also has a free allowance of standard checked-in hold baggage to a maximum weight of 20kgs. PLEASE NOTE: For safari destinations, serviced by smaller aircraft, the maximum baggage allowance is in total 15kg (including hand luggage) per passenger. In addition, only soft cases are permitted. Additional luggage is subject to an excess charge of $150 per kg.
Currently, East African offers one class fare on its flights: the standard Economy. The airline's professional team will be on-hand to help throughout the duration of the flight.
The Economy Class cabin has comfortable and spacious seating with a good amount of legroom. Seats are set out in either a 2 x 3 or 3 x 3 formation.
There is no onboard entertainment system. Customers are welcome to bring their own digital devices with them for entertainment.
The airline serves a range of complimentary light refreshments. Light refreshments, including bottled water and sandwiches, are available on all flights. For regional routes, within Comoros, the airline also provides breakfast and/or lunch.
Please note: Due to restrictions imposed by the Kenya Airports Authority, passengers are not permitted to board the aircraft with their own food/drink.
EastAfrican does not provide inflight WiFi
Online check-in is not currently available.
The airline asks passengers to check-in no later than 40 minutes prior to departure of domestic flights and 2 hours prior to departure for international flights. Boarding gates close 10 minutes prior to departure.
Departing from Wilson Airport? The airline as a designated check-in and departure area on the ground floor of Langata House.
EastAfrican does not have a frequent flyer program
EastAfrican allow children to travel from the age of 6 to 17 without an adult as long as they have a government-issued identification and a letter from their parent or guardian stating that the child is allowed to fly.
EastAfrican let expectant mothers fly until the 36th week of pregnancy. However, EastAfrican requires you to present a doctor’s certificate stating that you are fit to fly if you're 28+ weeks pregnant.
EastAfrican welcomes you to bring pets on board as long as they are kept in a cage and have the correct documentation and vaccination certificates. Pets are not permitted to travel with passengers in the cabin, instead, pets must be checked in with luggage. Please note that your pet will be subject to excess baggage fees depending on their weight.
EastAfrican (formerly Fly SAX) flies to 10+ domestic destinations within Kenya. Travellers can book seats on scheduled flights to the following destinations:
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EastAfrican flies from its base at Wilson Airport (WIL). WIL is a domestic airport in Nairobi, from which a small number of airlines fly to domestic and regional destinations within Kenya. In 2017, this airport handled over 500,000 passengers.
Top Tip: Nairobi's primary airport is Jomo Kenyatta International Airport (NBO). As well as a limited number of domestic flights, the majority of international flights to Kenya will land and depart from NBO airport.
The airline flies a number of short-range jet airliners and twin-engine, turboprop aircraft. This includes: