Azul Airlines is a Brazillian low-cost airline. The airline is based at Viracopos International Airport (VCP), Campinas and offers scheduled passenger flights, mainly to destinations within Brazil but also to other parts of South America, North America and Europe. Along with LATAM Brasil and GOL, Azul Airlines is one of the three big airlines of Brazil. Founded in 2008, It has been the fastest-growing airline in Brazil in recent times and has the largest airline route network in the country in terms of destinations served, with flights to more than 100 destinations.
The airline launched its first flights in late 2008 with flights between Campinas, Salvador and Porto Alegre. In the years following, the airline continued to grow out its domestic route network and rapidly expanded it in 2012 when it acquired the largest regional airline at that time, TRIP Linhas Aéreas. In 2014, it launched its first international services, with regular intercontinental flights flying to Fort Lauderdale and Orlando.
Azul was the winner of the 'Best Regional Airline in South America', 'Best Airline Staff in South America' and 'Best Airline Cabin Cleanliness in South America' in the 2019 Skytrax awards.
When you fly with Azul Brazilian Airlines, you'll need to follow the carry-on and checked baggage rules which vary depending on your fare type and destination.
Passengers are entitled to 10 kg (22 lbs) of carry-on baggage. This baggage must fit within the dimensions of 35 cm x 25 cm x 55 cm (13.7" x 9.8" x 21.6"). This applies to both domestic and international flights, for all fares.
The free checked baggage allowance will differ depending on the route that the passenger is flying and the type of fare they have purchased.
Azul and Mais Azul ticket holders are permitted 1 free piece of checked baggage weighing no more than 23 kg.
Flights to South America (excluding Brazil):
Azul ticket holders are not permitted any free checked baggage.
Mais Azul ticket holders are allowed 1 free piece of checked baggage weighing no more than 23 kg.
Flights to the US & Europe:
For passengers flying in Economy, free checked baggage is only permitted for Mais Azul and Azul Super fare holders. Mais Azul passengers can take 1 piece of checked baggage weighing no more than 23 kg. Azul Super are allowed 2 pieces of checked baggage, each weighing no more than 23 kg.
For passengers flying in Business, no matter the fare type, 3 free pieces of checked baggage are allowed, each weighing no more than 23 kg.
For all flights, Economy class is available. Business Class is only available for long-haul flights.
On international flights, passengers can enjoy a complimentary meal and drink service. International passengers are also given access to the airline's in-flight entertainment system on a seat-back TV screen.
On domestic flights, passengers can order a range of snacks drinks from the airline in-flight menu. Domestic passengers can enjoy live TV on a seat-back TV screen on select flights.
On domestic flights, seats are set out in either a 2 x 2 or 3 x 3 formation and give 43–45 cm (17–18") of width and 76–86 cm of seat pitch. Passengers can pay extra to sit in an 'Espaço Azul' seat. These seats are located in the first number rows of the aircraft and give extra legroom.
On international flights, seats are set out in a 2 x 4 x 2 formation and give 45 cm of legroom and 78–86 cm (31–34") of seat pitch.
The Business Class cabin is available on long-haul flights only and is perfect for passengers that need the extra space, privacy and comfort to relax or get on with work.
Passengers are given priority check-in and boarding, as well as access to the airlines Business Class lounge.
Passengers are treated to a welcome drink and snack on the plane before the flight has taken off and each passenger is given an amenity kit, with a blanket, pillow and other accessories.
In-flight, passengers can enjoy the airline's in-flight entertainment system through a personal TV, with headphones provided. Meals are provided for free, with a choice from the airline's Business Class menu and bar.
Seats are set out in a 1 x 2 x 1. Seats give extra width and legroom and can recline and movement is controlled by a touchpad. All Business Class seats transform into a fully lie-flat bed and have storage compartments and power outlets attached to them.
Azul offers in-flight entertainment on most flights.
On international flights, passengers can enjoy a selection of local and international films, TV shows, music and games through the airline's in-flight entertainment system, which can be accessed through a personal TV screen on the back of each seat.
On domestic flights, passengers can watch live TV from a choice of 48 different channels on SKY TV. This is provided on a seat-back TV screen.
All passengers are given complimentary meals and drinks on international flights, with Business Class passengers treated to a special dining experience from the airline's Business Class menu and bar.
Passengers on domestic flights have the option to order from a range of sweet and salty snacks and hot, cold, alcoholic and non-alcoholic beverages.
WIFI isn't installed on any Azul flights.
To check-in for your Azul Airlines flight, you can do so online or at the airport.
Passengers can check in online for their flight by visiting the Azul online check-in page, clicking on the 'my reservations' tab and entering their reservation code and last name. Online check-in opens 72 hours before the scheduled flight departure time and closes 90 minutes before.
Passengers that don't check-in online must check-in at the airport. This can be done by visiting a check-in agent at the check-in desks at the airport of departure or by using one of the self-service kiosks.
Azul isn't a member of any airline alliance at this time. However, the airline does have codeshare or interline agreements with several airlines.
Azul Airlines has a loyalty program called 'TudoAzul' that rewards passengers for frequently flying with them.
TudoAzul is Azul's Frequent Flyer Program. Members accumulate points based on the airfare paid rather than on miles flown and redeem these points to purchase or upgrade future flights on Azul.
As a partner of Azul, passengers can also earn TudoAzul points on United Airlines flights and MileagePlus points on Azul flights, which can be used to redeem rewards on either airline.
Azul flies to domestic destinations across Brazil such as Belo Horizonte, Brasilia, Campinas, Fortaleza, Macapá, Natal, Porto Velho, Rio de Janeiro, Säo Paulo. In addition, it flies to international destinations including Buenos Aires, Lisbon, Porto, Orlando, Montevideo and more.
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Viracopos International Airport is an international airport serving Campinas, Sao Paulo, Brazil and is Azul's main airport hub. The airport is mainly used by airlines flying across South America, as well as to parts of North America and Europe. The airport has one terminal and one runway.
Azul Conecta is a sister airline of Azul Brazilian Airlines, founded in 2013 and previously named TwoFlex Aviação Inteligente. It's a domestic and regional airline serving domestic Brazilian routes. In 2016 to 2019, the company operated charter flights for Voe Minas Gerais, who have now ceased operations. Otherwise, the airline has been mainly serving scheduled and air taxi services.
In January 2020, Azul Brazilian Airlines acquired TwoFlex and was granted permission from the Brazilian regulatory bodies to start operation in April 2020. Eventually, the airline was rebranded to Azul Conecta to stay in-line with its parent. The airline is now serving destinations like Confresa, Parintins, Rio de Janeiro, São Paulo and many more using a fleet of Cessna 208 Caravan.
Every fare-paying passengers are entitled to one personal item and one piece of carry-on bag. The personal item must not exceed the maximum dimension of 45cm x 20cm x 25cm, this could be items such as handbag, laptop case or camera. The carry-on baggage cannot exceed a maximum dimension of 55cm x 35cm x 25cm.
Carry-on baggage and personal item have a maximum combined weight of 10kg. Any carry-on baggage over the size or weight limit may be asked to transport it as checked baggage. Any prohibited items found by airport security would be confiscated.
Passengers purchased Azul Fare would not receive any baggage allowance. However, Mais Azul Fare receives one piece of checked baggage with a maximum weight of 23kg and a maximum dimension of 50cm x 80cm x 28cm. Baggage exceeding 32kg would not be accepted by the airline due to international health and safety regulations.
Online check-in is available via the Azul app or the airline website. Online check-in is available from 72 hours to 90 minutes before the scheduled departure time. Passengers who haven't checked in online must check-in airport.
The airline advises all passengers to arrive at the airport three hours before the flight. As soon as you arrive at the airport, please report to the Azul Conecta check-in counters to complete your check-in process. The location for the check-in counter should be indicated on the departure time and the counters should be marked with the airline name and logo.
TudoAzul is the name of the frequent flyer programme that Azul Brazilian Airlines offers and passengers on Azul Conecta are also entitled to redeem points on the programme. Members are divided into four tiers, TudoAzul Basico, TudoAzul Topazio, TudoAzul Safira and TudoAzul Diamante. Members of TudoAzul would be able to redeem flights, upgrade, products, hotels, car rental and many more with the points earned when flying with the airline. More information is available on the airline website.
Congonhas International Airport (CGH) is one of the commercial airports in São Paulo but it cannot operate more than 30 flights per hour due to the slot restrictions. Despite these restrictions, the airport is serving over 22 million passengers per year with two active asphalt runways. Airlines that fly in and out of the airport include Azul Brazilian Airlines, Gol Transportes Aereos, LATAM Brasil and Voepass Linhas Aereas.
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