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Avianca has been the national airline carrier of Colombia since 1919. It is the largest airline in Colombia and the second largest in Latin America. Avianca is part of the Abra Group that incorporates Ocean Air (Brazil) and VIP (Ecuador).
Avianca has an extensive route network in Latin America and is one of the main airlines connecting South America with the rest of the world.
It operates from its hub in Bogotá to over 25 destinations in Colombia, and more than 40 destinations in the Americas and Europe.
In 2019, the airline celebrated its 100th anniversary oldest continuously operating airline in the Western Hemisphere.
It's the parent company of Avianca Guatemala (formerly known as Aviateca).
Did you know? You can book Avianca Multi City Flights through Alternative Airlines.
Book Avianca flight tickets
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Book Avianca flights now & pay later
Pay for your Avianca flights in instalments by selecting a buy now, pay later provider at the Alternative Airlines checkout. Subject to eligibility requirements.
Living in Colombia? Then you'll see Addi at checkout. Addi lets you spread the cost of your Avianca flights into either:
- 3 monthly instalments, interest-free
- 6, 12 or 24 monthly instalments, interest-bearing
You don't have to be a Colombian resident to pay later for your Avianca flights. We offer over 20 buy now, pay later methods, with options available to customers across the globe!
Baggage Policy
Carry-on Baggage
With Avianca, passengers are entitled to one 10 kg carry-on bag free on Classic, Flex, and Business tickets, and on the basic fare for international flights.
Checked Baggage
Classic and Flex tickets include one 23 kg checked bag. Business passengers are entitled to two checked bags, each up to 32 kg.
Special Items & Sports Equipment
Specific rules and regulations apply to flying with sports equipment. Always check the airline's height and weight regulations before flying with items such as surfboards, golf clubs and bicycles. Bowling equipment, tennis rackets and fishing equipment can be checked onto your Avianca flight at no additional cost if they do not exceed 23kg. Bicycles can be checked (for an additional fee) as long as they weigh less than 32kg and do not exceed 230 lineal cm. For more information on flying with your bicycle please see our FAQ page on "Flying with a Bike."
Cabin Classes
Avianca has 2 cabin classes - Economy and Business. Each class has its own benefits, services and facilities. Keep reading to find out what your onboard experience will be like in each Avianca cabin class.
Economy Class
Economy class is the airline's lowest-cost cabin class. You can choose between the Economy Class fares — Basic/Light, Classic and Flex. While the inflight facilities and seating is the same with each fare, passengers do receive other perks when purchasing a higher-priced fare, such as seat-pre selection and free cancellations and changes.
Economy Class Facilities
Economy Class offers a wide range of inflight entertainment, as well as a breakfast, lunch and dinner menu, depending on the time of the day that you fly. Avianca's cuisines are made using top-quality ingredients. Some of the flights have a starter, hot plate options and dessert. Menus are also adapted to your special requirements at no additional cost
Economy Class Seats
Economy Class offers comfortable seats with legroom. On long-haul flights, a personal TV is fitted to each seat.
Premium Economy
The airline doesn't have a Premium Economy Class. Passengers that would like to upgrade from Economy should consider the airlines' Business Class.
Business Class
Passengers who have booked Economy Class have the option to upgrade via Aerovias’ Plusgrade Auction System, or, alternatively, last-minute at the airport if there are seats still available in Business Class.
Business Class Facilities
Benefits of travelling as a Business Class passenger include priority boarding, VIP lounges, two pieces of baggage allowance, a special food and drink selection on-board, and priority baggage tagging so that your baggage will be ready to pick up as soon as possible upon arrival.
What are Business Class Seats Like?
The comfortable Business seating will recline to a sleeping position, and personal touchscreen TVs are provided. Amenities also include a pillow and blanket, shoe bags, a travel kit, plenty of storage space, seat and light controls, USB port and an international plug.
First Class
The airline doesn't have a First Class cabin. Business Class is the airlines' highest-tier of cabin class.
In-flight Entertainment & Wi-Fi
Avianca provides in-flight entertainment in the form of TV shows, movies, music and an interactive flight map to keep you entertained throughout your flight. Wi-Fi is also available to purchase onboard.
TV & Movies
The airline provides individual TVs on some of their aircraft where films, TV programmes, music and flight map can be found. However, for the aircraft do not have this service, The airline also has an app, called ‘Avianca Entertainment’ which can be downloaded to passengers personal mobiles, computers or tablets where the same entertainment can be accessed.
Wi-Fi
Passengers can enjoy high-speed WiFi, with prices displayed to them once connected to their network, where passengers can choose their payment option.
Check-In
Online and airport check-in is available for Avianca flights. Opening and closing times vary.
Online Check-In
Passengers have the opportunity to check in for their flight using our online check-in page. From there, click on the airline logo which will take you to the Avianca online check-in page. You can use either your reservation code or your e-ticket number to check in to your Avianca flight online. Online check-in opens 48 hours before your flight time (24 for flights to or from the US, Puerto Rico or Canada).
Airport Check-In
To check in at the airport, you must be at the Avianca check-in desk at least 60 minutes before departure for international flights and 45 minutes for domestic flights.
We recommend arriving at least 3 hours before international flights and 2 hours before domestic flights.
Frequent Flyer Program
With Avianca's frequent flyer program you can earn and redeem miles and take advantage of all the services they have on offer to its over seven million members. Avianca offers LifeMiles Red Plus, Silver, Gold and Diamond Element Programs to its members.
Airline Alliance
Avianca is currently a member of Star Alliance - a network of leading global airlines.
Star Alliance
Avianca is a member of Star Alliance who is the world’s leading alliance of airlines. If you are a member of any Star Alliance frequent flyer program you can receive and redeem miles and gives you entry to over 1,000 VIP lounges worldwide and connections to more than 1,000 destinations in over 100 countries. Gold Elite and Silver Star Alliance members have access to a variety of add-ons such as priority check-in and priority baggage handling.
Special Services
Avianca offers a number of special services to its passengers. Please see below the following services it offers.
Wheelchairs
If you require wheelchair assistance at the airport, you must speak to Avianca of this at the time of your booking. You can request this service by getting through to the airline's offices; or the Alternative Airlines customer service team if you have booked through our website. For more information on this please see our wheelchair assistance page.
Expectant Mothers
You may be asked to show certain medical forms before flying. For your own safety of the child, Avianca advises 28 weeks pregnant mothers are at high-risk. For more information on this, read our page on flying while pregnant.
Traveling with Pets
Take them with you in the cabin or in the hold of the plane. For transport, you must present the health inspection certificate and meet the requirements of the destination. For more information see our flying with pets page.
Destinations that Avianca flies to
Avianca is the largest foreign carrier based in Colombia, flying to over 80 destinations across the Americas and Europe. Click below to find out all the destinations Avianca flies to.
Alternatives to Avianca
Each of the airlines below fly similar routes to Avianca, operating flights across South America and the rest of the world.
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Fleet
Avianca has a large fleet of 140 Airbus A320 and Boeing 787 Dreamliner aircraft, with two A330-900s being added.
Hub Airports
El Dorado International Airport (BOG)
El Dorado International Airport (BOG) is the airport hub for Avianca. The airline has been based at El Dorado international since 1998. With El Dorado International, the Colombian carrier is able to offer its passengers a fantastic gateway to domestic destinations within Colombia, as well as international destinations to other parts of South America, Central and North America and Europe. Located in west Bogotá, El Dorado International Airport opened in 1959. The airport is split into two main terminals — Terminal 1 and Terminal 2.
Terminal 1 is the main terminal at El Dorado International for international flights, as well as serving a number of domestic services too. In total, Terminal 1 serves over 70 routes from Bogotá. The terminal has an array of different retail shops, with duty-free, a selection of restaurants and the popular Colombian coffee shop Juan Valdez Café. Avianca uses Terminal 1 for both domestic and international.
Terminal 2 is mainly used for domestic flights. With considerably less passenger traffic than Terminal 1, Terminal 2 has around half fewer shops, restaurants and coffee shops. Avianca uses Terminal 2 to connect its passengers to different destinations within Colombia, including Armenia, Cartagena, Medellin, San Andrés and many other domestic cities within the country. Other airlines that fly from the airport include Wingo, Clic Air, Avior Airlines, Satena, TAC Colombia and Copa.
Direct Flights
The airline offers a number of direct flights from Bogotá to international destinations outside of South America. Some of its key direct services to fly to Colombia from London, Madrid and Barcelona. Alternatively, connections to Colombia can be made through major gateways in the US (Miami, Fort Lauderdale and New York). Here's a list of which cities that the airline offers direct flights to in each continent.
- Europe: Barcelona, London, Madrid, Paris
- The Americas: Boston, Fort Lauderdale, Miami, New York, Orlando, Washington, Cancun, Guatemala, Mexico City, Panama, Punta Cana, San Juan, Santo Domingo
Book Avianca Flights in English
Book your Avianca flights with Alternative Airlines to be able to book in English. We offer a trusted booking service in English when booking your flights. We want to make the reservation as easy as possible, that's why we allow our customers to book in English and pay in multiple currencies.
Subsidiaries
The following are subsidiary branches of Avianca:
Bogotá Travel Guide
Flying to Bogotá with Avianca? Take a read at our local's guide to Colombia's capital city to prepare you for your trip!