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RwandAir is the national flag carrier of Rwanda. Founded in 2002 and headquartered in Kigali, the airline operates from Kigali International Airport and currently serves over 20 strategic destinations across Africa, Europe and the Middle East.
With Kigali International Airport (KGL) as its hub, RwandAir connects Rwanda with destinations across Africa and beyond. Its network includes destinations such as Nairobi, Entebbe, Johannesburg, Lagos, Dar es Salaam, Zanzibar, Mombasa, Lusaka, Accra, Harare, Dubai and Doha, as well as other destinations across its growing network.
One of RwandAir's key services is its daily non-stop flight between London Heathrow (LHR) and Kigali (KGL). The journey takes approximately 8 hours and 30 minutes
When flying from London to Rwanda, passengers can choose between Economy Class and Business Class. From Kigali, passengers can connect onwards to destinations across Africa, including Nairobi, Entebbe, Johannesburg, Lagos, Dar es Salaam, Zanzibar, Mombasa and Lusaka.
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Whether you're travelling from London to Kigali, connecting onwards through Kigali, or travelling between destinations across Africa, RwandAir offers a convenient way to explore Rwanda and the wider African continent.
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Baggage Policy
Cabin baggage is baggage that is not checked in to the hold of the aircraft but is kept in the cabin under the passenger’s custody. It is carried free of charge if falling within the free allowance. The passenger shall store the cabin baggage in the overhead bin or under the seat in front of him/her. RwandAir's baggage allowance varies according to the passenger's cabin class and fare family.
Carry-on Baggage
Passengers travelling with RwandAir receive 1 piece of cabin baggage weighing up to 10kg including the personal item. For flights to and from Johannesburg, passengers will only receive an allowance of 15lbs (7kg), due to the restrictions of the local authority.
Passengers should ensure that their cabin baggage meets RwandAir's applicable size and weight requirements before travelling.
Checked Baggage
For Economy Class :
- Economy Saver: 2 × 23kg
- Economy Classic: 2 × 23kg
- Economy Flexi: 3 × 23kg
For Business Class :
- Business Lite: 1 × 23kg
- Business Saver: 3 × 23kg
- Business Flexi: 3 × 23kg
Cabin Classes
RwandAir offers Economy Class and Business Class cabins, providing passengers with different levels of comfort and service during their journey.
Economy Class
RwandAir's Economy Class provides a comfortable travel experience with a range of onboard facilities.
Economy Facilities
On the Airbus A330, Economy Class features a 2-4-2 seating configuration with seats offering up to 32 inches of pitch.
Passengers can enjoy:
- A choice of hot meals
- Complimentary drinks
- Free headsets
- Personal entertainment
- 10kg cabin baggage
What are the Economy Seats Like?
Economy seats are arranged in a 2-4-2 formation, with up to 32 inches of seat pitch.
Business Class
Business Class is RwandAir's premium cabin, offering passengers additional comfort, space and priority services throughout their journey.
Business Class Facilities
Business Class includes:
- 180-degree lie-flat beds
- Direct aisle access from every seat
- 44-inch seat pitch
- Mood lighting
- Welcome drink
- Selection of fine wines and spirits
- Full-course meals
- Pillow and duvet comforter
- Ergonomic lumbar control with massage function
- LCD entertainment screen
- Noise-cancellation headphones
- Priority check-in
- Fast Track security at LHR
- Priority boarding and disembarkation
- Up to 3 × 23kg checked bags
What are the Business Class Seats Like?
RwandAir Business Class seats feature a 44-inch seat pitch, direct aisle access from every seat and a 180-degree lie-flat bed, providing passengers with additional space and comfort during their journey.
Check-In
You can check-in online within 24 hours for your RwandAir reservation on the RwandAir online check-in page. Or check-in can be carried out at the airport if you arrive four hours before your flight departure.
Check-in opens 4 hours before the scheduled departure time and closes 90 minutes before departure.
Business Class passengers, as well as Diamond and Gold Dream Miles members, can also benefit from Fast Track security at Heathrow.
RwandAir Lounges
Plaza Premium Lounge – London Heathrow
Business Class passengers departing from London Heathrow can access the Plaza Premium Lounge in Terminal 4.
The lounge is located airside on Level 2, opposite Gates 10A and 10B, and offers complimentary food and drinks, Wi-Fi, shower facilities, a quiet zone, charging points and comfortable seating.
Dream Lounge – Kigali
Business class passengers travelling through Kigali International Airport can relax in RwandAir's Dream Lounge.
The lounge offers complimentary food and beverages, a dedicated children's play area and panoramic views overlooking Kigali. It is conveniently located next to the Duty-Free shop in the international departures area.
Frequent Flyer Program
RwandAir has a loyalty program called 'Dream Miles', rewarding passengers that frequently fly with RwandAir.
Dream Miles
There are four tiers for the Dream Miles membership:
Diamond Card - Earn 100,000 miles in one calendar year to earn this award
Gold Card - 50,000 miles must be flown to earn this card
Silver Card - 25,000 miles must be flown in one calendar year to reach this award.
Emerald Card - This is the entry-level and you are granted 1000 miles when first joining the membership scheme.
Mileage can be earnt when booking RwandAir flights with Alternative Airlines. Just remember to add your Frequent Flyer Number when filling in your passenger details.
RwandAir Awards
RwandAir has received recent industry recognition, including:
- Best Regional Airline in Africa – Skytrax 2025
- APEX Awards – Best Cabin Service in Africa 2026
Dream Miles
There are four tiers for the Dream Miles membership:
Diamond Card - Earn 100,000 miles in one calendar year to earn this award
Gold Card - 50,000 miles must be flown to earn this card
Silver Card - 25,000 miles must be flown in one calendar year to reach this award.
Emerald Card - This is the entry-level and you are granted 1000 miles when first joining the membership scheme.
Mileage can be earnt when booking RwandAir flights with Alternative Airlines. Just remember to add your Frequent Flyer Number when filling in your passenger details.
Destinations that RwandAir flies to
RwandAir flies to a number of destinations, both domestic and international, with many connections from Rwanda. Click below to see all the available destinations that RwandAir flies toL
Alternatives to RwandAir
Please click on the logos below to find out more about airlines that fly similar routes to RwandAir:
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Hub Airport
Kigali International Airport
RwandAir is based at Kigali International Airport (formerly known as Gregoire Kayibanda International Airport, but sometimes referred to as Kanombe International Airport, which is the primary airport serving Kigali, the capital of Rwanda. It is the main air gateway for all destinations in the country, and in addition, serves as a transit airport for Goma and Bukavu in the eastern Democratic Republic of Congo Airlines that fly from and to Kigali International Airport include Turkish Airlines, Qatar Airways, Coastal Aviation and Ethiopian Airlines.
Fleet
The RwandAir fleet includes a fleet of Airbus A330-200, Airbus A330-300, A330-900neo, Boeing 737-700, Boeing 737-800, Boeing 737 Max 8, Bombardier CRJ900ER and De Havilland Dash 8-Q400 aircraft.
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News
17th July 2022
RwandAir celebrates 5 years of Brussels operations
RwandAir celebrated five incredible years of operating scheduled flight services between Brussels and Kigali. Its first ever flight between the two cities took place on 14 July 2017 linking Brussels and RwandAir in just over eight hours. The direct flights between Brussels and Kigali occur three times a week allowing essential connections between Europe and Africa.
13th September 2021
RwandAir continues to drive Coronavirus recovery with the launch of new routes
RwandAir continues its recovery from the Coronavirus pandemic. From September, the airline will add additional routes to the Democratic Republic of the Congo (DRC). The new routes will enhance the airline's post-Covid offering. RwandAir will fly to Lubumbashi, the mining capital of the Republic of the Congo, and Goma – the capital of North Kivu province in the Congo.
28th February 2019
RwandAir partners with Qatar Airways
It was recently announced that RwandAir and the Rwandan government has signed a partnership with flag carrier of Qatar, Qatar Airways. The new partnership will see Qatar Airways take a 49% stake in the ownership of RwandAir. Qatar, which recently took a 60% stake in RwandAir's hub in Kigali's new Bugesera International Airport, will support Rwandair in developing its hub strategy, as well as on the technical and financial side.
7th March 2019
New lounges coming soon
RwandAir has announced that a number of brand new airport lounges will open soon at Kigali International Airport. The 'Dream Lounge' is a VIP departure lounge that will be accessible exclusively for RwandAir premium clients, business class passengers and airline frequent flyers. In addition to this, the airline is also opening an Arrivals lounge.
These two new lounges add to the airline's existing departure lounge, the 'Pearl Lounge', which can be accessed by all other passengers.
7th March 2019
RwandAir launch new route to Addis Ababa
The national carrier of Rwanda is set to launch an exciting new route in April 2019 to Addis Ababa. This new route will fly five times a week and marks the 27th destination that the airline flies to as it continues to expand its network.